Amanda Stevens is one of the most sought-after voices when it comes to understanding what customers want in today's world.

Property managers don't realise how much value they bring to customers, mainly because they're always having to process problems which never lends itself to making PM's feel 'valuable'.

This is what Amanda is going to help with on November 12th, but in this chat we cover a lot of things that relate to how she sees the world of the customer as we head towards 2030.