Meet the voices behind the podcast and get a feel for what’s ahead: expert insights, practical tools, and real conversations shaped by the realities of shift work, high-pressure environments, and caring for others. 

Whether you’re on the road, behind the screens, or supporting those who are, Shift Happens is about learning, sharing, and making positive change — one episode at a time.

Welcome to Shift Happens — a podcast dedicated to wellbeing in emergency services.

Meet the voices behind the podcast and get a feel for what&rsquo;s ahead: expert insights, practical tools, and real conversations shaped by the realities of shift work, high-pressure environments, and caring for others.&nbsp;
Whether you&rsquo;re on the road, behind the screens, or supporting those who are,&nbsp;Shift Happens&nbsp;is about learning, sharing, and making positive change &mdash; one episode at a time.
Welcome to Shift Happens &mdash; a podcast dedicated to wellbeing in emergency services.

When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever.

Shift Happens is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky and Timothy Graham. Shift Happens is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline.

Each episode creates space for learning, sharing, and meaningful reflection—helping you make positive changes that last, one episode at a time.

When your work involves high stakes, long shifts, and constant care for others, your own wellbeing matters more than ever.
Shift Happens&nbsp;is brought to you by the Staff Health team at NSW Ambulance and hosted by paramedics Katie Horky&nbsp;and Timothy Graham. Shift Happens&nbsp;is dedicated to supporting emergency service staff through expert guidance, practical tools, and real stories from the frontline.
Each episode creates space for learning, sharing, and meaningful reflection&mdash;helping you make positive changes that last, one episode at a time.

Shift Happens

Welcome to Shift Happens

Getting to know Stewart Clarke

The signs that things were not going well

Thoughts of self-harm

In hindsight.........

The experience of thoughts of suicide 

Making a disclosure

Overcoming Feelings of Shame

What getting help is like

Transitioning home after hospital stay

Stewart's take home message

In this episode of Shift Happens, Stewart Clarke Acting Director of Clinical Operations shares his lived experience of suicide, the signs that things weren’t as they seemed, and what helped him move toward recovery. It’s a powerful conversation about noticing, reaching out, hope and the difference connection can make.

Learn more:
Suicide Prevention Australia

Lifeline

Beyond Blue - Suicide Prevention 

We’d love to hear from you

Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au

Support is always available

If this episode has raised anything for you:
NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above. 

Anyone can contact Lifeline, available 24/7 at Home | Lifeline

Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.

We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

 

 

 

 

 

In this episode of Shift Happens, Stewart Clarke Acting Director of Clinical Operations shares his lived experience of suicide, the signs that things weren&rsquo;t as they seemed, and what helped him move toward recovery. It&rsquo;s a powerful conversation about noticing, reaching out, hope and the difference connection can make.
Learn more: <a href="https://www.suicidepreventionaust.org/">Suicide Prevention Australia</a>
<a href="https://www.lifeline.org.au/">Lifeline</a>
<a href="https://www.beyondblue.org.au/mental-health/suicide-prevention">Beyond Blue - Suicide Prevention&nbsp;</a>
We&rsquo;d love to hear from you
Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at <a href="mailto: AMBULANCE-Wellness@health.nsw.gov.au">AMBULANCE-Wellness@health.nsw.gov.au</a>
Support is always available
If this episode has raised anything for you: NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above.&nbsp;
Anyone can contact Lifeline, available 24/7 at <a href="https://www.lifeline.org.au/">Home | Lifeline</a>
Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.
We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.
The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.
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Suicide, Recovery & Hope with Stewart Clarke

Who is Dr Jemima Grant?

Perimenopause symptoms and age

Is it burnout or perimenopause?

Impacts on energy and performance

HRT - busting the myths

How does HRT help?

Tips for men

Lifestyle Factors

Red Flags

Dr Jemima Grant shares her own perimenopause journey alongside practical insights into symptoms, work impacts, strength and nutrition, and HRT.

This episode isn’t just for women - there’s plenty for partners, colleagues and managers wanting to better understand and support the women around them.

Learn more:
The Hormone Cure - Dr Sarah Gottfried

Perimenopause and menopause checklist

Information on Perimenopause

We’d love to hear from you

Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au

Support is always available

If this episode has raised anything for you:
NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above. 

Anyone can contact Lifeline, available 24/7 at Home | Lifeline

Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.

We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

 

 

 

 

Dr Jemima Grant shares her own perimenopause journey alongside practical insights into symptoms, work impacts, strength and nutrition, and HRT.
This episode isn&rsquo;t just for women - there&rsquo;s plenty for partners, colleagues and managers wanting to better understand and support the women around them.
Learn more: <a href="https://www.simonandschuster.com/books/The-Hormone-Cure/Sara-Gottfried/9781451666953">The Hormone Cure - Dr Sarah Gottfried</a>
<a href="https://www.jeanhailes.org.au/wp-content/uploads/2026/03/Perimenopause-and-menopause-symptom-checklist_TGD.pdf">Perimenopause and menopause checklist</a>
<a href="https://www.healthdirect.gov.au/perimenopause">Information on Perimenopause</a>
We&rsquo;d love to hear from you
Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at <a href="mailto: AMBULANCE-Wellness@health.nsw.gov.au">AMBULANCE-Wellness@health.nsw.gov.au</a>
Support is always available
If this episode has raised anything for you: NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above.&nbsp;
Anyone can contact Lifeline, available 24/7 at <a href="https://www.lifeline.org.au/">Home | Lifeline</a>
Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.
We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.
The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.
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 Is it Burnout… or Perimenopause? with Dr Jemima Grant 

Leading with Clear Boundaries

Family, Support and Perspective 

Friends Beyond Ambulance

Creating Pause Points and Staying Grounded

Creating a Safe and Supportive Team Culture

Radical Candor - When Someone Is Struggling

Advice for Early-Career Managers

Self-Care Behind Strong Leadership

The Support That Helps Joe Stay Well

What does good support from a manager really look like, especially when a team member is doing it tough?

In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Joe also offers practical tips on how leaders can look after their own wellbeing, reminding us that staying well ourselves is key to showing up effectively for others.

Tune in for a thoughtful and practical conversation about leadership, connection and the small actions that can make a meaningful difference.

Learn more:
Boundaries

Stop making work your identity

Radical Candor - How to have a conversation with someone who is struggling

We’d love to hear from you

Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au

Support is always available

If this episode has raised anything for you:
NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above. 

Anyone can contact Lifeline, available 24/7 at Home | Lifeline

Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.

We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.

The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

 

 

 

What does good support from a manager really look like, especially when a team member is doing it tough?
In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Joe also offers practical tips on how leaders can look after their own wellbeing, reminding us that staying well ourselves is key to showing up effectively for others.
Tune in for a thoughtful and practical conversation about leadership, connection and the small actions that can make a meaningful difference.
Learn more: <a href="https://books.apple.com/au/book/finding-the-silver-lining/id1167877584"></a><a href="https://www.psychologytoday.com/us/basics/boundaries?msockid=1cf64099d27c6d0e07e457ffd30a6cd8">Boundaries</a>
<a href="https://www.psychologytoday.com/au/blog/your-awesome-career/202302/stop-making-work-your-identity?msockid=1cf64099d27c6d0e07e457ffd30a6cd8">Stop making work your identity</a>
<a href="https://www.radicalcandor.com/">Radical Candor - How to have a conversation with someone who is struggling</a>
We&rsquo;d love to hear from you
Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at <a href="mailto: AMBULANCE-Wellness@health.nsw.gov.au">AMBULANCE-Wellness@health.nsw.gov.au</a>
Support is always available
If this episode has raised anything for you: NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above.&nbsp;
Anyone can contact Lifeline, available 24/7 at <a href="https://www.lifeline.org.au/">Home | Lifeline</a>
Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.
We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.
The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.
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