What does good support from a manager really look like, especially when a team member is doing it tough?
In the latest episode of Shift Happens, Joe Ibrahim shares practical insights about the important role managers play in supporting staff wellbeing, building trust and creating a workplace where people feel safe to speak up. Jo also offers practical tips on how leaders can look after their own wellbeing, reminding us that staying well ourselves is key to showing up effectively for others.
Tune in for a thoughtful and practical conversation about leadership, connection and the small actions that can make a meaningful difference.
Learn more:
Boundaries
Stop making work your identity
Radical Candor - How to have a conversation with someone who is struggling
We’d love to hear from you
Have feedback, questions, or ideas for future episodes? Get in touch with the podcast team at AMBULANCE-Wellness@health.nsw.gov.au
Support is always available
If this episode has raised anything for you:
NSW Ambulance staff can access confidential support via Staff Health - Wellbeing resources - Home or contact us at the email address above.
Anyone can contact Lifeline, available 24/7 at Home | Lifeline
Shift Happens is brought to you by the Staff Health Team at NSW Ambulance. Executive Producer: Zoe Wooldridge. With subject matter expertise and podcast support from Chloe Larcombe, Richard High, and Annie Hartley. Hosted by Paramedics Katie Horky and Timothy Graham. Sound Engineering by East Coast Studio.
We acknowledge the Wangal people of the Darug Nation as the Traditional Custodians of the land on which this podcast was recorded, and we pay our respects to Elders past and present.
The views and opinions expressed in this content are those of the speakers and do not necessarily reflect the position of NSW Ambulance. Any content provided is for informational purposes only and should not be interpreted as endorsement or approval by the organisation. For your individual needs please speak to your health professional.

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