Connected Manufacturing: Episode 3: Demand

Demand is an area where manufacturers are doing a lot of reinvention. Many manufacturers want more control over the relationship with their end customers. However, this is hard to do when working through an intermediary—a dealer, distributor, or reseller. Tune into our third episode of the Connecte…

Connected Manufacturing: Episode 2: Production

Manufacturers are embracing digital transformation to increase business agility across their value chain. But how can they use digital workflows to address production challenges? Tune into episode two of the Connected Manufacturing podcast where we will be discussing how there is still plenty of un…

Connected Manufacturing: Episode 1: Supply

Manufacturers are embracing digital transformation to increase business agility across their value chain. But how can they use digital workflows to address supply chain challenges? Tune into episode one of the Connected Manufacturing podcast to learn how a single system of action can help manufactu…

What Manufacturing Can Teach Us About Customer Service Operations

CCW Digital's Principal Analysts Brian Cantor and Matt Wujciak sit down with ServiceNow’s Industries Director, Manufacturing, Joe Mulrooney to discuss: The increasing importance of after sales support, specifically in manufacturing (and what other industries can learn as well) Challenges and obstac…

Navigating IT/OT Convergence in the current manufacturing landscape

In this K20 podcast session you will hear from Eric Ehlers, Director of Marketing for Manufacturing who will discuss how IT and Operations Technology (OT) are becoming more integrated together and what that means within manufacturing going forward. As manufacturing technology has evolved, everythin…