Harnessing the Power of Workflow to Transform the Experience in Healthcare

Technology has transformed healthcare and clinical research in extraordinary ways. It has also created some of the biggest challenges as beneficiaries, providers, and researchers must navigate many systems in the service delivery lifecycle. Hear from Chris Anello, Federal Healthcare Solution Consul…

GovCIO Infrastructure Health IT - Health CIO Roundtable

Hear Jonathan Alboum, Federal CTO and Principal Digital Strategist, ServiceNow, as he joins La'Tanya Burton, CIO, NIAMS and Mike Tartakovsky, CIO, NIAID, as they discuss individual missions and shared priorities in healthcare, public health, research, and more.

Convergence: Harnessing the power of the storm

Host Aaron Zuber, ServiceNow sales leader, sits down with Mike Luessi, General Manger - ServiceNow Healthcare and Life Sciences. In this conversation, they discuss the concept of convergence and how the times that we are living in are not a recipe for disaster but our ticket to unimaginable growth.…

Innovation vs. Creativity

Host Aaron Zuber, ServiceNow sales leader, sits down with Drew Koerner, ServiceNow Healthcare Provider CTO. In this conversation, concepts of innovation and creativity, the differences and similarities of both, and how you, as a leader, can successfully recognize, leverage, and implement at your he…

(Don't) Let Sleeping Dogs Lie

Host Aaron Zuber, ServiceNow sales leader, sits down with Vishakha Sant, ServiceNow Global Head of Healthcare Providers. In this conversation, they discuss the costs, both tangible (fiscal) and intangible (cultural precedence) in two different approaches, do nothing and technical debt. In unprecede…

Clinical Onboarding and Credentialing with Mike Luessi of ServiceNow

In this episode, Mike Luessi, AVP and GM of Healthcare & Lifesciences at ServiceNow, sat down with Becker’s Healthcare to discuss key insights on the pain points of clinician onboarding and credentialing and what hospitals can do to streamline and improve these processes.   To learn more, check o…

Providers: Epic Implementations and Device Mapping with Baylor Scott & White

Epic implementations and Go Lives are hard! The last thing you want to worry about is Epic device and printer mapping during your hardware deployment. In this podcast, ServiceNow senior manager of solution consulting, Christopher Killion, sits down with Brandon Krausse, Tyler Langlois, and Lucas T…

Providers: HonorHealth meeting the challenge of healthcare emergencies with innovation

One big question on everyone’s mind is, “What do I do if I don’t feel well?” With guidance against just showing up at a healthcare facility, calls and other outreach to healthcare providers has increased. Organizations are being overwhelmed with the volume, and they either need to staff up or find …

Life Sciences Reshaping the Healthcare landscape and improve outcomes

Next-generation technologies and the explosion of data are enabling more personalized, niche treatments for patients. The costs of developing innovative drugs are escalating, alongside pressures to reduce the costs to consumers. Meanwhile, the global regulatory scene grows more complex, with organi…

Providers: Thomas Jefferson University Hospital meeting the challenge of healthcare emergencies with innovation

Maintaining a healthy healthcare workforce is of paramount importance, both for the sake of clinician wellbeing and for safe patient care. To help address this challenge, the Emergency Self Report app enables employees to report illnesses and readiness to return and initiate workflows to help manag…