Mede mogelijk gemaakt door: Ahold Delhaize


In this special episode it is all about leadership, personal ambitions and building diverse teams. You will hear the extraordinary story of Food Lion store manager Ahmed Awadalla.

Ahold Delhaize CEO Frans Muller will talk about his earlier days and shares some of his management insights.

Guest: Ahmed Awadalla, store manager at Food Lion and Ahold Delhaizes Store Manager of the year 2019.

Host: Emmelie Zipson

Co-host: Frans Muller, President & CEO Ahold Delhaize

Mede mogelijk gemaakt door: <a href="https://www.aholddelhaize.com/">Ahold Delhaize</a> In this special episode it is all about leadership, personal ambitions and building diverse teams. You will hear the extraordinary story of Food Lion store manager Ahmed Awadalla. Ahold Delhaize CEO Frans Muller will talk about his earlier days and shares some of his management insights. Guest: Ahmed Awadalla, store manager at Food Lion and Ahold Delhaizes Store Manager of the year 2019. Host: Emmelie Zipson Co-host: Frans Muller, President &amp; CEO Ahold Delhaize

Curious to learn more about what's cooking in the kitchen of Ahold Delhaize and the food and retail industry? Refreshing Retail is here to share the latest trends, innovations and news.

Refreshing Retail

Episode #3 - "Being a good human being, goes a long way."

S1 Episode #3 - "Being a good human being, goes a long way."

The possibilities are endless with modern innovations such as mechanization, customer insights and artificial intelligence (AI). In this episode you will experience how technology enhances our shopping experience. What is the added value for customers? And how can AI be used to do something good for the world in terms of sustainability? In this episode we’ll talk about Ahold Delhaize's omnichannel customer experience strategy, and of course, the ethical side of these innovations.   


Guest: Aimee van Wynsberghe, awarded with the prestigious Alexander von Humboldt Professorship of Applied Ethics of Artificial Intelligence at the University of Bonn 
Co-host: Wouter Kolk, CEO Ahold Delhaize Europe and Indonesia 

Host: Emmelie Zipson 

The possibilities are endless with modern innovations such as mechanization, customer insights and artificial intelligence (AI). In this episode you will experience how technology enhances our shopping experience. What is the added value for customers? And how can AI be used to do something good for the world in terms of sustainability? In this episode we’ll talk about Ahold Delhaize's omnichannel customer experience strategy, and of course, the ethical side of these innovations.   
 Guest: Aimee van Wynsberghe, awarded with the prestigious Alexander von Humboldt Professorship of Applied Ethics of Artificial Intelligence at the University of Bonn  Co-host: Wouter Kolk, CEO Ahold Delhaize Europe and Indonesia    Host: Emmelie Zipson

S2 Episode #3 - The potential of customer insights and AI in retail

This time it will be an all-female episode where we dive deep into topics surrounding leadership, mental well-being, diversity, equity and inclusion. Essential topics for Ahold Delhaize to prioritize and keep top of mind. Host Emmelie Zipson and co-host Natalia Wallenberg, Chief Human Resources Officer of Ahold Delhaize, talk to Margaret Versteden – van Duijn, Brand President of bol.com about these topics. 

Guest: Margaret Versteden – van Duijn, Brand President of bol.com 
Co-host: Natalia Wallenberg, CHRO of Ahold Delhaize


Host: Emmelie Zipson

This time it will be an all-female episode where we dive deep into topics surrounding leadership, mental well-being, diversity, equity and inclusion. Essential topics for Ahold Delhaize to prioritize and keep top of mind. Host Emmelie Zipson and co-host Natalia Wallenberg, Chief Human Resources Officer of Ahold Delhaize, talk to Margaret Versteden – van Duijn, Brand President of bol.com about these topics.  Guest: Margaret Versteden – van Duijn, Brand President of bol.com Co-host: Natalia Wallenberg, CHRO of Ahold Delhaize
 Host: Emmelie Zipson

S2 Episode #2 – All about leadership, diversity, equity and inclusion

How do you prepare for situations that you can’t always control? And what qualities do you need to help stay in control? 

As crisis situations call for leadership, host Emmelie Zipson and co-host Frans Muller, talk to Jessica Fischer about her exceptional leadership skills when her store was hit by Hurricane Ida.

Guest: Jessica Fischer, Store Manager of The GIANT Company's Riverwalk store
Co-host: Frans Muller, President & CEO Ahold Delhaize

Host: Emmelie Zipson

How do you prepare for situations that you can’t always control? And what qualities do you need to help stay in control? 
As crisis situations call for leadership, host Emmelie Zipson and co-host Frans Muller, talk to Jessica Fischer about her exceptional leadership skills when her store was hit by Hurricane Ida.
Guest: Jessica Fischer, Store Manager of The GIANT Company's Riverwalk store Co-host: Frans Muller, President &amp; CEO Ahold Delhaize
Host: Emmelie Zipson

S1 Episode #3 - "Being a good human being, goes a long way."

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