Loretta J. Ross’s particular approach to deciding when, and how, to call someone in helps us to avoid making other people’s problem our problem. It gives us a way to effectively be in conversation with people capable of causing harm—instead of trying, and failing, to be in defense of the vulnerable. Ross shares what she’s learned from watching people be manipulated into hating, and from helping them to release that hate. She talks about addressing our own cognitive dissonance; the guilt trip wires we carry internally; and learning to forgive ourselves for not knowing or caring enough. And after everything she’s seen and experienced, Ross tells us why she refuses to end her belief in the goodness of people—and she shares her joy with us.

For more on Loretta J. Ross and her new book Calling In: How to Start Making Change with Those You'd Rather Cancel—head over to my Substack.

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