Is AI in health care overhyped — or underutilized? In this sponsored episode of Podnosis, host Irena speaks with Sanjay Subramanian, SVP & Head of Healthcare Payer Business at Cognizant at Cognizant, about where artificial intelligence is delivering measurable ROI today and why many organizations struggle to scale adoption.

Sanjay explains that back‑office functions such as claims processing, prior authorization and revenue cycle management are seeing the strongest results, thanks to data‑rich workflows and clear operational metrics. He also outlines why more complex use cases, including autonomous clinical decision‑making, remain constrained by fragmented data, regulatory requirements and trust challenges.

The discussion explores common mistakes leaders make when funding AI initiatives, including chasing disconnected use cases, underestimating data readiness and focusing on pilots instead of enterprise outcomes. Looking ahead, Sanjay describes how connected intelligence, responsible AI governance and human‑in‑the‑loop models will shape the next phase of health care transformation — and why AI’s future lies in augmenting decision‑making, not replacing it.

Guest Bio

Sanjay Subramanian is a transformational leader with over 29 years of expertise in profit and loss management, sales and delivery across management consulting, systems integration and outsourcing. He is recognized for guiding CXO clients through strategic business decisions and digital transformation, consistently delivering measurable outcomes in challenging environments. Sanjay has led successful turnarounds, managed large teams exceeding 5000 members and originated transformative outsourcing contracts totaling over $8 billion with Fortune 100 clients. His experience spans Asia Pacific, the UK and North America, across industries including healthcare, life sciences, automotive, manufacturing, retail, energy, utilities, transportation and logistics. He has built and scaled businesses, launched new consulting capabilities and enabled cross-functional collaboration among diverse stakeholders. Sanjay brings a strong focus on client relationships and long-term value creation, supporting sustained growth across major global accounts.