Australia Overnight with Clinton MaynardAustralia Overnight with Clinton Maynard

Chatbots transform shopping, but Aussies stay wary of rapid changes

View descriptionShare

Chatbots are revolutionizing shopping, from gift selection and virtual try-ons to deal scanning and visual searches via tools like Google Lens. Amazon now offers AI-driven purchases and personalized buying guides for items ranging from TVs to face creams.

In Australia, nearly a third of shoppers are more open to chatbots this year, with even those aged 55+ showing interest, according to a Zendesk study.

However, Richard Valente, EVP of Business Solutions at TP, highlights to Clinton that many Australians remain cautious about the rapidly evolving shopping landscape.

  • Facebook
  • X (Twitter)
  • WhatsApp
  • Email
  • Download

In 2 playlist(s)

  1. Australia Overnight with Clinton Maynard

    7,485 clip(s)

  2. Australia Overnight with Clinton Maynard - Highlights

    3,630 clip(s)

Australia Overnight with Clinton Maynard

Australia Overnight with Mike Jeffreys, 12am – 4am weekdays. Wake Up Australia, 4am - 9:30am weekda 
Social links
Follow podcast
Recent clips
Browse 7,943 clip(s)