OutcomesRebecca Pacey is the Chief People and Transformation Officer at Infinite Care. Infinite Care is a residential aged care provider with services across Australia. They are dedicated to providing a tailored and dignified experience for seniors.
Following an underwhelming and inadequate experience with residential care facilities in her personal life, Rebecca coincidentally found herself working in the sector. Once there, she committed herself to ensuring all residents and their families were given the highest standard of care, and all staff were engaged and invested in them.
In this episode, Rebecca explains why Infinite Care is passionate about bringing back joy to aged care for both residents and staff. She breaks down how they use technology such as podcasts and TikTok to engage with staff and residents. And she talks about the tongue-in-cheek “I Make Aged Care Great” campaign that she led at Infinite.
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