Have you ever felt pressure to act in matters outside your expertise when you know you shouldn’t? Perhaps you’re trying to maintain a relationship, or increase your client base - for whatever reason, you really shouldn’t be doing that work but you just don’t know how to say no?When we dabble in matters we shouldn't because we don't have expertise in that area, we lack the support of systems and precedents that help us work effectively, and so are more likely to miss things and give inadequate or incorrect advice. It’s up there as one of the highest causes of professional indemnity claims we see at LPLC. In this episode Deb Assheton from training and development organisation The Amplify Group joins LPLC’s Chief Risk Manager Heather Hibberd on a journey to empower practitioners to say no and equip them with tools and frameworks to guide them through difficult conversations.The techniques covered in this episode will help you:
Navigate hard conversations with clients in a constructive way.
Balance the human and performance aspects of being a lawyer.
Help you to stay within your power, say no and be OK with it, set expectations and maintain relationships.
Learn to tolerate the difficult feelings saying no raises


See more from Deb at https://theamplifygroup.com.au/

<p>Have you ever felt pressure to act in matters outside your expertise when you know you shouldn’t? Perhaps you’re trying to maintain a relationship, or increase your client base - for whatever reason, you really shouldn’t be doing that work but you just don’t know how to say no?When we dabble in matters we shouldn't because we don't have expertise in that area, we lack the support of systems and precedents that help us work effectively, and so are more likely to miss things and give inadequate or incorrect advice. It’s up there as one of the highest causes of professional indemnity claims we see at LPLC. In this episode Deb Assheton from training and development organisation The Amplify Group joins LPLC’s Chief Risk Manager Heather Hibberd on a journey to empower practitioners to say no and equip them with tools and frameworks to guide them through difficult conversations.The techniques covered in this episode will help you:</p>
<ul>
<li>Navigate hard conversations with clients in a constructive way.</li>
<li>Balance the human and performance aspects of being a lawyer.</li>
<li>Help you to stay within your power, say no and be OK with it, set expectations and maintain relationships.</li>
<li>Learn to tolerate the difficult feelings saying no raises</li>
</ul>
<p><br>See more from Deb at <a href="https://theamplifygroup.com.au/">https://theamplifygroup.com.au/</a></p>

Have you ever felt pressure to act in matters outside your expertise when you know you shouldn't? Perhaps you're trying to maintain a...

When saying no is right - navigating difficult client conversations

Are you a lawyer considering starting your own practice? Perhaps you already have and are looking for some extra insight? This episode of More Than Knowing The Law provides one practitioner’s perspective on how and why he made the change, as well as valuable insights into what to expect when going out on your own.LPLC’s Chief Risk Manager Heather Hibberd is joined by Lav Chhabra, principal of Perpetuity Legal, a small boutique practice of three people that specialises in wills and estates and elder law. Lav talks candidly through his journey to becoming a small business owner and lawyer, and reflects on what approaches were essential to his success.The two discuss:· Setting up your IT, website and practice management systems· The importance of marketing and networking· The impact on personal life and creating work life balance· Approaches to working on the business, as well as in the business
See more from Lav at https://perpetuitylegal.com.au/

<div>Are you a lawyer considering starting your own practice? Perhaps you already have and are looking for some extra insight? This episode of More Than Knowing The Law provides one practitioner’s perspective on how and why he made the change, as well as valuable insights into what to expect when going out on your own.</div><div>LPLC’s Chief Risk Manager Heather Hibberd is joined by Lav Chhabra, principal of Perpetuity Legal, a small boutique practice of three people that specialises in wills and estates and elder law. Lav talks candidly through his journey to becoming a small business owner and lawyer, and reflects on what approaches were essential to his success.</div><div>The two discuss:</div><div>· Setting up your IT, website and practice management systems</div><div>· The importance of marketing and networking</div><div>· The impact on personal life and creating work life balance</div><div>· Approaches to working on the business, as well as in the business</div><div><br></div><div>See more from Lav at <a href="https://perpetuitylegal.com.au/" target="_blank">https://perpetuitylegal.com.au/</a></div>

Are you a lawyer considering starting your own practice? Perhaps you already have and are looking for some extra insight? This episode...

Going your own way: one lawyer's story

A workforce disruption has taken place across the legal sector in the wake of the COVID pandemic. Many lawyers are leaving employment in established firms to start their own practices, some with only a few years experience behind them.
Having a law degree may not be enough to guarantee success if you start your own practice. Being a business owner comes with an additional set of risks, challenges and responsibilities beyond the experience of an employee in a firm. Many who start their own legal practice aren’t prepared for what is required in the shift to working the business as well as working the business.onin
In this episode, Heather Hibberd is joined by Liz Harris, a lawyer and consultant who provides advice to the legal sector, to talk about how new law practice owners can shift their mindset to becoming a new business owner as well as a lawyer providing a service. Liz is the principal consultant at Ovid consulting, where she provides advice about best practice in legal department management, to help law firms deliver better services.
In this podcast you’ll discover what you need to think about when you start your own practice, the mindset required to do it well, how to divide your time efficiently and what you can do to minimise your risk.
The conversation covers:· Knowing when to delegate and hire help· Setting boundaries and goals for your business· Investing in, and upskilling your staff· The need for resilience and support networks

<div>A workforce disruption has taken place across the legal sector in the wake of the COVID pandemic. Many lawyers are leaving employment in established firms to start their own practices, some with only a few years experience behind them.</div><div><br></div><div>Having a law degree may not be enough to guarantee success if you start your own practice. Being a business owner comes with an additional set of risks, challenges and responsibilities beyond the experience of an employee in a firm. Many who start their own legal practice aren’t prepared for what is required in the shift to working the business as well as working the business.onin</div><div><br></div><div>In this episode, Heather Hibberd is joined by Liz Harris, a lawyer and consultant who provides advice to the legal sector, to talk about how new law practice owners can shift their mindset to becoming a new business owner as well as a lawyer providing a service. Liz is the principal consultant at Ovid consulting, where she provides advice about best practice in legal department management, to help law firms deliver better services.</div><div><br></div><div>In this podcast you’ll discover what you need to think about when you start your own practice, the mindset required to do it well, how to divide your time efficiently and what you can do to minimise your risk.</div><div><br></div><div>The conversation covers:</div><div>· Knowing when to delegate and hire help</div><div>· Setting boundaries and goals for your business</div><div>· Investing in, and upskilling your staff</div><div>· The need for resilience and support networks</div>

A workforce disruption has taken place across the legal sector in the wake of the COVID pandemic. Many lawyers are leaving employment...

Starting your own practice - bring a new mindset

How important is good supervision for risk management? Are good supervisors born or made? What are the red flags that indicate poor supervision? We’ll tackle these questions and more as LPLC’s Chief Risk Manager Heather Hibberd joins Anna Hinder from Searl Street Consulting. With over 20 years experience in HR, Anna specialises in developing the people and leadership skills of professionals.Heather and Anna discuss how all practitioners, no matter their seniority, can benefit from good supervision. Human error and the stresses of life can lead to avoidable mistakes and costly claims just as much as inexperience can - the support from a second pair of eyes can prevent these mistakes and should be a welcome part of law firm life. Building a culture of proactive supervision in your firm can help deliver quality work safely and support lifelong learning for all staff.If you are a supervisor who wants to improve your own supervision techniques, or you're being supervised and you’d like to work with your supervisor to improve the process and outcomes this episode is for you!See more from Anna at https://searlstreet.com/To learn more, see LPLC’s resources on Supervision

<div>How important is good supervision for risk management? Are good supervisors born or made? What are the red flags that indicate poor supervision? We’ll tackle these questions and more as LPLC’s Chief Risk Manager Heather Hibberd joins Anna Hinder from Searl Street Consulting. With over 20 years experience in HR, Anna specialises in developing the people and leadership skills of professionals.</div><div>Heather and Anna discuss how all practitioners, no matter their seniority, can benefit from good supervision. Human error and the stresses of life can lead to avoidable mistakes and costly claims just as much as inexperience can - the support from a second pair of eyes can prevent these mistakes and should be a welcome part of law firm life. Building a culture of proactive supervision in your firm can help deliver quality work safely and support lifelong learning for all staff.</div><div>If you are a supervisor who wants to improve your own supervision techniques, or you're being supervised and you’d like to work with your supervisor to improve the process and outcomes this episode is for you!</div><div>See more from Anna at <a href="https://searlstreet.com/" target="_blank">https://searlstreet.com/</a></div><div>To learn more, see LPLC’s <a href="https://lplc.com.au/risk-advice/find-resources?areas=131875" target="_blank">resources on Supervision</a></div>

How important is good supervision for risk management? Are good supervisors born or made? What are the red flags that indicate poor...

Reframing supervision as the greatest compliment

Are you striving for excellence and looking for ways to continually improve your law practice? Then this episode of More Than Knowing the Law is a !Must Listen
Paul Zaparas from Zaparas Lawyers - a firm that specialises in personal injury law - joins Chief Risk Manager at LPLC, Heather Hibberd to explore how a good business philosophy, coupled with fine tuned systems and processes, can have a positive impact on risk management without compromising the bottom line.
Paul provides insights on how his family’s firm has successfully created a company culture driven by senior team members that particularly values mentoring and good systems and processes.
Paul and Heather discuss:
Actively encouraging supervision and mentoring
Examples of workflows and processes put in place to mitigate risk
Investing in people
Barriers to setting up good processes and systems and how to overcome them
See more from Paul at https://zaparaslaw.com.au/
Discover more of LPLC’s Practice Management resources to help build your firm’s systems and processes.

<div>Are you striving for excellence and looking for ways to continually improve your law practice? Then this episode of More Than Knowing the Law is a !Must Listen</div><div><br></div><div>Paul Zaparas from Zaparas Lawyers - a firm that specialises in personal injury law - joins Chief Risk Manager at LPLC, Heather Hibberd to explore how a good business philosophy, coupled with fine tuned systems and processes, can have a positive impact on risk management without compromising the bottom line.</div><div><br></div><div>Paul provides insights on how his family’s firm has successfully created a company culture driven by senior team members that particularly values mentoring and good systems and processes.</div><div><br></div><div>Paul and Heather discuss:</div><ul><li>Actively encouraging supervision and mentoring</li><li>Examples of workflows and processes put in place to mitigate risk</li><li>Investing in people</li><li>Barriers to setting up good processes and systems and how to overcome them</li></ul><div><br></div><div>See more from Paul at <a href="https://zaparaslaw.com.au/" target="_blank">https://zaparaslaw.com.au/</a></div><div><br></div><div>Discover more of LPLC’s <a href="https://lplc.com.au/risk-advice/practice-management" target="_blank">Practice Management resources</a> to help build your firm’s systems and processes.</div>

Are you striving for excellence and looking for ways to continually improve your law practice? Then this episode of More Than Knowing...

Systems for success: Driving a culture of good work habits

Join LPLC’s Chief Risk Manager Heather Hibberd and Helen Suke, Principal at Suke and Associates - a boutique family law firm that specialises in complex property settlements - as they reflect on the challenges brought about by the COVID pandemic and discuss the changes her firm has had to embrace in order to adapt and succeed.
The conversation delves into what worked, what didn’t, and what lessons to take into the future.Practitioners in small to medium firms will find this episode provides helpful insights on managing changes in how your team approaches work during COVID and beyond.
In this episode we discuss:● The future of hybrid working● The challenges and how one firm overcame them● The importance of investing in good IT systems● The impact the pandemic has had on new lawyers and their learning
See more from Helen at https://www.sukeandassociates.com.au/

<div>Join LPLC’s Chief Risk Manager Heather Hibberd and Helen Suke, Principal at Suke and Associates - a boutique family law firm that specialises in complex property settlements - as they reflect on the challenges brought about by the COVID pandemic and discuss the changes her firm has had to embrace in order to adapt and succeed.</div><div><br></div><div>The conversation delves into what worked, what didn’t, and what lessons to take into the future.</div><div>Practitioners in small to medium firms will find this episode provides helpful insights on managing changes in how your team approaches work during COVID and beyond.</div><div><br></div><div>In this episode we discuss:</div><div>● The future of hybrid working</div><div>● The challenges and how one firm overcame them</div><div>● The importance of investing in good IT systems</div><div>● The impact the pandemic has had on new lawyers and their learning</div><div><br></div><div>See more from Helen at<a href="https://www.sukeandassociates.com.au/" target="_blank"> https://www.sukeandassociates.com.au/</a></div>

Join LPLC's Chief Risk Manager Heather Hibberd and Helen Suke, Principal at Suke and Associates - a boutique family law firm tha...

Small firms, big changes and the impact of COVID

Heather Hibberd, Chief Risk Manager at LPLC, is joined by Susie Jones, the CEO of Cynch Security, an organisation that partners with small businesses across a range of sectors, including law, to improve their cyber security fitness.
In this episode, Susie uses her expertise in the people and process side of cyber security to break down common misunderstandings that often lead to cyber incidents in law firms, as well as simple actions you can take to protect your firm.
If you’re a practitioner that knows you should be doing more about cyber security but have been putting it off because it seems too technical or too much of a bother, this podcast is for you.
Heather and Susie discuss:


How and why cyber criminals choose their targets
Cyber awareness in law firms and the need for each of us to understand our personal responsibility to be cyber safe
Common barriers lawyers face that may prevent them from implementing basic cyber security measures and how to overcome them
Implementing multi-factor authentication, password managers and other steps you can take
See more from Susie at https://cynch.com.au/
For more information visit lplc.com.au

<div>Heather Hibberd, Chief Risk Manager at LPLC, is joined by Susie Jones, the CEO of <a href="https://cynch.com.au/" target="_blank">Cynch Security</a>, an organisation that partners with small businesses across a range of sectors, including law, to improve their cyber security fitness.</div><div><br></div><div>In this episode, Susie uses her expertise in the people and process side of cyber security to break down common misunderstandings that often lead to cyber incidents in law firms, as well as simple actions you can take to protect your firm.</div><div><br></div><div>If you’re a practitioner that knows you should be doing more about cyber security but have been putting it off because it seems too technical or too much of a bother, this podcast is for you.</div><div><br></div><div>Heather and Susie discuss:</div><div><br></div><div><br></div><ul><li>How and why cyber criminals choose their targets</li><li>Cyber awareness in law firms and the need for each of us to understand our personal responsibility to be cyber safe</li><li>Common barriers lawyers face that may prevent them from implementing basic cyber security measures and how to overcome them</li><li>Implementing multi-factor authentication, password managers and other steps you can take</li></ul><div><br></div><div>See more from Susie at <a href="https://cynch.com.au/" target="_blank">https://cynch.com.au/</a></div><div><br></div><div>For more information visit <a href="http://lplc.com.au/podcast" target="_blank">lplc.com.au</a></div>

Heather Hibberd, Chief Risk Manager at LPLC, is joined by Susie Jones, the CEO of Cynch...

Cyber Security - Not Just A Technology Risk

Just knowing the law is not enough to guarantee success as a lawyer.
More Than Knowing the Law is a podcast series from the Legal Practitioners’ Liability Committee that explores how to minimise and manage risk through building good business culture and approaches.
In each episode join Heather Hibberd, LPLC’s Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice.
For more information visit www.lplc.com.au/morethanknowingthelaw

<div>Just knowing the law is not enough to guarantee success as a lawyer.</div><div><br></div><div>More Than Knowing the Law is a podcast series from the Legal Practitioners’ Liability Committee that explores how to minimise and manage risk through building good business culture and approaches.</div><div><br></div><div>In each episode join Heather Hibberd, LPLC’s Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice.</div><div><br></div><div>For more information visit <a href="http://www.lplc.com.au/morethanknowingthelaw" target="_blank">www.lplc.com.au/morethanknowingthelaw</a></div>

Just knowing the law is not enough to guarantee success as a lawyer.
More Than Knowing the Law is a podcast...

Trailer - More Than Knowing the Law

Just knowing the law is not enough to guarantee success as a lawyer. More Than Knowing the Law is a podcast series from the Legal Practitioners' Liability Committee that explores how to minimise and manage risk through building good business culture and approaches. In each episode join Heather Hibberd, LPLC's Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice

<p>Just knowing the law is not enough to guarantee success as a lawyer. More Than Knowing the Law is a podcast series from the Legal Practitioners' Liability Committee that explores how to minimise and manage risk through building good business culture and approaches. In each episode join Heather Hibberd, LPLC's Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice</p>

By Legal Practitioners' Liability Committee

More Than Knowing the Law

Just knowing the law is not enough to guarantee success as a lawyer. 
 
More Than Knowing the Law is a podcast series from the Legal Practitioners' Liability Committee that explores how to minimise and manage risk through building good business culture and approaches. 

In each episode join Heather Hibberd, LPLC's Chief Risk Manager, and an expert guest, as they share stories and provide insights to help you build YOUR successful legal practice.

More Than Knowing the Law

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