Laurent Kleitman stops by Monocle’s Paris studio to reflect on the state of luxury hospitality, Mandarin Oriental’s takeover of the Lutetia hotel and the group’s starring role in season three of The White Lotus.

Laurent Kleitman stops by Monocle&rsquo;s Paris studio to reflect on the state of luxury hospitality, Mandarin Oriental&rsquo;s takeover of the Lutetia hotel and the group&rsquo;s starring role in season three of The White Lotus.

Monocle Radio’s weekly tour of the most inspiring people, companies and ideas in global business, from startups to heritage brands, covering the best in hospitality, design, fashion and retail. 

Monocle Radio’s weekly tour of the most inspiring people, companies and ideas in global business, from startups to heritage brands, covering the best in hospitality, design, fashion and retail.

The Entrepreneurs

Laurent Kleitman, CEO of Mandarin Oriental Hotel Group

Ben Clark runs Cadogan Tate, a world-leading specialist in the movement and care of fine art. Clark tells us how the wealthiest individuals and institutions collect and build across borders – and his plans for the business.

Ben Clark runs Cadogan Tate, a world-leading specialist in the movement and care of fine art. Clark tells us how the wealthiest individuals and institutions collect and build across borders &ndash; and his plans for the business.

The CEO making an art of outstanding service

We discuss the ups and downs of starting a business with serial entrepreneur Mike Grossman, author of Failure Is an Option. Plus: Champagne and Friends founder Dan Roznov on the industry’s climate-related challenges.

We discuss the ups and downs of starting a business with serial entrepreneur Mike Grossman, author of Failure Is an Option. Plus: Champagne and Friends founder Dan Roznov on the industry&rsquo;s climate-related challenges.

Pivot quickly and don’t take anything too personally: business lessons from a six-time Silicon Valley CEO

We meet Marie-Laure Pollet co-founder of Fruttini, a playful haute-glacerie in Paris serving refreshing ‘fruit givré’. She tells Monocle’s Fernando Augusto Pacheco about the frozen-dessert business and breathing new life into a retro French favourite. 

We meet Marie-Laure Pollet co-founder of Fruttini, a playful haute-glacerie in Paris serving refreshing &lsquo;fruit givr&eacute;&rsquo;. She tells Monocle&rsquo;s Fernando Augusto Pacheco about the frozen-dessert business and breathing new life into a retro French favourite.&nbsp;

Laurent Kleitman, CEO of Mandarin Oriental Hotel Group

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