Opening new frontiers in information technology and pioneering the future of innovation. That is what we are going to talk about today with our guest from a leading technology services firm in Asia Pacific. 

Founded in 1981, NCS is a subsidiary of Singtel Group that provides what it calls differentiated and end-to-end services to clients with its capabilities in core areas such as application, infrastructure, engineering and cybersecurity.

The firm partners with governments and enterprises across industries such as hospitality, manufacturing, logistics and even healthcare to advance communities through technology. 

Such technologies include the Breeze app, which utilises computer vision and artificial intelligence to help users get around local neighbourhoods such as Tiong Bahru more easily.

Why are we speaking to NCS you might ask? Well, we’re speaking to NCS because the firm is currently doubling down on innovation in emerging areas such as digital, data, cloud and platform through its digital services arm NEXT. 

That’s after the company had in July 2021 announced a major business transformation to reposition it for growth in the 5G era. 

The strategic reset then focused on growing digital services, scaling its government and telco business segment and capturing new growth opportunities in the enterprise sector across key regional markets of Singapore, Australia and Greater China. 

But what has been done thus far and how important is NCS NEXT to the firm alongside its other strategic business groups? And what will the rapid adoption of generative AI mean for the firm as it looks to the second half of the decade? 

On Under the Radar, Money Matters’ finance presenter Chua Tian Tian posed these questions to Wynthia Goh, Senior Partner, NCS NEXT.