🤖 The Future of Customer Service: AI, Automation & More | Saturday Mornings with Teleperformance. 📞

The Saturday Mornings Show "Singapore Home Brew" segment takes us inside the increasingly automated world of customer service. In this insightful episode host Glenn van Zutphen and co-host Neil Humphreys explore the rapidly changing world of customer service with Assaf Tarnopolsky, Chief Business Development and Customer Officer, APAC at Teleperformance. 

🎧🚀 Discover how artificial intelligence (AI) and automation are transforming the customer service landscape. Learn about the latest technologies and trends shaping the industry.

🤝 Gain valuable insights into the importance of human interaction in an increasingly digital world. Explore how businesses can balance efficiency and personalized customer experiences. Listen for a thought-provoking discussion on the future of customer service.

#GlennvanZutphen #NeilHumphreys #SaturdayMornings #CustomerService #AI #Automation #Teleperformance #CX #CustomerExperience #Podcast

🤖 The Future of Customer Service: AI, Automation &amp; More | Saturday Mornings with Teleperformance. 📞
The Saturday Mornings Show "Singapore Home Brew" segment takes us inside the increasingly automated world of customer service. In this insightful episode host Glenn van Zutphen and co-host Neil Humphreys explore the rapidly changing world of customer service with Assaf Tarnopolsky, Chief Business Development and Customer Officer, APAC at Teleperformance. 
🎧🚀 Discover how artificial intelligence (AI) and automation are transforming the customer service landscape. Learn about the latest technologies and trends shaping the industry.
🤝 Gain valuable insights into the importance of human interaction in an increasingly digital world. Explore how businesses can balance efficiency and personalized customer experiences. Listen for a thought-provoking discussion on the future of customer service.
#GlennvanZutphen #NeilHumphreys #SaturdayMornings #CustomerService #AI #Automation #Teleperformance #CX #CustomerExperience #Podcast

Start your weekend right with Glenn van Zutphen and Neil Humphreys with their interesting mix of guests from 9 am to 12noon. Be informed and entertained with news commentary by international journalists and tips on interesting places and exhibitions to catch in Singapore.

Start your weekend right with Glenn van Zutphen and Neil Humphreys with their interesting mix of guests from 9 am to 12noon. Be informed and entertained with news commentary by international journalists and tips on interesting places and exhibitions to catch in Singapore.

Glenn van Zutphen on Saturday Mornings with Neil Humphreys

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Start your weekend right with Glenn van Zutphen and an interesting mix of guests. Weekly news commentary with international journalists, and tidbits on Singapore's most interesting places with award-winning author Neil Humphreys.

Start your weekend right with Glenn van Zutphen and his interesting mix of guests from 9am to 12noon. Be informed and entertained with news commentary with international journalists and interesting places to visit in Singapore with award-winning author Neil Humphreys’ Beautiful Places.

Start your weekend right with Glenn van Zutphen and his interesting mix of guests from 9am to 12noon. Be informed and entertained with news commentary with international journalists and interesting places to visit in Singapore with award-winning author Neil Humphreys&rsquo; Beautiful Places.

Glenn van Zutphen on Saturday Mornings with Neil Humphreys (9am - 12pm)

Saturday Mornings: The Future of Customer Service: AI, Automation & More

Saturday Mornings Show host Glenn van Zutphen and co-host Neil Humphreys welcome Jason Dasey — international TV and radio host, long‑time friend of the show, and the original “godfather” of Saturday Mornings — to the studio for a lively, wide‑ranging conversation on the week’s biggest stories. We begin with a look at Australian politics and the economy, where shifting voter sentiment, cost‑of‑living pressures, and regional dynamics continue to shape the national conversation. We also reflect on the passing of Neil Sedaka, the legendary singer‑songwriter behind classics like Breaking Up Is Hard to Do, Calendar Girl, and Laughter in the Rain. Sedaka died at age 86, leaving behind a six‑decade career that produced multiple No. 1 hits and earned him a place in the Songwriters Hall of Fame. Sedaka was a guest on the show in February 2019. 

<a href="https://www.moneyfm893.sg/shows/glenn-van-zutphen-on-saturday-mornings/">Saturday Mornings Show </a><a href="https://WWW.VANMEDIAGROUP.COM">host Glenn van Zutphen</a> and co-host Neil Humphreys welcome <a href="https://www.instagram.com/jasondasey/reels/?hl=en">Jason Dasey &mdash; international TV and radio host,</a> long‑time friend of the show, and the original &ldquo;godfather&rdquo; of Saturday Mornings &mdash; to the studio for a lively, wide‑ranging conversation on the week&rsquo;s biggest stories. We begin with a look at Australian politics and the economy, where shifting voter sentiment, cost‑of‑living pressures, and regional dynamics continue to shape the national conversation. We also reflect on the passing of Neil Sedaka, the legendary singer‑songwriter behind classics like Breaking Up Is Hard to Do, Calendar Girl, and Laughter in the Rain. Sedaka died at age 86, leaving behind a six‑decade career that produced multiple No. 1 hits and earned him a place in the Songwriters Hall of Fame. Sedaka was a guest on the show in February 2019.&nbsp;

Saturday Mornings: Politics, Pop Legends & the State of Australia: Jason Dasey Returns to Saturday Mornings

Saturday Mornings Show host Glenn van Zutphen and co-host Neil Humphreys mark the fourth anniversary of Russia’s war of aggression against Ukraine with a powerful conversation that blends diplomacy, documentary filmmaking, and frontline journalism. We welcome to the studio H.E. Kateryna Zelenko, Ukraine’s Ambassador to Singapore; Megumi Lim, director of the multi‑award‑winning documentary "Night Shift," and Thomas Peter, Pulitzer Prize‑winning Reuters senior reporter and war photographer who has spent years documenting the conflict.

Following the Singapore premiere of "Night Shift at the One Voice for Ukraine" – Team Europe event on 24 February 2026, our guests reflect on the human cost of a war that continues to reshape global security and the lives of millions. Ambassador Zelenko shares Ukraine’s ongoing fight for sovereignty and the resilience of its people. Megumi Lim discusses the making of "Night Shift," a film that captures the quiet heroism of ordinary Ukrainians working through the darkness of war. Thomas Peter offers a rare, unfiltered look at life on the frontlines and the responsibility of bearing witness through photography.

<a href="https://www.moneyfm893.sg/shows/glenn-van-zutphen-on-saturday-mornings/">Saturday Mornings Show </a><a href="https://WWW.VANMEDIAGROUP.COM">host Glenn van Zutphen</a> and co-host Neil Humphreys mark the&nbsp;fourth anniversary of Russia&rsquo;s war of aggression against Ukraine with a powerful conversation that blends diplomacy, documentary filmmaking, and frontline journalism. We welcome to the studio <a href="https://singapore.mfa.gov.ua/en/governance/katerina-zelenko">H.E. </a><a href="https://singapore.mfa.gov.ua/en/governance/katerina-zelenko">Kateryna Zelenko, Ukraine</a><a href="https://singapore.mfa.gov.ua/en/governance/katerina-zelenko">&rsquo;s Ambassador to Singapore</a>; <a href="https://www.straitstimes.com/life/entertainment/singaporean-megumi-lims-award-winning-docu-captures-the-mundane-and-the-menacing-in-ukraine">Megumi Lim, director of the multi</a><a href="https://www.straitstimes.com/life/entertainment/singaporean-megumi-lims-award-winning-docu-captures-the-mundane-and-the-menacing-in-ukraine">‑award</a><a href="https://www.straitstimes.com/life/entertainment/singaporean-megumi-lims-award-winning-docu-captures-the-mundane-and-the-menacing-in-ukraine">‑winning documentary "Night Shift,</a>" and <a href="https://www.reuters.com/authors/thomas-peter/">Thomas Peter,</a> Pulitzer Prize‑winning Reuters senior reporter and war photographer who has spent years documenting the conflict.
Following the Singapore premiere of "Night Shift at the One Voice for Ukraine" &ndash; Team Europe event on 24 February 2026, our guests reflect on the human cost of a war that continues to reshape global security and the lives of millions. Ambassador Zelenko shares Ukraine&rsquo;s ongoing fight for sovereignty and the resilience of its people. Megumi Lim discusses the making of "Night Shift," a film that captures the quiet heroism of ordinary Ukrainians working through the darkness of war. Thomas Peter offers a rare, unfiltered look at life on the frontlines and the responsibility of bearing witness through photography.

Saturday Mornings: Four Years of War, One Night of Truth: Ukraine’s Ambassador, a Filmmaker & a Pulitzer Photographer on the War in Ukraine

Saturday Mornings Show host Glenn van Zutphen and co-host Neil Humphreys celebrate the women who make Singapore’s music scene pulse with creativity, courage, and community. Joining us in the studio are Michelle SgP, Founder of She Shines SG, and Deborah Jean Lee, multilingual vocalist, guitarist, and member of Flower Power — with a special live performance in the studio. She Shines SG returns with its third edition of the She Shines Music Festival, happening 8 March 2025 at Blackbird. Entirely powered by women on stage — from Gen Z newcomers to seasoned Boomer‑generation performers — the festival is a full‑day showcase of female musicians across genres: classical, pop, jazz, R&B, rock, and everything in between. Every band, every backing musician, every jam session is led by women. The 2026 edition shines a spotlight on multi‑hyphenate women shaping Singapore’s music community. New segments include the Sing Song Social Club – Women’s Day Edition (founded by Aarika Lee), Saylah Presents for Gen Z artists, theatre‑maker and singer‑songwriter Ethel Yap, sound‑wellness artist Amanda Ling, Latin jazz performer Zsa Zsa, and folk veteran Cat Ong paired with rising young musicians. The night closes with a high‑energy rock finale by Chop Swee.

<a href="https://www.moneyfm893.sg/shows/glenn-van-zutphen-on-saturday-mornings/">Saturday Mornings Show </a><a href="https://WWW.VANMEDIAGROUP.COM">host Glenn van Zutphen</a> and co-host Neil Humphreys celebrate the women who make Singapore&rsquo;s music scene pulse with creativity, courage, and community. Joining us in the studio are <a href="https://www.michelle.sg/">Michelle SgP</a>, Founder of She Shines SG, and <a href="https://www.youtube.com/@debsjeans">Deborah Jean Lee, multilingual vocalist, guitarist, </a>and member of Flower Power &mdash; with a special live performance in the studio. <a href="https://sheshines.sg/">She Shines SG </a>returns with its third edition of the She Shines Music Festival, happening 8 March 2025 at Blackbird. Entirely powered by women on stage &mdash; from Gen Z newcomers to seasoned Boomer‑generation performers &mdash; the festival is a full‑day showcase of female musicians across genres: classical, pop, jazz, R&amp;B, rock, and everything in between. Every band, every backing musician, every jam session is led by women. The 2026 edition shines a spotlight on multi‑hyphenate women shaping Singapore&rsquo;s music community. New segments include the Sing Song Social Club &ndash; Women&rsquo;s Day Edition (founded by Aarika Lee), Saylah Presents for Gen Z artists, theatre‑maker and singer‑songwriter Ethel Yap, sound‑wellness artist Amanda Ling, Latin jazz performer Zsa Zsa, and folk veteran <a href="https://www.bandwagon.asia/artists/cat-ong">Cat Ong</a> paired with rising young musicians. The night closes with a high‑energy rock finale by <a href="https://www.instagram.com/reel/DHf699yzWcs/">Chop Swee.</a>

Saturday Mornings: The Future of Customer Service: AI, Automation & More

In 2 playlist(s)

Glenn van Zutphen on Saturday Mornings with Neil Humphreys (9am - 12pm)

Social links

Follow podcast

Recent clips