During our Saturday Mornings Sit-Down Conversation Part 1 “Saturday Mornings Show” host Glenn van Zutphen and co-host Neil Humphreys celebrate a landmark moment in Singapore’s hospitality scene with Jesmine Hall, Director of Commercial Marketing at Raffles Hotel Singapore.
The iconic “Grande Dame” has achieved a rare double success—becoming the first and only hotel in Singapore to be awarded the prestigious Three Keys distinction by the MICHELIN Guide, and securing the No. 5 spot in The World’s 50 Best Hotels 2025.
Jesmine shares how Raffles earned these accolades, the rigorous criteria behind them, and why they matter in a crowded global tourism landscape. We explore what makes Raffles unique—from its architecture and legendary customer service to its ability to blend heritage with modern luxury. Jesmine also offers a glimpse into Raffles’ plans for 2026, and how the hotel continues to stay relevant while honouring its 138-year legacy.