Is your organisation ready for the next crisis? What role can leaders and organisations play to proactively enhance resilience even as they face multiple headwinds?

In the second part of a two-part interview, Paul Lim, Senior Lecturer, Organisational Behaviour & Human Resources at Singapore Management University shares his insights on organisational resilience in times of hardship including the importance of proactively practising more collaborative communication to foster a positive and supportive workplace.