Improving employee experience will drive productivity in a company. During the Covid pandemic with this hybrid work environment, making the transition easier and helping employees to cope was a top priority for businesses all around the world. In addition, technology continues to be a vital element in making things run smoothly for employees.

Wendy Johnstone, Chief Operating Officer APAC, Zendesk who's company was recently announced as one of Singapore's best employers in 2022 by Straits Times, tells us more about the importance of ensuring good employee experience.