We’ve rated hotels, ranked restaurants, and scored buildings for energy—but what about how a space feels to the people inside it? In this episode, the Breakfast Show explores a revolutionary concept that could redefine how we design, evaluate, and invest in buildings: a star rating system for human-centric customer experience.

Join in on this conversation as they speak to Dr. Marigold Kimura, the inventor and founder of EXPIScore, and Mr. Peter Holland, Executive Advisor, to unpack how their groundbreaking system brings clarity to the invisible, emotional side of real estate.