Breakfast with Ryan Huang, Emaad Akhtar and Audrey Siek (6am-9am)Breakfast with Ryan Huang, Emaad Akhtar and Audrey Siek (6am-9am)

Mind Your Business: How real-time chatbots can help businesses convert more customers

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Chatbots has been known as a great assistant helping businesses with answering customer questions that require immediate and personalised interactions. Smart chatbots are expected to advise and transfer the conversations to a live agent when needed. Regardless of its useful features, not all brands are ready to adopt such methods. 

Simon Ma, Director and Regional Manager for ASEAN, Freshworks shares more. 



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Breakfast with Ryan Huang, Emaad Akhtar and Audrey Siek (6am-9am)

Get a head start on your workday with Ryan Huang, Emaad Akhtar and Audrey Siek from 6 am to 9 am.   
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