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Why It Matters: Consumers Want Businesses to Take More Responsibility for Mobile Scams

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Singaporeans were scammed of more than $10 million in the first six months of 2023. Unfortunately, the so-called ‘scamdemic’ shows no signs of slowing down.

However, in Appdome’s  2023 APAC Consumer Expectations of Mobile Security survey, more than half of the 75,000 respondents in 12 countries said that the responsibility to protect them lies with the brands behind mobile apps.

Clearly, consumers feel that businesses are not doing enough to protect them and want them to take greater responsibility.

Jan Sysmans, Mobile App Security Evangelist of Appdome explains why businesses should pay attention to what their customers are saying.

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