A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.

It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 

So, why aren’t the rest of the brands doing more?

Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more. 

A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.
It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 
So, why aren’t the rest of the brands doing more?
Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more.

From politics to pop culture, we've got it all. Get ready to immerse yourself in the world of business, lifestyle, culture, travel, and sports.

From politics to pop culture, we've got it all. Get ready to immerse yourself in the world of business, lifestyle, culture, travel, and sports.

The Evening Runway with Elliott Danker, Timothy Go and Chua Tian Tian

The Evening Runway with Elliott Danker, Timothy Go & Chua Tian Tian (4pm - 7pm)

Customer happiness is key to revenue growth, but are brands making them happy?

The term ‘Poké Bowl’ has been doing its rounds on social media for a couple of years now. Chances are, you too might have tried this dish at the peak of the Poké bowl craze. 

Since opening their doors in 2016, Poke Theory’s brother-sister duo have served up countless bowls of rice, fresh veggies and raw fish. 8 years on, Poke Theory is looking to innovate and enhance their menu with a fresh overhaul to meet consumers' evolving needs. 

Joey Lee, Co-founder and Managing Director of Poke Theory explains how.

The term ‘Poké Bowl’ has been doing its rounds on social media for a couple of years now. Chances are, you too might have tried this dish at the peak of the Poké bowl craze. 
Since opening their doors in 2016, Poke Theory’s brother-sister duo have served up countless bowls of rice, fresh veggies and raw fish. 8 years on, Poke Theory is looking to innovate and enhance their menu with a fresh overhaul to meet consumers' evolving needs. 
Joey Lee, Co-founder and Managing Director of Poke Theory explains how.

Culture Club:  More than just raw fish. Poke Theory on navigating evolving customer needs

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Imagine a peaceful oasis right in the bustling heart of Orchard Road. That’s exactly what Artyzen Singapore delivers. Standing out on the star-studded hotel stretch of Cuscaden Road is no easy feat, but Hong Kong-based hospitality brand Artyzen’s first international outpost in Singapore has done it through a potent mix of design maximalism and emphasis on the hyperlocal

Jeff Crowe, General Manager, Artyzen Singapore tells us more.

Imagine a peaceful oasis right in the bustling heart of Orchard Road. That’s exactly what Artyzen Singapore delivers. Standing out on the star-studded hotel stretch of Cuscaden Road is no easy feat, but Hong Kong-based hospitality brand Artyzen’s first international outpost in Singapore has done it through a potent mix of design maximalism and emphasis on the hyperlocal Jeff Crowe, General Manager, Artyzen Singapore tells us more.

Culture Club EXTRA: Artyzen Singapore, infusing maximalist design with hyperlocal sensibilities

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According to the Cyber Security Agency of Singapore, insufficient knowledge and experience are the top barrier to the adoption of cybersecurity measures amongst organizations here. Other hurdles included lack of resources, low return-of-investment concerns, and budget constraints.

Amid the surge in phishing scams and ransomware attacks, is the confidence among Singapore organizations unwarranted?

Daniel Chu, Vice President of Systems Engineering, APJ, at ExtraHop weighs in.

According to the Cyber Security Agency of Singapore, insufficient knowledge and experience are the top barrier to the adoption of cybersecurity measures amongst organizations here. Other hurdles included lack of resources, low return-of-investment concerns, and budget constraints.
Amid the surge in phishing scams and ransomware attacks, is the confidence among Singapore organizations unwarranted?
Daniel Chu, Vice President of Systems Engineering, APJ, at ExtraHop weighs in.

Customer happiness is key to revenue growth, but are brands making them happy?

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