A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.

It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 

So, why aren’t the rest of the brands doing more?

Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more. 

A Happiness Report by Oracle has revealed that only 1 out of 5 brands have done enough to deliver happiness to the local buyers.
It found that brands that can create fresh experiences for customers and are up to their satisfaction, can achieve higher revenues. 
So, why aren’t the rest of the brands doing more?
Prime Time’s Timothy Go and Melissa Hyak speak with Jay Tuseth, Vice President, Applications, ASEAN and General Manager, Customer Experience (CX), Oracle, APAC, to find out more.

Your Way Home with Hongbin Jeong is your 4–8pm drive companion, guiding you through the day’s biggest headlines, trending conversations and the issues shaping Singapore and the world.

From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what’s happening — with clarity, context and a touch of personality.

Whether you’re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected — all the way home.

And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong is your 4&ndash;8pm drive companion, guiding you through the day&rsquo;s biggest headlines, trending conversations and the issues shaping Singapore and the world.
From news and current affairs to lifestyle insights and generational perspectives, the show helps you make sense of what&rsquo;s happening &mdash; with clarity, context and a touch of personality.
Whether you&rsquo;re catching up after a long day or tuning in on the move, Your Way Home keeps you informed, engaged and connected &mdash; all the way home.
And she closes the day with a song that says it all.

Your Way Home with Hongbin Jeong

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.

In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore&rsquo;s first and only Business and Personal Finance station. MONEY FM is a 24-hour English talk format station featuring local and international business and financial news. We provide you with financial market and currency updates and insights from analysts, economists, policy makers, industry experts and business owners.
In the lighter hours, listen to discussions on social issues and features on topics that include health, education, arts and music.

MONEY FM 89.3 is Singapore’s first and only Business and Personal Finance station.

MONEY FM 89.3

Your Way Home with Hongbin Jeong is your 4–8pm drive companion,

Customer happiness is key to revenue growth, but are brands making them happy?

Corporate burnout has become an increasingly common conversation among millennials, with more people questioning whether climbing the career ladder is worth sacrificing their wellbeing. For 36-year-old Puah Hui Ying, that question led her down a very different path.

After stepping away from a stable career in tech, she embarked on a 101-day solo cycling journey across Malaysia, Thailand, India, Laos and Vietnam in search of something that money couldn't buy. 

On The Agenda, Hongbin Jeong speaks with Puah Hui Ying about what inspired her to leave the corporate world behind, what she learnt from cycling solo across five countries, and whether adventure can offer a different perspective on burnout, purpose and success.

Corporate burnout has become an increasingly common conversation among millennials, with more people questioning whether climbing the career ladder is worth sacrificing their wellbeing. For 36-year-old Puah Hui Ying, that question led her down a very different path.
After stepping away from a stable career in tech, she embarked on a 101-day solo cycling journey across Malaysia, Thailand, India, Laos and Vietnam in search of something that money couldn't buy.&nbsp;
On The Agenda, Hongbin Jeong speaks with Puah Hui Ying about what inspired her to leave the corporate world behind, what she learnt from cycling solo across five countries, and whether adventure can offer a different perspective on burnout, purpose and success.

The Agenda: Could this be the millennial escape from corporate burnout?

Autonomous vehicles are no longer a distant concept. Instead, they're becoming part of Singapore's transport future. As the industry evolves, the Government has introduced a new support package to help taxi and private-hire drivers prepare for what's next, through training opportunities, career guidance and pathways into new roles within the autonomous vehicle ecosystem.

But as drivers weigh the opportunities against concerns over income, job flexibility and career stability, an important question remains: will these measures be enough to bring them along for the transition?

On The Big Story, Hongbin Jeong speaks to Dr Chua Yeow Hwee, Assistant Professor in Economics at the Nanyang Technological University and Honorary Secretary of the Economics Society of Singapore,to find out more.

Autonomous vehicles are no longer a distant concept. Instead, they're becoming part of Singapore's transport future. As the industry evolves, the Government has introduced a new support package to help taxi and private-hire drivers prepare for what's next, through training opportunities, career guidance and pathways into new roles within the autonomous vehicle ecosystem.
But as drivers weigh the opportunities against concerns over income, job flexibility and career stability, an important question remains: will these measures be enough to bring them along for the transition?
On The Big Story, Hongbin Jeong speaks to Dr Chua Yeow Hwee, Assistant Professor in Economics at the Nanyang Technological University and Honorary Secretary of the Economics Society of Singapore, to find out more.

The Big Story: A new support package for drivers is here. But why aren't they fully on board?

On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar dive into a tenant dispute in which a night-shift nurse had won her claim against her landlord, after they sought to restrict daytime aircon use.

While there were agreements in place to allow the use of aircon in the day, the increased electricity bills became a major concern for the landlord. But is it justifiable to cause a ruckus just because of increased costs? And so, the trio discusses what they would have done in the landlord's place and whether we truly need an air conditioner to survive in Singapore. 

On What's Trending, Hongbin Jeong, Nadiah Koh and Nazirul Asrar dive into a tenant dispute in which a night-shift nurse had won her claim against her landlord, after they sought to restrict daytime aircon use.
While there were agreements in place to allow the use of aircon in the day, the increased electricity bills became a major concern for the landlord. But is it justifiable to cause a ruckus just because of increased costs? And so, the trio discusses what they would have done in the landlord's place and whether we truly need an air conditioner to survive in Singapore.&nbsp;

Customer happiness is key to revenue growth, but are brands making them happy?

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