In a recent study by Vonage, it has been found that businesses have technology gaps that prevent them from making meaningful connections with customers. Even after two years of non-stop digital transformation among businesses, only 45 percent of consumers are “very satisfied” with the way they connect with companies.
Sunny Rao, Senior Vice President of API Global Sales, Vonage shares with us on what more companies can do to close the gaps in their digital transformation front.

The Big Story: Did Washington undermine its own ceasefire with Iran through the cargo ship seizure?
17:29

Wealth Tracker: How are Asia’s private wealth portfolios being reshaped right now?
11:10

What’s Trending: Should customers pay for ‘oil & gas surcharge’ at hawker stalls… and why do we want robots to outrun humans in marathons?
17:08