Toyota Insurance President and COO Robert Spencer shares his views on
how OEMs and insurers can partner to enhance customer experience as the
mobility ecosystem evolves.

Toyota Insurance President and COO Robert Spencer shares his views on how OEMs and insurers can partner to enhance customer experience as the mobility ecosystem evolves.

The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.

McKinsey partners and corporate executives talk about today's leadership challenges and opportunities in the Insurance industry. The series examines how leaders are adapting in the current environment and how they can push even further for innovation and bold strategies.

McKinsey on Insurance

Enhancing customer experience in an evolving mobility ecosystem

Vince Tizzio, president and CEO of AXIS Capital, shares how he has helped the company evolve while keeping customers, employees, and stakeholders in mind.

As one of the oldest industries,insurance has evolved significantly since its inception and grown to include new, niche offerings. Throughout Vince Tizzio’s long career in insurance, he has developed a deep understanding of the specialty insurance space and proved he can develop strong organizational cultures. As the president and CEO of AXIS Capital, Tizzio constantly strives to deliver premium growth for small and mid-size specialty businesses, expanding AXIS’s offerings and establishing the company as a top player in this field. In this episode of McKinsey on Insurance, Tizzio speaks to Ari Libarikian, a McKinsey senior partner and the global leader of McKinsey’s Insurance Practice. They discuss Tizzio’s leadership style, his approach to growing AXIS’s digital capabilities, and how he plans to further scale its global platform. An edited version of their conversation follows.

Vince Tizzio, president and CEO of AXIS Capital, shares how he has helped the company evolve while keeping customers, employees, and stakeholders in mind.
As one of the oldest industries, <a href="https://preview.mckinsey.com/industries/financial-services/our-insights/global-insurance-report">insurance has evolved significantly</a> since its inception and grown to include new, niche offerings. Throughout Vince Tizzio’s long career in insurance, he has developed a deep understanding of the specialty insurance space and proved he can develop strong organizational cultures. As the president and CEO of AXIS Capital, Tizzio constantly strives to deliver premium growth for small and mid-size specialty businesses, expanding AXIS’s offerings and establishing the company as a top player in this field. In this episode of McKinsey on Insurance, Tizzio speaks to Ari Libarikian, a McKinsey senior partner and the global leader of McKinsey’s Insurance Practice. They discuss Tizzio’s leadership style, his approach to growing AXIS’s digital capabilities, and how he plans to further scale its global platform. An edited version of their conversation follows.

Vince Tizzio on resilience and responsible leadership

A discussion on the future of Insurance

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

Insurance companies are at an inflection point with their generative AI use cases. Three McKinsey partners discuss the value of combining generative AI with other technologies.

Enhancing customer experience in an evolving mobility ecosystem

In 1 playlist(s)

McKinsey on Insurance

Social links

Follow podcast

Recent clips