Mark Crosweller is an expert in crisis and emergency management, with 37 years of experience leading and advising on state and federal levels. These days, Mark works as the Director of Ethical Intelligence, an ethical leadership consultancy, while he finishes a PhD on leading through loss and disasters.

In this episode, Mark explains the ethics of disaster management, and what resilience can look like in the face of adversity. Plus, he shares an insight into how to “lead with virtue”, and gives examples of the role-model world leaders who are doing just that.

 

Resources and links:
https://ethicalintelligence.com.au/

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Mark Crosweller is an expert in crisis and emergency management, with 37 years of experience leading and advising on state and federal levels. These days, Mark works as the Director of Ethical Intelligence, an ethical leadership consultancy, while he finishes a PhD on leading through loss and disasters.
In this episode, Mark explains the ethics of disaster management, and what resilience can look like in the face of adversity. Plus, he shares an insight into how to &ldquo;lead with virtue&rdquo;, and gives examples of the role-model world leaders who are doing just that.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="https://ethicalintelligence.com.au/">https://ethicalintelligence.com.au/</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

The key to leadership during a time of crisis

This is part 2 of a two-part series with Thomas ‘TJ’ Clynch of Civic Mind in Hartford, Connecticut, USA. Thomas founded Civic Mind in 2011 as the political and economic climate of the “Great Recession” created a market in demand for social impact through community organisation, creativity, and collaboration.

In this episode, Thomas dives further into the chequered story behind the redevelopment of Dillon Stadium. This includes how it has led Thomas into legal action with personnel at his local City council – twice! He then goes on to talk about public policy, before sharing his vision for how social equity and economic justice can be leveraged to build more compassionate, progressive and sustainable communities.

 

Resources and links:
www.civicmind.com
https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/
https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

This is part 2 of a two-part series with Thomas &lsquo;TJ&rsquo; Clynch of Civic Mind in Hartford, Connecticut, USA. Thomas founded Civic Mind in 2011 as the political and economic climate of the &ldquo;Great Recession&rdquo; created a market in demand for social impact through community organisation, creativity, and collaboration.
In this episode, Thomas dives further into the chequered story behind the redevelopment of Dillon Stadium. This includes how it has led Thomas into legal action with personnel at his local City council &ndash; twice! He then goes on to talk about public policy, before sharing his vision for how social equity and economic justice can be leveraged to build more compassionate, progressive and sustainable communities.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com/">www.civicmind.com</a></li>
<li aria-level="1"><a href="https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/">https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/</a></li>
<li aria-level="1"><a href="https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut">https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

How to build more compassionate, progressive and sustainable communities

This is part 1 of a two-part episode with Thomas 'TJ' Clynch, the founder of (another!) Civic Mind, from Hartford, Connecticut, USA. His blend of social entrepreneurship and public interest advocacy has made Thomas a recognised leader in community wealth building, social equity, and economic justice.

In this episode, Thomas discusses Hartford’s storied history, including its dark underbelly. He then goes on to talk about sport and how it’s organised, the difference between social enterprise and social capital, before diving into the saga of Dillion Stadium, which has led Thomas into legal action with his local city council.

 

Resources and links:
www.civicmind.com
https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/
https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

This is part 1 of a two-part episode with Thomas 'TJ' Clynch, the founder of (another!) Civic Mind, from Hartford, Connecticut, USA. His blend of social entrepreneurship and public interest advocacy has made Thomas a recognised leader in community wealth building, social equity, and economic justice.
In this episode, Thomas discusses Hartford&rsquo;s storied history, including its dark underbelly. He then goes on to talk about sport and how it&rsquo;s organised, the difference between social enterprise and social capital, before diving into the saga of Dillion Stadium, which has led Thomas into legal action with his local city council.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com/">www.civicmind.com</a></li>
<li aria-level="1"><a href="https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/">https://yankeeinstitute.org/2020/07/20/the-fitch-files-attorney-generals-office-refuses-to-investigate-dillon-stadium-deal-but-questions-remain/</a></li>
<li aria-level="1"><a href="https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut">https://www.si.com/nfl/2017/01/23/nfl-new-england-patriots-abandoned-move-hartford-connecticut</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

The important difference between social enterprise and social impact

Anne-Marie Cade is a Dispute Resolution Practitioner, an Accredited Mediator, a Divorce and Parenting Coach and a Family lawyer who is passionate about people and relationships. She wants to change the way families experience divorce and separation, and help them transition through to their new life in a calmer, kinder and more respectful way.

In this episode, we discuss how Anne-Marie works with clients to empower them to reach a peaceful, amicable separation and stay out of the Family Court, believing this approach will ensure a positive outcome for the family. We also discuss how she works with parents who want to reduce the conflict and improve their co-parenting relationship so the kids are happier, healthier, feel safe and secure.

We then move on to discussing Anne-Marie's role as a local municipal councillor; relate a story of a famous conflict resolution guru's local government experience that went bad and; land on some effective behaviours to arrive at the best outcomes.

 

Resources and links:
www.divorceright.com.au
Politico article about Gary Friedman
Also on Facebook, Instagram, Twitter and LinkedIn @thepeacefuldivorcelawyer

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Anne-Marie Cade is a Dispute Resolution Practitioner, an Accredited Mediator, a Divorce and Parenting Coach and a Family lawyer who is passionate about people and relationships. She wants to change the way families experience divorce and separation, and help them transition through to their new life in a calmer, kinder and more respectful way.
In this episode, we discuss how Anne-Marie works with clients to empower them to reach a peaceful, amicable separation and stay out of the Family Court, believing this approach will ensure a positive outcome for the family. We also discuss how she works with parents who want to reduce the conflict and improve their co-parenting relationship so the kids are happier, healthier, feel safe and secure.
We then move on to discussing Anne-Marie's role as a local municipal councillor; relate a story of a famous conflict resolution guru's local government experience that went bad and; land on some effective behaviours to arrive at the best outcomes.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="http://www.divorceright.com.au">www.divorceright.com.au</a></li>
<li aria-level="1"><a href="http://www.politico.com/news/magazine/2021/05/01/conflict-resolution-politics-amanda-ripley-excerpt-484786">Politico article about Gary Friedman</a></li>
<li aria-level="1">Also on Facebook, Instagram, Twitter and LinkedIn @thepeacefuldivorcelawyer</li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

The divorce and conflict coach, turned councillor

Martina Clark became a carer for my best friend Anoula, who died from cancer in 2015. She discovered how hard it was to find resources and services to make her friend's time more comfortable and manageable while looking after her health in the process.

Wanting to improve support systems for individuals and families who care for a person during and beyond a cancer diagnosis, Martina built the Carers Couch, alongside a team of passionate and dedicated people who understand the importance of human connections and ongoing support. Every day they strive to provide innovative, relevant support to those carers who need it most.

 

Resources and links:
Visit the Carers Couch website:
https://www.carerscouch.com/
Follow Carers Couch on:
Carers Couch on Facebook
Carers Couch on Twitter
Carers Couch on LinkedIn
Download the Carers Couch app:
Apple App Store
Google Play Store

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Martina Clark became a carer for my best friend Anoula, who died from cancer in 2015. She discovered how hard it was to find resources and services to make her friend's time more comfortable and manageable while looking after her health in the process.
Wanting to improve support systems for individuals and families who care for a person during and beyond a cancer diagnosis, Martina built the Carers Couch, alongside a team of passionate and dedicated people who understand the importance of human connections and ongoing support. Every day they strive to provide innovative, relevant support to those carers who need it most.
&nbsp;
Resources and links:
<ul>
<li aria-level="1">Visit the Carers Couch website:</li>
<ul>
<li aria-level="2"><a href="https://www.carerscouch.com/">https://www.carerscouch.com/</a></li>
</ul>
<li aria-level="1">Follow Carers Couch on:</li>
<ul>
<li aria-level="2"><a href="https://www.facebook.com/CarersCouch/">Carers Couch on Facebook</a></li>
<li aria-level="2"><a href="https://twitter.com/carerscouch">Carers Couch on Twitter</a></li>
<li aria-level="2"><a href="https://www.linkedin.com/company/carers-couch/">Carers Couch on LinkedIn</a></li>
</ul>
<li aria-level="1">Download the Carers Couch app:</li>
<ul>
<li aria-level="2"><a href="https://apps.apple.com/us/app/carers-couch/id1471339325">Apple App Store</a></li>
<li aria-level="2"><a href="https://play.google.com/store/apps/details?id=com.carersCouch.android&amp;hl=en_US">Google Play Store</a></li>
</ul>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

Who cares for the carers?

Hannah Kennedy is an experienced project manager with a demonstrated history of working in the hospital and healthcare industry. As a management specialist in the healthcare sector, Hannah needs to be skilled in relationship management, quality and business process improvement, and change management.

In today’s episode, Hannah discusses the changing trends in healthcare as the pandemic progresses, and what skills healthcare staff need to keep up with these changes. She also shares the importance of ethical communication with patients, and what has changed in community attitudes to healthcare.

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Hannah Kennedy is an experienced project manager with a demonstrated history of working in the hospital and healthcare industry. As a management specialist in the healthcare sector, Hannah needs to be skilled in relationship management, quality and business process improvement, and change management.
In today&rsquo;s episode, Hannah discusses the changing trends in healthcare as the pandemic progresses, and what skills healthcare staff need to keep up with these changes. She also shares the importance of ethical communication with patients, and what has changed in community attitudes to healthcare.
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

Empathetic healthcare in a post-COVID world

Jill Hennessy has been the Member for Altona in the Victorian Legislative Assembly since February 2010. She was Minister for Health from December 2014 to November 2018, and Attorney-General from November 2018 to December 2020 — the second female Attorney-General in Victoria’s history.

In this episode, Jill talks about respect, its place in our interactions, and the costs to us all when respect is absent. We also discuss policy ambition, the workings of parliament, and what good policy implementations look like.

 

Resources and links:
https://www.jillhennessy.com.au/
https://publishing.monash.edu/product/respect/

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Jill Hennessy has been the Member for Altona in the Victorian Legislative Assembly since February 2010. She was Minister for Health from December 2014 to November 2018, and Attorney-General from November 2018 to December 2020 &mdash; the second female Attorney-General in Victoria&rsquo;s history.
In this episode, Jill talks about respect, its place in our interactions, and the costs to us all when respect is absent. We also discuss policy ambition, the workings of parliament, and what good policy implementations look like.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="https://www.jillhennessy.com.au/">https://www.jillhennessy.com.au/</a></li>
<li aria-level="1"><a href="https://publishing.monash.edu/product/respect/">https://publishing.monash.edu/product/respect/</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

What does ‘respect’ have to do with politics?

Dr Attracta Lagan is a leading Australian business ethicist who has advised Boards and CEOs in both the corporate and not-for-profit sectors, as well as state and local governments. She's a pioneer of corporate social responsibility and sustainability in Australia.

Attracta challenges business leaders to develop positive values-led workplace cultures that balance what is good for business with what is good for society. In this episode, she discusses ethics in organisations, with a particular focus on what has been learned in the last 12 months living with COVID.

 

Resources and links:
Managing Values website
"Give it a Nudge'' — the recent paper by Dr Attracta Lagan on behavioural insights

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Dr Attracta Lagan is a leading Australian business ethicist who has advised Boards and CEOs in both the corporate and not-for-profit sectors, as well as state and local governments. She's a pioneer of corporate social responsibility and sustainability in Australia.
Attracta challenges business leaders to develop positive values-led workplace cultures that balance what is good for business with what is good for society. In this episode, she discusses ethics in organisations, with a particular focus on what has been learned in the last 12 months living with COVID.
&nbsp;
Resources and links:
<ul>
<li aria-level="1"><a href="https://values.com.au/">Managing Values website</a></li>
<li aria-level="1"><a href="https://www.charteredaccountantsanz.com/news-and-analysis/insights/research-and-insights/give-it-a-nudge-behavioural-insights-into-an-ethical-workplace">"Give it a Nudge'' &mdash; the recent paper by Dr Attracta Lagan on behavioural insights</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

We're not as ethical as we think

Melissa Harris is the Registrar of Titles in Victoria as well as the Chief Executive for Land Use Victoria (LUV), an agency within the Victorian Department of Environment, Land, Water and Planning (DELWP).

Melissa began her career as a town planner and has dedicated her career to public service, working across state and local government for over 30 years.

In this episode, Melissa shares how her agency is responsible for all aspects of land administration from property titles, valuations, and government land advice. She also discusses advances in technology, service improvements, and how a seamless response to COVID led to unexpected benefits for all Victorians.

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Melissa Harris is the Registrar of Titles in Victoria as well as the Chief Executive for Land Use Victoria (LUV), an agency within the Victorian Department of Environment, Land, Water and Planning (DELWP).
Melissa began her career as a town planner and has dedicated her career to public service, working across state and local government for over 30 years.
In this episode, Melissa shares how her agency is responsible for all aspects of land administration from property titles, valuations, and government land advice. She also discusses advances in technology, service improvements, and how a seamless response to COVID led to unexpected benefits for all Victorians.
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

The surprising mechanics of maps, land titles and valuations

Cass Bennett is a mother, wife, athlete and accountant. In July 2018, at the age of 38, she was diagnosed with a slow-growing but intrusive brain tumour.

When Cass was diagnosed, she found a raft of information and tools for patients and their families, but not an easy way to keep track of all the information to be managed throughout treatment.

So Cass teamed up with a graphic designer friend, along with some exceptional doctors, patients and carers, to create the Survivorship Diary — a resource for patients and their families to help them deal with the difficulties of treatment.

 

Links and resources:
www.survivorshipdiary.com
www.peaceofmindfoundation.org.au

 

Connect:
More information about Civic Mind
Connect with Steve Cooper on LinkedIn

Cass Bennett is a mother, wife, athlete and accountant. In July 2018, at the age of 38, she was diagnosed with a slow-growing but intrusive brain tumour.
When Cass was diagnosed, she found a raft of information and tools for patients and their families, but not an easy way to keep track of all the information to be managed throughout treatment.
So Cass teamed up with a graphic designer friend, along with some exceptional doctors, patients and carers, to create the Survivorship Diary &mdash; a resource for patients and their families to help them deal with the difficulties of treatment.
&nbsp;
Links and resources:
<ul>
<li aria-level="1"><a href="http://www.survivorshipdiary.com">www.survivorshipdiary.com</a></li>
<li aria-level="1"><a href="http://www.peaceofmindfoundation.org.au">www.peaceofmindfoundation.org.au</a></li>
</ul>
&nbsp;
Connect:
<ul>
<li aria-level="1"><a href="http://www.civicmind.com.au/">More information about Civic Mind</a></li>
<li aria-level="1"><a href="https://www.linkedin.com/in/stephen-cooper-7290b023">Connect with Steve Cooper on LinkedIn</a></li>
</ul>

Cass and the diary we hope you never need to use

Making a Difference is a podcast about people who are making change happen. People who are making a difference in their local communities, and people who are making a difference on a global scale. This show unpacks what makes them tick and the values that are driving their actions. Hosted by Steve Cooper from Civic Mind.

Making a Difference is a podcast about people who are making change happen. People who are making a difference in their local communities, and people who are making a difference on a global scale. This show unpacks what makes them tick and the values that are driving their actions. Hosted by Steve Cooper from Civic Mind.

Making a Difference is a podcast about people who are making change happen.

MAD - Making a Difference

Social links:

Follow the podcast:

22 clip(s)