If you've bought a product which turns out to be broken or somehow fails to meet a consumer guarantee, Australian consumer law allows you to ask for a repair, replacement or refund, according to the ACCC. Paul Cott Principal at Lydiard Law says it's an area of law which some businesses try to hoodwink shoppers by claiming refunds aren't provided.

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If you've bought a product which turns out to be broken or somehow fails to meet a consumer guarantee, Australian consumer law allows you to ask for a repair, replacement or refund, according to the ACCC. Paul Cott Principal at Lydiard Law says it's an area of law which some businesses try to hoodwink shoppers by claiming refunds aren't provided.
<a href="http://lawonlydiard.com.au">lawonlydiard.com.au</a>

Paul Cott, Principal of Law on Lydiard, unpacks some of the most common legal issues that affect many of us in business and in life. Topics include building contracts, insolvency and bankruptcy, business and employment, property and VCAT matters, wills and probate issues, and more. 

Paul provides a general understanding of where you might stand and the options available. It's of general advice only and may not directly reflect your own circumstances.

Lydiard Law

Can you demand a refund for a defective product?

In this special episode of Lydiard Law, we hear the story behind Paul Cott’s life and journey to a career in law. It wasn’t the most conventional route – Paul was already well established in the banking industry. He thought there was more to life than that, so he applied himself in law school as a mature-aged student, then received an offer from a law firm in Melbourne.

He followed his partner to Ballarat and soon decided to set up his own practice, Lydiard Law, and he hasn’t looked back. He loves what he does, and he encourages anybody to follow their own passion, and be grateful for the people they have around them.

Law on Lydiard 
https://www.lawonlydiard.com.au/

In this special episode of Lydiard Law, we hear the story behind Paul Cott’s life and journey to a career in law. It wasn’t the most conventional route – Paul was already well established in the banking industry. He thought there was more to life than that, so he applied himself in law school as a mature-aged student, then received an offer from a law firm in Melbourne.
He followed his partner to Ballarat and soon decided to set up his own practice, Lydiard Law, and he hasn’t looked back. He loves what he does, and he encourages anybody to follow their own passion, and be grateful for the people they have around them.
Law on Lydiard  <a href="https://www.lawonlydiard.com.au/">https://www.lawonlydiard.com.au/</a>

Paul Cott’s journey in law

If someone has misled you, what can you do about it? Well, the law is designed to protect consumers and individuals from misleading statements or conduct. But it all depends, of course, on the situation and what was said or done. Paul Cott, Principal at Law on Lydiard takes us through the finer details of the law.

Law on Lydiard
https://www.lawonlydiard.com.au/ 

If someone has misled you, what can you do about it? Well, the law is designed to protect consumers and individuals from misleading statements or conduct. But it all depends, of course, on the situation and what was said or done. Paul Cott, Principal at Law on Lydiard takes us through the finer details of the law.
Law on Lydiard <a href="https://www.lawonlydiard.com.au/">https://www.lawonlydiard.com.au/</a>&nbsp;

Misleading statements and conduct

Not only do employees deserve to be treated fairly and with respect, it’s also the law. Employees have a long list of rights and legal protections in the workplace, including how they’re paid, how they’re hired, leave entitlements, safety, termination, redundancy, and so on. Paul Cott, Principal at Law on Lydiard, explains the rights of all employees.

Law on Lydiard
https://www.lawonlydiard.com.au/

Not only do employees deserve to be treated fairly and with respect, it&rsquo;s also the law. Employees have a long list of rights and legal protections in the workplace, including how they&rsquo;re paid, how they&rsquo;re hired, leave entitlements, safety, termination, redundancy, and so on. Paul Cott, Principal at Law on Lydiard, explains the rights of all employees.
Law on Lydiard <a href="https://www.lawonlydiard.com.au/">https://www.lawonlydiard.com.au/</a>

Can you demand a refund for a defective product?

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