The leaders who make the biggest impact today don't just play the game — they reinvent it. On season 3 of Leading by Example: Executives Making an Impact, Emmy-award winning host & author Jessica Chen goes inside the minds of the most innovative leaders across healthcare, hospitality, entertainment, tech, finance and more. Through candid conversations with the people at the top, you'll learn what it really takes to become an effective leader, while gaining hands-on strategies to motivate your team and turn bold ideas into lasting impact.

The leaders who make the biggest impact today don't just play the game &mdash; they reinvent it. On season 3 of Leading by Example: Executives Making an Impact, Emmy-award winning host &amp; author Jessica Chen goes inside the minds of the most innovative leaders across healthcare, hospitality, entertainment, tech, finance and more. Through candid conversations with the people at the top, you'll learn what it really takes to become an effective leader, while gaining hands-on strategies to motivate your team and turn bold ideas into lasting impact.

Welcome to Season 3 of Leading by Example!

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What separates leaders who fold under pressure from the ones who turn a setback into the best story they'll ever tell?

This episode pulls together the most unforgettable moments from an entire season of conversations with nine remarkable leaders, distilled into a four-part playbook: leading yourself, leading your people, leading through change, and leading with purpose.

You'll hear from leaders at Mastercard, Linkedin, J.P. Morgan Chase, and more as they share hard-won lessons on resilience, trust, adapting to AI, and leading with intention.

This is a high-impact listen for executives, managers, and anyone serious about leveling up their leadership and professional growth.

What separates leaders who fold under pressure from the ones who turn a setback into the best story they'll ever tell?
This episode pulls together the most unforgettable moments from an entire season of conversations with nine remarkable leaders, distilled into a four-part playbook: leading yourself, leading your people, leading through change, and leading with purpose.
You'll hear from leaders at Mastercard, Linkedin, J.P. Morgan Chase, and more as they share hard-won lessons on resilience, trust, adapting to AI, and leading with intention.
This is a high-impact listen for executives, managers, and anyone serious about leveling up their leadership and professional growth.

The Ultimate Leadership Playbook: CEOs Share Their Top Tips for Leading by Example

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/87227567-c4b1-41df-a63d-b47a01102a07/transcript

What does it really mean to understand your own influence as a leader?

In this episode, host and Emmy Award-winning journalist Jessica Chen sits down with Ben Walter, CEO of JP Morgan Workplace Solutions and former head of Chase for Business — the arm of Chase Bank serving over seven million small businesses across the U.S.

Ben's leadership philosophy didn't start in a boardroom. It started watching his father, a rabbi who led a major congregation for decades in Houston, Texas. From those early lessons in authenticity and patience to a 30-year career spanning Continental Airlines, BlackRock, and Hiscox, Ben has developed a deeply human approach to leading at scale.

Ben and Jessica explore what he calls the "blast radius" of leadership — how an offhand remark from the boss can set an entire organization in motion — alongside his framework of confident humility, the idea that experience should make you both more decisive and more aware of how much can go wrong. They also get into why honest feedback is the greatest gift you can give someone in their career, and why waiting too long to address underperformance doesn't help anyone.

To hear more from Ben—check out The Unshakeables Podcast

What does it really mean to understand your own influence as a leader?
In this episode, host and Emmy Award-winning journalist Jessica Chen sits down with Ben Walter, CEO of JP Morgan Workplace Solutions and former head of Chase for Business &mdash; the arm of Chase Bank serving over seven million small businesses across the U.S.
Ben's leadership philosophy didn't start in a boardroom. It started watching his father, a rabbi who led a major congregation for decades in Houston, Texas. From those early lessons in authenticity and patience to a 30-year career spanning Continental Airlines, BlackRock, and Hiscox, Ben has developed a deeply human approach to leading at scale.
Ben and Jessica explore what he calls the "blast radius" of leadership &mdash; how an offhand remark from the boss can set an entire organization in motion &mdash; alongside his framework of confident humility, the idea that experience should make you both more decisive and more aware of how much can go wrong. They also get into why honest feedback is the greatest gift you can give someone in their career, and why waiting too long to address underperformance doesn't help anyone.
To hear more from Ben&mdash;check out <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.chase.com%2Fbusiness%2Fpodcast&amp;data=05%7C02%7Cmattstillo%40iheartmedia.com%7C82498826087a4218a3b508deccc370fd%7C122a527e5b714eba878d9810b495b9e3%7C0%7C0%7C639173336960670877%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=1JCmuuZj47TOdJEwVQwrVXzRRk96vRmsOlF0YI5Yy20%3D&amp;reserved=0" data-outlook-id="725f7f49-2c80-47bb-9fa9-98ce03a7d317" data-ogsc="blue">The Unshakeables Podcast</a>

Unshakeable Leadership: Building the American Dream with Ben Walter, CEO of J.P. Morgan Workplace Solutions

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In the fast-paced world of corporate communications, Meredith Seacrest Leach found it difficult to stop, slow down, and reconnect with her 'why.' Now, as the CEO and Executive Director of the Ryan Seacrest Foundation, her mission is front and center: connect children's hospitals with resources for media production, to keep kids entertained during their stay. The journey wasn't always easy, but together with her brother, legendary broadcaster Ryan Seacrest, Meredith has helped bring media studios into 14 different hospitals across the United States. Meredith shares her insights on non-profit leadership, avoiding team burnout, and how to successfully work alongside your family. 

In the fast-paced world of corporate communications, Meredith Seacrest Leach found it difficult to stop, slow down, and reconnect with her 'why.' Now, as the CEO and Executive Director of the Ryan Seacrest Foundation, her mission is front and center: connect children's hospitals with resources for media production, to keep kids entertained during their stay. The journey wasn't always easy, but together with her brother, legendary broadcaster Ryan Seacrest, Meredith has helped bring media studios into 14 different hospitals across the United States. Meredith shares her insights on non-profit leadership, avoiding team burnout, and how to successfully work alongside your family.&nbsp;

Mission-Driven: Meredith Seacrest Leach, CEO of the Ryan Seacrest Foundation 

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The future of work isn't about competing with AI — it's about doubling down on the skills technology can't replace. As CMO of LinkedIn, Jessica Jensen sits at the forefront of workplace research that explains what's really going on with the decline of entry level jobs, the rise of Gen Z entrepreneurs, and why a strong professional network matters now more than ever. In this conversation with CEO of iHeartMedia's Digital Audio Group Conal Byrne, Jessica shares her takeaways from LinkedIn's latest reports, and offers her insights on how to authentically connect with your team and lead with humanity. 

Read LinkedIn's Research Reports: 
LinkedIn Labor Market Report: Building a Future of Work That Works: https://economicgraph.linkedin.com/content/dam/me/economicgraph/en-us/PDF/linkedIn-labor-market-report-building-a-future-of-work-that-works-jan-2026.pdf?utm_source=chatgpt.com
Gen Z isn't waiting to be hired — they're building their own businesses across the country: https://www.linkedin.com/pulse/gen-z-isnt-waiting-hired-theyre-building-own-businesses-oijve/?trackingId=xiD3pVhFIxrj829PiJHiIg%3D%3D
More Founders, Higher Stakes: Inside San Francisco Bay Area’s Startup Surge: https://www.linkedin.com/pulse/more-founders-higher-stakes-inside-san-francisco-ozoze/

The future of work isn't about competing with AI &mdash; it's about doubling down on the skills technology can't replace. As CMO of LinkedIn, <a href="https://www.linkedin.com/in/jensenjessica/">Jessica Jensen</a> sits at the forefront of workplace research that explains what's really going on with the decline of entry level jobs, the rise of Gen Z entrepreneurs, and why a strong professional network matters now more than ever. In this conversation with CEO of iHeartMedia's Digital Audio Group Conal Byrne, Jessica shares her takeaways from LinkedIn's latest reports, and offers her insights on how to authentically connect with your team and lead with humanity.&nbsp; Read LinkedIn's Research Reports: <a href="https://economicgraph.linkedin.com/content/dam/me/economicgraph/en-us/PDF/linkedIn-labor-market-report-building-a-future-of-work-that-works-jan-2026.pdf?utm_source=chatgpt.com">LinkedIn Labor Market Report: Building a Future of Work That Works: https://economicgraph.linkedin.com/content/dam/me/economicgraph/en-us/PDF/linkedIn-labor-market-report-building-a-future-of-work-that-works-jan-2026.pdf?utm_source=chatgpt.com</a> <a href="https://www.linkedin.com/pulse/gen-z-isnt-waiting-hired-theyre-building-own-businesses-oijve/?trackingId=xiD3pVhFIxrj829PiJHiIg%3D%3D">Gen Z isn't waiting to be hired &mdash; they're building their own businesses across the country</a>: https://www.linkedin.com/pulse/gen-z-isnt-waiting-hired-theyre-building-own-businesses-oijve/?trackingId=xiD3pVhFIxrj829PiJHiIg%3D%3D <a href="https://www.linkedin.com/pulse/more-founders-higher-stakes-inside-san-francisco-ozoze/">More Founders, Higher Stakes: Inside San Francisco Bay Area&rsquo;s Startup Surge</a>: https://www.linkedin.com/pulse/more-founders-higher-stakes-inside-san-francisco-ozoze/

Leading with Humanity: Jessica Jensen, Chief Marketing Officer, LinkedIn 

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When Raj Seshadri moved from science to the C-suite, she realized the two weren’t really that different. Leadership requires problem solving — and the scientific method she practiced as a physicist now shapes how she drives innovation as Chief Commercial Payments Officer at Mastercard. Raj shares practical leadership strategies for building high-performing teams, making confident decisions in times of uncertainty, and fostering a culture of inclusion and decency in the workplace. If you’re looking to lead with clarity by thinking like a scientist, this is your blueprint.

When Raj Seshadri moved from science to the C-suite, she realized the two weren&rsquo;t really that different. Leadership requires problem solving &mdash; and the scientific method she practiced as a physicist now shapes how she drives innovation as Chief Commercial Payments Officer at Mastercard. Raj shares practical leadership strategies for building high-performing teams, making confident decisions in times of uncertainty, and fostering a culture of inclusion and decency in the workplace. If you&rsquo;re looking to lead with clarity by thinking like a scientist, this is your blueprint.

The Science of Leadership: Raj Seshadri, Chief Commercial Payments Officer, Mastercard

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Since she was a teenager, Shellye Archambeau knew she wanted to be a CEO. And with unapologetic ambition—she got there—becoming the leader of MetricStream, a software company focusing on government risk and compliance. 

But her path to power wasn't easy — there was loss, uncertainty and even a global recession that tried to stop Shellye in her tracks, but she was always one step ahead. Shellye shares her advice for guiding your team through a major setback, reclaiming your power as a leader, and inspiring others along the way. 

Book: Unapologetically Ambitious 
Shellye's Nonprofit: Ignite Ambition 

Since she was a teenager, Shellye Archambeau knew she wanted to be a CEO. And with unapologetic ambition&mdash;she got there&mdash;becoming the leader of MetricStream, a software company focusing on government risk and compliance.&nbsp;
But her path to power wasn't easy &mdash; there was loss, uncertainty and even a global recession that tried to stop Shellye in her tracks, but she was always one step ahead. Shellye shares her advice for guiding your team through a major setback, reclaiming your power as a leader, and inspiring others along the way.&nbsp;
Book: <a href="https://a.co/d/0hs2PwCe">Unapologetically Ambitious</a>&nbsp; Shellye's Nonprofit: <a href="https://shellye.com/ignite-ambition/">Ignite Ambition</a>&nbsp;

Unapologetically Ambitious: Shellye Archambeau, Former CEO, MetricStream

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Health-Ade Kombucha went from a stall at the Farmer's Market to a multi-million dollar company over the course of just five years — which pushed co-founder Vanessa Dew to re-examine her leadership style in order to adapt. In this episode, Vanessa is revealing what she learned, and why vulnerability in leadership is key for scaling a business. You'll also hear her tips for overcoming imposter syndrome, trusting your instincts, and setting boundaries at work in order to become a more effective, well-rounded leader in business and life. 

Health-Ade Kombucha went from a stall at the Farmer's Market to a multi-million dollar company over the course of just five years &mdash; which pushed co-founder Vanessa Dew to re-examine her leadership style in order to adapt. In this episode, Vanessa is revealing what she learned, and why vulnerability in leadership is key for scaling a business. You'll also hear her tips for overcoming imposter syndrome, trusting your instincts, and setting boundaries at work in order to become a more effective, well-rounded leader in business and life.&nbsp;

Going With Your Gut: Vanessa Dew, Co-founder of Health-ade Kombucha 

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After helping scale Dell from $100 million to a multi-billion-dollar powerhouse alongside Michael Dell, Joel Kocher thought he had leadership figured out — until success forced him to relearn humility. Now the founder and CEO of Humann, Kocher reveals why adaptability is make-or-break in leadership, especially when transitioning fields. He also shares why he left an early retirement to build a company rooted in purpose, not hype — and how walking your talk 100% of the time is the only way to truly lead by example. 

After helping scale Dell from $100 million to a multi-billion-dollar powerhouse alongside Michael Dell, Joel Kocher thought he had leadership figured out &mdash; until success forced him to relearn humility. Now the founder and CEO of <a href="https://humann.com/">Humann</a>, Kocher reveals why adaptability is make-or-break in leadership, especially when transitioning fields. He also shares why he left an early retirement to build a company rooted in purpose, not hype &mdash; and how walking your talk 100% of the time is the only way to truly lead by example.&nbsp;

Adaptability Is Your Edge: Joel Kocher, CEO of Humann

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For Taskrabbit CEO Ania Smith, a professional gap year was exactly what she needed to rediscover purpose-driven leadership. She was feeling stuck in the Silicon Valley grind, losing sight of her "why." So she and her family packed up all their things and moved to Argentina — somewhere they'd never been before — to focus on anything but work. Upon her return, Ania was confident that this was the right path, which empowered her to scale as a leader. Today, she heads up Taskrabbit, an online platform hosting 60,000 "taskers" worldwide to help folks with household projects big and small. In this episode, Ania shares her advice for navigating uncertainty, architecting your reset, and cultivating a purpose-driven leadership style. 

For Taskrabbit CEO Ania Smith, a professional gap year was exactly what she needed to rediscover purpose-driven leadership. She was feeling stuck in the Silicon Valley grind, losing sight of her "why." So she and her family packed up all their things and moved to Argentina &mdash; somewhere they'd never been before &mdash; to focus on anything but work. Upon her return, Ania was confident that this was the right path, which empowered her to scale as a leader. Today, she heads up Taskrabbit, an online platform hosting 60,000 "taskers" worldwide to help folks with household projects big and small. In this episode, Ania shares her advice for navigating uncertainty, architecting your reset, and cultivating a purpose-driven leadership style.&nbsp;

A Gap Year With Purpose: Ania Smith, CEO of Taskrabbit  

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What separates good leaders from transformational ones? Leading By Example: Executives Making An Impact takes you inside the minds of leaders who are reshaping how we work. Emmy Award-winning host Jessica Chen—bestselling author of Smart, Not Loud and founder of Soulcast Media—uncovers the real stories behind executive leadership.

Forget the polished success narratives. These conversations reveal the formative experiences, difficult decisions, and personal reckonings that actually shape how leaders guide their organizations. From Fortune 500 executives to unique C-suite officers, guests share the moments that tested their values and defined their leadership principles—the setbacks that became breakthroughs, the unconventional paths that led to innovation, and the lived experiences that inform how they cultivate impact. Whether you’re managing a team or leading your own path, this season will inspire you to lead with confidence, authenticity, and purpose.

What separates good leaders from transformational ones? Leading By Example: Executives Making An Impact takes you inside the minds of leaders who are reshaping how we work. Emmy Award-winning host Jessica Chen&mdash;bestselling author of Smart, Not Loud and founder of Soulcast Media&mdash;uncovers the real stories behind executive leadership.
Forget the polished success narratives. These conversations reveal the formative experiences, difficult decisions, and personal reckonings that actually shape how leaders guide their organizations. From Fortune 500 executives to unique C-suite officers, guests share the moments that tested their values and defined their leadership principles&mdash;the setbacks that became breakthroughs, the unconventional paths that led to innovation, and the lived experiences that inform how they cultivate impact. Whether you&rsquo;re managing a team or leading your own path, this season will inspire you to lead with confidence, authenticity, and purpose.

Leading By Example: Executives Making An Impact

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