In this highlight episode, Stacey revisits one of the most downloaded topics from How to Run a Successful Business and Still Have a Life: business values. Stacey explains why clearly defined values are one of the most powerful ways to stand out in a crowded market, attract aligned customers, and build a team that truly reflects what your business stands for. She shares practical advice on choosing meaningful value words, why fewer is better, and how to turn values from aspirational statements into lived, everyday actions. This episode is a powerful reminder that your values are not just words on a wall, but decision-making tools that guide your business as it grows and evolves.

In this highlight episode, Stacey revisits one of the most downloaded topics from How to Run a Successful Business and Still Have a Life: business values. Stacey explains why clearly defined values are one of the most powerful ways to stand out in a crowded market, attract aligned customers, and build a team that truly reflects what your business stands for. She shares practical advice on choosing meaningful value words, why fewer is better, and how to turn values from aspirational statements into lived, everyday actions. This episode is a powerful reminder that your values are not just words on a wall, but decision-making tools that guide your business as it grows and evolves.

Welcome to "How to Run a Successful Business (and Still Have a Life)". I'm your host, Stacey Morgan.

I'm a business coach, mum of three, and multi-award-winning entrepreneur who’s passionate about helping you create a business that works for you—not the other way around.

On this podcast, I share practical advice, relatable stories, and strategies to help you juggle the demands of entrepreneurship without losing sight of the life you want to live. Because building a thriving business and enjoying a fulfilling life? It’s absolutely possible... and I’m here to show you how.

Welcome to "How to Run a Successful Business (and Still Have a Life)". I'm your host, Stacey Morgan.
I'm a business coach, mum of three, and multi-award-winning entrepreneur who&rsquo;s passionate about helping you create a business that works for you&mdash;not the other way around.
On this&nbsp;podcast, I share practical advice, relatable stories, and strategies to help you juggle the demands of entrepreneurship without losing sight of the life you want to live. Because building a thriving business and enjoying a fulfilling life? It&rsquo;s absolutely possible... and I&rsquo;m here to show you how.

Join mum of 3 and owner of 3 successful business, Stacey Morgan as she shares her learnings about Motherhood, Marriage and Making it in Business.

How to Run a Successful Business (and still have a life!)

Are You Clear on Your Business Values?

Customer retention doesn’t require grand gestures or complicated systems — it’s built through small, intentional actions done consistently. In this highlight episode, Stacey dives into simple but powerful ways to make customers feel valued, heard and excited to return. From confidently asking for feedback (even when things go wrong), to creating moments of surprise and delight outside the four walls of your business, Stacey shares practical strategies that strengthen loyalty and reduce the pressure of constant customer acquisition. This episode also explores how to spot “flight risks” early and proactively reconnect before customers quietly disappear. If you want more repeat customers, stronger relationships and a business that feels easier to run, this episode is packed with ideas you can implement straight away.

Customer retention doesn&rsquo;t require grand gestures or complicated systems &mdash; it&rsquo;s built through small, intentional actions done consistently. In this highlight episode, Stacey dives into simple but powerful ways to make customers feel valued, heard and excited to return. From confidently asking for feedback (even when things go wrong), to creating moments of surprise and delight outside the four walls of your business, Stacey shares practical strategies that strengthen loyalty and reduce the pressure of constant customer acquisition. This episode also explores how to spot &ldquo;flight risks&rdquo; early and proactively reconnect before customers quietly disappear. If you want more repeat customers, stronger relationships and a business that feels easier to run, this episode is packed with ideas you can implement straight away.

Little Things, Big Loyalty: How to Keep Customers Coming Back - Part 3

In part two of the customer retention series, Stacey dives into one of the most powerful — and often overlooked — ways to keep customers coming back: building genuine relationships. From remembering names to creating simple systems that help customers feel seen, heard and valued, this episode explores why retention is far more effective than constantly chasing new customers. Stacey shares practical examples from her own business, explains how small personal touches can dramatically increase loyalty, and challenges business owners to embed relationship-building into their daily processes. If you want stronger customer connections, better retention and more sustainable revenue, this episode delivers simple strategies you can start using immediately.

In part two of the customer retention series, Stacey dives into one of the most powerful &mdash; and often overlooked &mdash; ways to keep customers coming back: building genuine relationships. From remembering names to creating simple systems that help customers feel seen, heard and valued, this episode explores why retention is far more effective than constantly chasing new customers. Stacey shares practical examples from her own business, explains how small personal touches can dramatically increase loyalty, and challenges business owners to embed relationship-building into their daily processes. If you want stronger customer connections, better retention and more sustainable revenue, this episode delivers simple strategies you can start using immediately.

Little Things, Big Loyalty: How to Keep Customers Coming Back - Part 2

In this episode of How to Run a Successful Business and Still Have a Life, Stacey Morgan dives deep into customer retention and why it’s a game-changer for your business. She shares practical strategies to keep your customers coming back, from mapping the customer journey, creating milestones, and ensuring consistent touchpoints, to surprising and delighting your clients. Stacey explains how understanding your customer’s needs, communicating your vision, mission, and values, and making them feel part of your community turns first-time buyers into loyal, lifelong customers. This episode is packed with actionable insights for small business owners who want to focus on retention, build meaningful relationships, and reduce the cost of constantly acquiring new customers.

 

In this episode of How to Run a Successful Business and Still Have a Life, Stacey Morgan dives deep into customer retention and why it&rsquo;s a game-changer for your business. She shares practical strategies to keep your customers coming back, from mapping the customer journey, creating milestones, and ensuring consistent touchpoints, to surprising and delighting your clients. Stacey explains how understanding your customer&rsquo;s needs, communicating your vision, mission, and values, and making them feel part of your community turns first-time buyers into loyal, lifelong customers. This episode is packed with actionable insights for small business owners who want to focus on retention, build meaningful relationships, and reduce the cost of constantly acquiring new customers.
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In this episode of How to Run a Successful Business and Still Have a Life, Stacey Morgan dives deep into customer retention and why it’s a game-changer for your business. She shares practical strategies to keep your customers coming back, from mapping the customer journey, creating milestones, and ensuring consistent touchpoints, to surprising and delighting your clients. Stacey explains how understanding your customer’s needs, communicating your vision, mission, and values, and making them feel part of your community turns first-time buyers into loyal, lifelong customers. This episode is packed with actionable insights for small business owners who want to focus on retention, build meaningful relationships, and reduce the cost of constantly acquiring new customers.

Are You Clear on Your Business Values?

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How to Run a Successful Business (and still have a life!)

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