“Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes." That was said by Amy Edmonson, Organisational Behavioural scientist at Harvard. 

You’ll hear Amy quoted a lot in this fascinating episode and find out why psychological safety is so important in the workplace – especially one as complex as the NHS.

Lynn Marsland’s guest today is Pete Ledwith, Quality Improvement Programme Lead with AQuA and an expert in psychological safety.

You can find out more about a range of resources that AQuA offer here: aqua.nhs.uk

 

&ldquo;Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes." That was said by Amy Edmonson, Organisational Behavioural scientist at Harvard.&nbsp;
You&rsquo;ll hear Amy quoted a lot in this fascinating episode and find out why psychological safety is so important in the workplace &ndash; especially one as complex as the NHS.
Lynn Marsland&rsquo;s guest today is Pete Ledwith, Quality Improvement Programme Lead with AQuA and an expert in psychological safety.
You can find out more about a range of resources that AQuA offer here: <a href="https://aqua.nhs.uk/">aqua.nhs.uk</a><a href="https://aqua.nhs.uk/"></a>
&nbsp;

This exciting new podcast is a companion to the Primary Care Excellence programme, created by the Greater Manchester Primary Care Provider Board.

Whatever your role within Primary Care in Greater Manchester, we hope you’ll find some valuable nuggets of advice in this series.

Your health and wellbeing is really important to us so we’ve invited leading experts and organisations to share their wisdom to help you work and therefore live in a happier and healthier way. 

And we want your input and ideas too. If there’s a topic you think we should be discussing, email  primarycare.excellence@nhs.net

You can find out more about the programme here: https://primarycareexcellence.org.uk

This exciting new podcast is a companion to the Primary Care Excellence programme, created by the Greater Manchester Primary Care Provider Board.
Whatever your role within Primary Care in Greater Manchester, we hope you&rsquo;ll find some valuable nuggets of advice in this series.
Your health and wellbeing is really important to us so we&rsquo;ve invited leading experts and organisations to share their wisdom to help you work and therefore live in a happier and healthier way.&nbsp;
And we want your input and ideas too. If there&rsquo;s a topic you think we should be discussing, email &nbsp;<a href="mailto:primarycare.excellence@nhs.net">primarycare.excellence@nhs.net</a>
You can find out more about the programme here: <a href="https://primarycareexcellence.org.uk">https://primarycareexcellence.org.uk</a>

Health and Wellbeing Podcast

Psychological safety within the NHS

An operations officer and a practice team leader talk about the value of having a robust management structure in place in general practice. Debbie Beels oversees three medical practices in Manchester, and her colleague Stacey Simpson supports her at practice level.

Altogether their organisation serves around 25 thousand patients, but they’ve developed a management structure – and a way of working together - to help keep everything running smoothly, through good times and bad. For the many practice managers who work in isolation in Primary Care, Debbie and Stacey give some tips on staying connected and sharing ideas.

An operations officer and a practice team leader talk about the value of having a robust management structure in place in general practice. Debbie Beels oversees three medical practices in Manchester, and her colleague Stacey Simpson supports her at practice level.
Altogether their organisation serves around 25 thousand patients, but they’ve developed a management structure – and a way of working together - to help keep everything running smoothly, through good times and bad. For the many practice managers who work in isolation in Primary Care, Debbie and Stacey give some tips on staying connected and sharing ideas.

Strength in Numbers: Managers Working Together in Primary Care

In this episode we focus on the relatively new provision of Chaplaincy within General Practice, and hear how the Chaplains’ ability to listen to an individual’s physical, emotional, social and spiritual needs can complement - and even enhance - the provision of medical care alone.

Chaplains Jean Hurlston and Jonathan Gallagher are joined by the PCN Lead Nurse for Stalybridge – Reanne White – to talk about the difference a Chaplain can make, not just for patients, but also for the NHS workforce.

In this episode we focus on the relatively new provision of Chaplaincy within General Practice, and hear how the Chaplains’ ability to listen to an individual’s physical, emotional, social and spiritual needs can complement - and even enhance - the provision of medical care alone.
Chaplains Jean Hurlston and Jonathan Gallagher are joined by the PCN Lead Nurse for Stalybridge – Reanne White – to talk about the difference a Chaplain can make, not just for patients, but also for the NHS workforce.

How Chaplains are Helping to Reduce the Burden in General Practice

Even before the Covid 19 pandemic started, the pressure on primary care services was already high; contributing to increased levels of sickness absence and sadly, even causing some people to leave the service. That pressure increased during the pandemic, when primary care staff kept working to support the general population, and even now, post-pandemic, the demand on our NHS workers continues to increase.

But – as this episode explores – Manchester’s primary care staff who are experiencing high levels of stress and fatigue can now find support through the organisation’s Health and Wellbeing programme. Dominic Anderson - manager for the Health and Wellbeing Programme in Greater Manchester Primary Care – explains what is available, and highlights the positive impact of encouraging ourselves and our teams to focus on keeping mentally and physically well.

Even before the Covid 19 pandemic started, the pressure on primary care services was already high; contributing to increased levels of sickness absence and sadly, even causing some people to leave the service. That pressure increased during the pandemic, when primary care staff kept working to support the general population, and even now, post-pandemic, the demand on our NHS workers continues to increase.
But – as this episode explores – Manchester’s primary care staff who are experiencing high levels of stress and fatigue can now find support through the organisation’s Health and Wellbeing programme. Dominic Anderson - manager for the Health and Wellbeing Programme in Greater Manchester Primary Care – explains what is available, and highlights the positive impact of encouraging ourselves and our teams to focus on keeping mentally and physically well.

Psychological safety within the NHS

In 1 playlist(s)

Health and Wellbeing Podcast

Social links

Follow podcast

Recent clips