Strength in Numbers: Managers Working Together in Primary Care

An operations officer and a practice team leader talk about the value of having a robust management structure in place in general practice. Debbie Beels oversees three medical practices in Manchester, and her colleague Stacey Simpson supports her at practice level. Altogether their organisation se…

How Chaplains are Helping to Reduce the Burden in General Practice

In this episode we focus on the relatively new provision of Chaplaincy within General Practice, and hear how the Chaplains’ ability to listen to an individual’s physical, emotional, social and spiritual needs can complement - and even enhance - the provision of medical care alone. Chaplains Jean H…

The Greater Manchester Primary Care Health and Wellbeing Programme

Even before the Covid 19 pandemic started, the pressure on primary care services was already high; contributing to increased levels of sickness absence and sadly, even causing some people to leave the service. That pressure increased during the pandemic, when primary care staff kept working to supp…

Social Prescribing Link Workers For Children and Young People

Continuing on the theme of social prescribing link workers, this episode focuses on those who specifically help children and young people to access health and wellbeing services in their community; a key area of need given the increasing issues relating to the mental wellbeing of our younger people…

The Role of the Social Prescribing Link Worker

In this episode we highlight the vital work of our social prescribing link workers, who are trained to identify and support all those non-medical reasons why a person might be experiencing a dip in their general health and wellbeing. Nicola Spiby-Roberts – the Social Prescribing Operations Manager…

Encouraging Leaders to Invest More Time in Their Workforce

In this episode we’re joined again by Rusty Carroll – NHS leader, clinician and PTSD survivor – to explore the role a leader plays in ensuring the wellbeing of teams and individuals at work. And as Rusty explains, a little extra attention can go a very long way.

Understanding Trauma - Part Two

The highly experienced psychotherapist Norma Howes continues to help us understand trauma, and its impact on the body and mind. How does trauma affect our ability to communicate; and what can frontline services do to recognise symptomatic behaviours and help both themselves and our patients after e…

An Introduction to Understanding Trauma

It can be so hard working on our frontline services, where many of our patients – and indeed our staff – are either trying to deal with or have experienced trauma. Maybe you are trying to cope with this personally too. In today’s episode, the first of 2 on this broad subject, we talk to Norma Howes…

Championing Health and Wellbeing across Dentistry

Over the past few years the signs of deterioration in the health and mental wellbeing of frontline dentistry staff have increased. This episode outlines some of the work that has been undertaken through a programme to develop a network of Health and Wellbeing Champions; not only supporting our sta…

Understanding resilience in General Practice

What does resilience mean to you? It’s a term often used in the healthcare sector, especially in the last few years as we’ve dealt with the pandemic. Lynn Marsland’s guest for this episode is Lucy Martin, a GP in the West Midlands who has carried out research into resilience – specifically in Gen…