Join Fred Champlain and Andy Jordan as they break down how technical debt affects your business, and what to look for in remediation.

Business initiatives already walk a tenuous line in ensuring on-time delivery to meet strategic objectives. It's important to maintain the flow of value for customers, and remain flexible for decisions as determined by the market. 

Listen now to get the inside scoop on technical debt strategies from the experts.

Join Fred Champlain and Andy Jordan as they break down how technical debt affects your business, and what to look for in remediation.
Business initiatives already walk a tenuous line in ensuring on-time delivery to meet strategic objectives. It's important to maintain the flow of value for customers, and remain flexible for decisions as determined by the market. 
Listen now to get the inside scoop on technical debt strategies from the experts.

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption. 

Welcome to the Enterprise Agility Podcast. Join Jim Tisch and Andy Jordan as they this host this podcast series. Enterprise agility is your ability to rapidly sense and respond to change and enable digital transformation and manage disruption.

Enterprise Agility ServiceNow SPM Podcast

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

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Creating and maintaining an organization designed to succeed in today’s ever changing world.

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In this podcast series, you&rsquo;ll hear from IT experts, leading change agents, and rockstars that create a daily impact on their organizations and customers.
Creating and maintaining an organization designed to succeed in today&rsquo;s ever changing world.
Subscribe to other ServiceNow podcasts
<ul>
<li><a href="https://omny.fm/shows/servicenow-cloudcast/playlists">ServiceNow Community Podcasts</a></li>
<li><a href="https://community.servicenow.com/community?id=community_forum&amp;sys_id=7d291a2ddbd897c068c1fb651f9619da">Join us on the SPM community</a>!</li>
</ul>
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Enterprise Agility ServiceNow SPM

Removing technical debt roadblocks

In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fundamentals while experimenting with AI and adopting hypothesis-driven strategies is key to staying competitive, allowing AI to handle routine tasks so humans can focus on creativity and innovation. Listen now to learn more.

In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fundamentals while experimenting with AI and adopting hypothesis-driven strategies is key to staying competitive, allowing AI to handle routine tasks so humans can focus on creativity and innovation. Listen now to learn more.

Embracing AI for Business Agility and Customer-Centric Innovation

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization.

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization.

Unlocking AI’s Potential for Enterprises and Responsible Growth

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation.

Removing technical debt roadblocks

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Enterprise Agility ServiceNow SPM

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