A single interview question could cost your business thousands… and most employers don’t even realise they’re asking it.

In this week’s episode of The Engaging Marketeer, HR expert Joanne Moss explains why small, everyday mistakes in hiring and people management can lead to five-figure consequences. She talks about how one inappropriate question can trigger a discrimination claim, and why “I didn’t know” is never a defence when things go wrong.

Jo also breaks down the hidden HR risks most business owners overlook, and explains the steps every employer can take to protect themselves and create a safer, fairer workplace without drowning in paperwork. If you hire people, plan to hire people or simply want to avoid expensive HR mistakes, this episode is essential viewing. 

Read more about Joanne

Joanne Moss is the Founder and Managing Director of Moss HR, an independent HR consultancy based in Suffolk. She is a Chartered member of the CIPD with more than twenty years of experience in HR and people management across sectors including motor retail, warehousing and distribution, hospitality and not-for-profit. That broad background shaped her reputation for offering clear, practical and commercially minded HR advice that helps small and medium-sized businesses stay compliant while still treating people well.

Through Moss HR, Joanne supports organisations with outsourced HR retainers, project-based HR work and straightforward advice on recruitment, employee relations, contracts and policies. She is also the creator of the popular Simple Steps toolkit for business owners taking on their first employee, combining legally sound documents with clear guidance that helps employers understand their responsibilities with confidence. Joanne is an active member of the BNI business community and is known for her contributions, referrals and leadership within her chapter. She also speaks regularly for local business groups on topics such as workplace wellbeing, mental health and people management.

You can connect with Joanne here:

Website: https://mosshr.com/

LinkedIn: https://www.linkedin.com/in/joanne-moss-52719514/

Facebook: https://www.facebook.com/MossHRLtd/

X: https://x.com/mosshrltd?lang=en

About your host:

Darren has worked within digital marketing since the last century, and was the first in-house web designer for video games retailer GAME in the UK, known as Electronics Boutique in the States. After co-founding his own agency, Engage Web, in 2009, Darren has worked with clients around the world, including Australia, Canada and the USA.

iTunes: https://podcasts.apple.com/gb/podcast/engaging-marketeer/id1612454837

LinkedIn: https://www.linkedin.com/in/darrenjamieson/

Engaging Marketeer: https://engagingmarketeer.com

Engage Web: https://www.engageweb.co.uk