Doug Shannon is an esteemed IT automation professional with over 20 years of experience in advanced technology roles. In this episode, KJ and Doug explore the evolving culture in businesses, the impact of multi-generational workforces, and the critical need for integrating new technologies effectively while maintaining a human touch. Doug also shares practical advice on fostering collaboration and planning for organizational changes in a rapidly evolving AI landscape.

Key Takeaways:

08:29 The Changing Culture in Business

15:02 Planning for Attrition and Automation

21:59 Generational Differences in Data Sharing

23:12 The Future of AI and Human Integration

27:11 The Concept of Explainable AI

29:55 The Importance of Being a Jack of All Trades

Quote of the Show (27:00):

“You should be enabling, empowering, and emboldening your employees because they're your first customers.” – Doug Shannon

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Ways to connect with Doug Shannon:

LinkedIn: https://www.linkedin.com/in/doug-shannon/

Company Website: https://www.theiathinktank.com/

Company LinkedIn: https://www.linkedin.com/company/solutionsreview-com/   

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