Managing essential city services requires smooth operations behind the scenes and open lines of communication with the community. In this episode of the KUMA Coffee Hour, host Dan Thesman sits down with Brittney Mahan and Laura Gauthier from the City of Pendleton Finance Department to discuss how local government keeps the city moving and connected. Mahan shares an inside look at the high-volume process of managing nearly 5,800 monthly utility accounts, highlighting customer-friendly payment solutions, leak detection efforts, and available financial assistance programs for residents in need. Meanwhile, Gauthier details Pendleton's versatile local transit options — including the free Let’er Bus, specialized summer Parks and Rec transportation for youth, Dial-A-Ride, and free Care Rides to medical appointments — demonstrating how the city works to deliver accessible, stress-free transportation for both residents and visitors alike.