Restaurant chains are revamping loyalty programs this year because they aren’t working, Thanx CEO and Founder Zach Goldstein tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Goldstein sits down with BI’s senior restaurant and foodservice analyst Michael Halen to explain what loyalty programs must accomplish to successfully drive traffic. He also comments on AI, dynamic pricing and the cycles of all-in-one tech. 

Restaurant chains are revamping loyalty programs this year because they aren’t working, Thanx CEO and Founder Zach Goldstein tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Goldstein sits down with BI’s senior restaurant and foodservice analyst Michael Halen to explain what loyalty programs must accomplish to successfully drive traffic. He also comments on AI, dynamic pricing and the cycles of all-in-one tech.

“Choppin’ It Up” by Bloomberg Intelligence features conversations with analysts, executives and entrepreneurs that are shaping the future of the restaurant industry. Topics include human capital, ghost kitchens, menu pricing, the FAST Act and everything in between. The podcast is hosted by Senior Restaurant and Foodservice Analyst Michael Halen.

“Choppin’ It Up” by Bloomberg Intelligence features conversations with analysts, executives and entrepreneurs that are shaping the future of the restaurant industry. Topics include human capital, ghost kitchens, menu pricing, the FAST Act and everything in between. The podcast is hosted by Senior Restaurant and Foodservice Analyst Michael Halen.

Choppin’ It Up by Bloomberg Intelligence

Restaurant Loyalty Programs Need an Upgrade

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/97282cfe-af62-4e1a-82c4-b12d015739a1/transcript

This is a really exciting time to be in HR as we figure out how to re-skill employees so they can use new tools and fit into new roles, Hershey Chief Human Resources Officer Natalie Rothman tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Rothman sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss how the company’s HR department is using AI to re-train employees, shorten the hiring process, help with scheduling and even interview candidates. She also comments on Hershey’s fun culture, attracting talent, employee engagement and the qualities of the company’s best leaders.

This is a really exciting time to be in HR as we figure out how to re-skill employees so they can use new tools and fit into new roles, Hershey Chief Human Resources Officer Natalie Rothman tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Rothman sits down with BI&rsquo;s senior restaurant and foodservice analyst Michael Halen to discuss how the company&rsquo;s HR department is using AI to re-train employees, shorten the hiring process, help with scheduling and even interview candidates. She also comments on Hershey&rsquo;s fun culture, attracting talent, employee engagement and the qualities of the company&rsquo;s best leaders.

Hershey’s Rothman on Re-Skilling the Workforce

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/f56a07da-1c75-4daf-ae6e-b4ac00fd3242/transcript

Europe is a complex market, so the cookie-cutter approach to international expansion doesn’t work, Vaibhav Juneja, a principal at McWin Capital Partners, tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Juneja sits down with BI’s senior restaurant and foodservice analyst, Michael Halen, to discuss how McWin analyzes potential investments and the do’s and don’ts of expanding a restaurant brand into new markets. He also comments on Subway’s prospects outside the US, the M&A market in Europe, and why Spain, Poland and Central Europe are more attractive target markets than Germany and France.

Europe is a complex market, so the cookie-cutter approach to international expansion doesn&rsquo;t work, Vaibhav Juneja, a principal at McWin Capital Partners, tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Juneja sits down with BI&rsquo;s senior restaurant and foodservice analyst, Michael Halen, to discuss how McWin analyzes potential investments and the do&rsquo;s and don&rsquo;ts of expanding a restaurant brand into new markets. He also comments on Subway&rsquo;s prospects outside the US, the M&amp;A market in Europe, and why Spain, Poland and Central Europe are more attractive target markets than Germany and France.

McWin Capital Partners on Investing in Europe

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/9de9bfe0-540d-4e3a-bb5b-b49c00c78e2b/transcript

TGI Friday’s is eliminating busy work from their general manager’s plates, allowing them to focus on the team members, Sugarloaf Holdings Founder and CEO Ray Blanchette tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Blanchette sits down with BI’s senior restaurant and foodservice analyst Michael Halen to discuss TGI Friday’s focus on four-wall execution, hospitality and food quality to boost US same-store sales. Blanchette also comments on value, international store development, Middle East sales and the impact of gasoline prices on restaurant spending.

TGI Friday&rsquo;s is eliminating busy work from their general manager&rsquo;s plates, allowing them to focus on the team members, Sugarloaf Holdings Founder and CEO Ray Blanchette tells Bloomberg Intelligence. In this episode of the Choppin&rsquo; It Up podcast, Blanchette sits down with BI&rsquo;s senior restaurant and foodservice analyst Michael Halen to discuss TGI Friday&rsquo;s focus on four-wall execution, hospitality and food quality to boost US same-store sales. Blanchette also comments on value, international store development, Middle East sales and the impact of gasoline prices on restaurant spending.

TGI Friday CEO’s Plans for Top-Line Growth

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/63c883bf-d85b-4a4b-8235-b48900e27bf1/transcript

Restaurant Loyalty Programs Need an Upgrade

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