In this “Ask Jon Anything” episode of Chiropractical, host Jon Kec answers listener questions ranging from his lack of a preshow ritual to barriers keeping patients from trying chiropractic, emphasizing public education and consistent expectations across clinics.

It’s an episode that balances practice survival with the human side of being a DC. Jon walks through the vital business safeguards that usually get overlooked—like locking down digital EHRs with expert IT, securing the right cyber and disability insurance, and building bulletproof documentation habits. He also shares ways to elevate that very first new-patient encounter using visual aids, while pushing for the stronger business education chiropractic schools desperately need.

What you'll learn:

• Better business safeguards: How to protect your digital EHRs, choose the right insurance coverages beyond malpractice, and master a stress-free documentation routine.
• Ideas for career longevity: Actionable ways to prevent burnout, why business education is vital for new grads, and how to leverage AI to offload daily tasks and win back your time.
• Improved patient connection: How to elevate that critical first new-patient encounter using visual aids to clearly align expectations right from day one.

From leveraging AI to offload daily tasks to reminding new grads that they are ready for this, the focus remains entirely on provider happiness, making the case that a thriving profession starts with the well-being of the doctors themselves.

00:51 - Why Patients Hesitate

02:03 - Keeping Care Plans On Track

04:45 - Cybersecurity For Clinics

10:16 - Beyond Malpractice Coverage

12:54 - New Patient Visit Lessons

13:17 - Business Class For DCs

18:51 - Preventing Burnout

20:45 - What Keeps DCs Happy

27:20 - Meet Us at FCA The National

This episode of Chiropractical was released July 14, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com