When AI Gets it Wrong

The "Ticking Time Bomb"

Counseling Doctors Through Claims

The Case of the Predatory Patient 

When Good Intentions Create Bad Outcomes 

Paying Bills Without Admitting Fault

In Chiropractical's annual "Tales from the Claims Crypt" episode, host Jon Kec is joined by NCMIC claims specialists Tom Caswell and Zach Myers to explore four unsettling real-world chiropractic liability cases, each packed with lessons that can help practitioners avoid costly mistakes.
When AI Becomes a Liability: A chiropractor turns to an AI app for guidance during a medical emergency instead of immediately calling 911, creating unnecessary risk.
The "Ticking Time Bomb Patient: A patient with an undiagnosed condition suffers a terrible injury that ultimately results in a wrongful death claim, despite normal imaging findings and care that appeared clinically appropriate.
The Case of the Predatory Patient: A questionable EMS and ultrasound burn allegation raises read flags, but thorough documentation and billing evidence help dismantle the claim.
When Good Intentions Create Bad Outcomes: A chiropractor's instinct to be friendly and apologetic leads to statements that could be used against them in a liability claim.

01:19 - When AI Gets it Wrong

10:00 - The "Ticking Time Bomb"

16:39 - Counseling Doctors Through Claims

21:32 - The Case of the Predatory Patient 

29:26 - When Good Intentions Create Bad Outcomes 

36:22 - Paying Bills Without Admitting Fault

This episode of Chiropractical was released October 19, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

 

In Chiropractical's annual "Tales from the Claims Crypt" episode, host Jon Kec is joined by NCMIC claims specialists Tom Caswell and Zach Myers to explore four unsettling real-world chiropractic liability cases, each packed with lessons that can help practitioners avoid costly mistakes.
<hr>
<ul>
<li>When AI Becomes a Liability: A chiropractor turns to an AI app for guidance during a medical emergency instead of immediately calling 911, creating unnecessary risk.</li>
<li>The "Ticking Time Bomb Patient: A patient with an undiagnosed condition suffers a terrible injury that ultimately results in a wrongful death claim, despite normal imaging findings and care that appeared clinically appropriate.</li>
<li>The Case of the Predatory Patient: A questionable EMS and ultrasound burn allegation raises read flags, but thorough documentation and billing evidence help dismantle the claim.</li>
<li>When Good Intentions Create Bad Outcomes: A chiropractor's instinct to be friendly and apologetic leads to statements that could be used against them in a liability claim.</li>
</ul>
<hr>
01:19 - When AI Gets it Wrong
10:00 - The "Ticking Time Bomb"
16:39 - Counseling Doctors Through Claims
21:32 - The Case of the Predatory Patient&nbsp;
29:26 - When Good Intentions Create Bad Outcomes&nbsp;
36:22 - Paying Bills Without Admitting Fault
<hr>
This episode of Chiropractical was released October 19, 2026.
Watch the <a href="https://youtu.be/1J7nMA_ylYw?si=EowyrV0ZKCLwsQ5l">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>
&nbsp;

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind. 

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind.&nbsp;

Chiropractical

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Tales from the Claims Crypt: When AI Gets it Wrong

Uniting the Profession

Expanding Our Footprint

Critical Strategy and Timeline

Doctor-Led Advocacy

Securing Our Future

Your Next Move

For the first time in profession history, the American Chiropractic Association (ACA) and the International Chiropractors Association (ICA) are standing together on the same stage.

In this landmark episode of NCMIC’s Chiropractical, host Jon Kec is joined by Dr. Kris Anderson (ACA) and Dr. Joe Betz (ICA) to break down a critical breakthrough for your practice: a unified, strategic initiative around H.R. 539 and S.106 to modernize outdated Medicare restrictions, expand your scope of coverage, and ensure our patients get the full spectrum of care they deserve.

 

 

What You’ll Discover in This Episode:
A Historic Moment for the Profession: How a year of transparent dialogue led to a powerful, unified partnership between the ACA and ICA—and what this means for the future of your practice.
Modernizing Outdated Medicare Restrictions: Currently, Medicare only reimburses basic spinal adjustments, forcing DCs to deliver necessary exams and X-rays without coverage. Learn how new legislation aims to fully cover your full scope of practice.
Expanding Patient Access & Practice Growth: What broad Medicare coverage means for your patient volume, clinic sustainability, and your community's access to affordable care.
The Legislative Battle on Capitol Hill: Inside the policy push—how the ACA, ICA, industry leaders like NCMIC, and the Make America Healthy Again Chiropractic Hub are pooling resources to educate lawmakers and navigate congressional budget hurdles.
Critical December Deadlines: Why Congress's upcoming December window is the ultimate leverage point for getting this bill across the finish line.
Setting the Stage for Broader Scope Expansion: How this victory establishes momentum for student loan forgiveness programs, expanded VA/military healthcare integration, and true parity for chiropractic care.

 

How You Can Help

Big changes only happen when doctors, students, and patients speak up together. Here’s how you can make a difference right now:
Spread the Word – Share this episode with colleagues, friends, family, and patients.
Support the Cause – Stay informed through the ACA, ICA, and local health groups.
Contact Your Representatives – Tell your local Representative and Senator to support H.R. 539 and S. 106 so Medicare covers full chiropractic care.

 

03:17 - Uniting the Profession

10:25 - Breaking the Gridlock

12:40 - Expanding Our Footprint

19:07 - Critical Strategy and Timeline

25:36 - Unlocking Full Scope

29:12 - Doctor-Led Advocacy

36:34 - Securing Our Future

43:30 - Your Next Move

 

This episode of Chiropractical was recorded on September 18, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

 

Get Connected:
Connect with the ACA 
Connect with the ICA 
Connect with the MAHA Chiropractic Hub 

If you have questions for Chiropractical, reach out at AskNCMIC@NCMIC.com

 

About Dr. Kris Anderson

Dr. Kris Anderson is a practicing chiropractor in Grand Forks, ND, where he splits his time between private practice and Spectra Health, a federally qualified health center. He is a state and national professional association leader, currently serving as President of the American Chiropractic Association Board of Governors, and has represented the chiropractic profession as Advisor to the American Medical Association Relative Value Scale Update Committee Health Care Professionals Advisory Committee (AMA RUC HCPAC) since 2019. He has co-authored multiple peer-reviewed publications, primarily with Clinical Compass, and has participated in practice-based clinical research for more than ten years.

 


About Dr. Joe Betz

Dr. Joe Betz currently serves as President of the International Chiropractors Association (ICA). He is a distinguished chiropractor, educator, researcher, regulator, and leader dedicated to advancing the chiropractic profession. As an accomplished clinician/researcher, Dr. Betz has authored numerous peer-reviewed publications in many top scientific journals in the fields of chiropractic, orthopedics, spine biomechanics and general medicine. He has also co-authored clinical practice guidelines and currently speaks nationally and internationally on spinal biomechanics, posture, and clinical outcomes. Through education, research, and service, Dr. Betz continues to mentor future leaders and shape the future of chiropractic worldwide.

 

For the first time in profession history, the American Chiropractic Association (ACA) and the International Chiropractors Association (ICA) are standing together on the same stage.
In this landmark episode of NCMIC&rsquo;s Chiropractical, host Jon Kec is joined by Dr. Kris Anderson (ACA) and Dr. Joe Betz (ICA) to break down a critical breakthrough for your practice: a unified, strategic initiative around H.R. 539 and S.106 to modernize outdated Medicare restrictions, expand your scope of coverage, and ensure our patients get the full spectrum of care they deserve.
&nbsp;
<hr>
&nbsp;
What You&rsquo;ll Discover in This Episode:
<ul>
<li>A Historic Moment for the Profession: How a year of transparent dialogue led to a powerful, unified partnership between the ACA and ICA&mdash;and what this means for the future of your practice.</li>
<li>Modernizing Outdated Medicare Restrictions: Currently, Medicare only reimburses basic spinal adjustments, forcing DCs to deliver necessary exams and X-rays without coverage. Learn how new legislation aims to fully cover your full scope of practice.</li>
<li>Expanding Patient Access &amp; Practice Growth: What broad Medicare coverage means for your patient volume, clinic sustainability, and your community's access to affordable care.</li>
<li>The Legislative Battle on Capitol Hill: Inside the policy push&mdash;how the ACA, ICA, industry leaders like NCMIC, and the Make America Healthy Again Chiropractic Hub are pooling resources to educate lawmakers and navigate congressional budget hurdles.</li>
<li>Critical December Deadlines: Why Congress's upcoming December window is the ultimate leverage point for getting this bill across the finish line.</li>
<li>Setting the Stage for Broader Scope Expansion: How this victory establishes momentum for student loan forgiveness programs, expanded VA/military healthcare integration, and true parity for chiropractic care.</li>
</ul>
<hr>
&nbsp;
How You Can Help
Big changes only happen when doctors, students, and patients speak up together. Here&rsquo;s how you can make a difference right now:
<ol>
<li>Spread the Word &ndash; Share this episode with colleagues, friends, family, and patients.</li>
<li>Support the Cause &ndash; Stay informed through the ACA, ICA, and local health groups.</li>
<li>Contact Your Representatives &ndash; Tell your local Representative and Senator to support H.R. 539 and S. 106 so Medicare covers full chiropractic care.</li>
</ol>
<hr>
&nbsp;
03:17 - Uniting the Profession
10:25 - Breaking the Gridlock
12:40 - Expanding Our Footprint
19:07 - Critical Strategy and Timeline
25:36 - Unlocking Full Scope
29:12 - Doctor-Led Advocacy
36:34 - Securing Our Future
43:30 - Your Next Move
<hr>
&nbsp;
This episode of Chiropractical was recorded on September 18, 2026.
Watch the <a href="https://www.youtube.com/watch?v=jGEWYFD6b5Q">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
&nbsp;
Get Connected:
<ul>
<li>Connect with the <a href="https://www.acatoday.org/">ACA&nbsp;</a> <a href="https://www.acatoday.org/"></a></li>
<li>Connect with the&nbsp;<a href="https://www.chiropractic.org/">ICA&nbsp;</a></li>
<li>Connect with the <a href="https://www.mahacenter.org/chiropractic-hub">MAHA Chiropractic Hub&nbsp;</a></li>
</ul>
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">AskNCMIC@NCMIC.com</a>
&nbsp;
About Dr. Kris Anderson
Dr. Kris Anderson is a practicing chiropractor in Grand Forks, ND, where he splits his time between private practice and Spectra Health, a federally qualified health center. He is a state and national professional association leader, currently serving as President of the American Chiropractic Association Board of Governors, and has represented the chiropractic profession as Advisor to the American Medical Association Relative Value Scale Update Committee Health Care Professionals Advisory Committee (AMA RUC HCPAC) since 2019. He has co-authored multiple peer-reviewed publications, primarily with Clinical Compass, and has participated in practice-based clinical research for more than ten years.
&nbsp;
 About Dr. Joe Betz
Dr. Joe Betz currently serves as President of the International Chiropractors Association (ICA). He is a distinguished chiropractor, educator, researcher, regulator, and leader dedicated to advancing the chiropractic profession. As an accomplished clinician/researcher, Dr. Betz has authored numerous peer-reviewed publications in many top scientific journals in the fields of chiropractic, orthopedics, spine biomechanics and general medicine. He has also co-authored clinical practice guidelines and currently speaks nationally and internationally on spinal biomechanics, posture, and clinical outcomes. Through education, research, and service, Dr. Betz continues to mentor future leaders and shape the future of chiropractic worldwide.
&nbsp;

In this landmark episode of NCMIC’s Chiropractical, host Jon Kec is joined by Dr. Kris Anderson (ACA) and Dr. Joe Betz (ICA) to break down a critical breakthrough for your practice: a unified, strategic initiative around H.R. 539 and S. 106 to modernize outdated Medicare restrictions, expand your scope of coverage, and ensure our patients get the full spectrum of care they deserve.

ACA and ICA United for Chiropractic's Future

Why Chiropractors Isolate

Misconceptions About Associations

Closing Office Anxiety

Networking for Introverts

Show Up and Engage

This episode of Chiropractical goes beyond practice management to explore a challenge that affects the future of the profession: too many chiropractors are trying to succeed alone.

Recorded live at the NCMIC booth during FCA The National in Orlando, host Jon Kec sits down with Dr. Glenn Jaffe and Illinois Chiropractic Society Executive Director Marc Abla for a conversation about the power of mentorship, community, and professional engagement. They discuss why growth accelerates when chiropractors connect with experienced leaders, participate in associations, and actively contribute to the advancement of the profession.

Drawing from his own career journey, Dr. Jaffe shares lessons learned from missed opportunities early on and explains how coaches, mentors, and trusted advisors can help doctors avoid costly mistakes and reach their goals faster.

Marc Abla offers an insider's perspective on the critical work associations do behind the scenes, from legislative advocacy and regulatory protection to strengthening chiropractic's voice in healthcare and public policy.

In this episode, you'll learn:
Why practicing in isolation can limit professional and practice growth
The hidden value professional associations provide every day
Why many doctors get stuck working in their business instead of on it
How networking and relationship-building create new opportunities
Strategies for overcoming fear of failure and stepping into leadership
How a more unified profession can strengthen reimbursement, advocacy, and cultural relevance

Whether you're a new graduate or a seasoned practitioner, this conversation offers a powerful reminder that chiropractic's future is strongest when doctors show up, get involved, and grow together.

01:55 - Why Mentorship Matters

05:58 - Why Chiropractors Isolate

11:26 - Misconceptions About Associations

19:55 - Closing Office Anxiety

22:59 - Hallway Learning Wins

25:32 - Networking for Introverts

33:14 - Show Up and Engage

This episode of Chiropractical was recorded live August 13, 2026 at FCA The National in Orlando, FL.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

Helpful Links:

Connect with Dr. Jaffe on LinkedIn.

Connect with the Illinois Chiropractic Society.

About Dr. Glenn Jaffe

Dr. Glenn Jaffe has spent 24 years as both a practicing chiropractor and a leader within the profession. He owns Jaffe Chiropractic in Charlotte, North Carolina, and is a past president and current Legislative Chair of the North Carolina Chiropractic Association. Nationally, he serves as District 3 Director for ChiroCongress, Chair of BAC-PAC, chiropractic’s federal political action committee, and a member of the Leadership Committee for the Chiropractic Future Strategic Plan. His work spans clinical practice, advocacy, organizational strategy, and the development of better systems for the profession. He also writes and speaks about the cultural, political, and professional forces shaping chiropractic’s place in healthcare through his publication, Chiropractic, Culture and the Climb.  

About Marc Abla

Marc Abla, CAE is Chief Executive Officer of the Illinois Chiropractic Society (ICS), where he has served the chiropractic profession for more than two decades. A Certified Association Executive, Marc is a frequent speaker on leadership, strategic planning, healthcare compliance, artificial intelligence, reimbursement, and legal and regulatory issues affecting healthcare organizations. He also facilitates strategic planning initiatives for professional organizations and serves nationally as Executive Director at Large for the ChiroCongress Board of Directors and Chair of the Reimbursement Workgroup for the Chiropractic Future Strategic Plan.

This episode of Chiropractical goes beyond practice management to explore a challenge that affects the future of the profession: too many chiropractors are trying to succeed alone.
Recorded live at the NCMIC booth during FCA The National in Orlando, host Jon Kec sits down with Dr. Glenn Jaffe and Illinois Chiropractic Society Executive Director Marc Abla for a conversation about the power of mentorship, community, and professional engagement. They discuss why growth accelerates when chiropractors connect with experienced leaders, participate in associations, and actively contribute to the advancement of the profession.
Drawing from his own career journey, Dr. Jaffe shares lessons learned from missed opportunities early on and explains how coaches, mentors, and trusted advisors can help doctors avoid costly mistakes and reach their goals faster.
Marc Abla offers an insider's perspective on the critical work associations do behind the scenes, from legislative advocacy and regulatory protection to strengthening chiropractic's voice in healthcare and public policy.
<hr>
In this episode, you'll learn:
<ul>
<li>Why practicing in isolation can limit professional and practice growth</li>
<li>The hidden value professional associations provide every day</li>
<li>Why many doctors get stuck working in their business instead of on it</li>
<li>How networking and relationship-building create new opportunities</li>
<li>Strategies for overcoming fear of failure and stepping into leadership</li>
<li>How a more unified profession can strengthen reimbursement, advocacy, and cultural relevance</li>
</ul>
<hr>
Whether you're a new graduate or a seasoned practitioner, this conversation offers a powerful reminder that chiropractic's future is strongest when doctors show up, get involved, and grow together.
<hr>
01:55 - Why Mentorship Matters
05:58 - Why Chiropractors Isolate
11:26 - Misconceptions About Associations
19:55 - Closing Office Anxiety
22:59 - Hallway Learning Wins
25:32 - Networking for Introverts
33:14 - Show Up and Engage
<hr>
This episode of Chiropractical was recorded live August 13, 2026 at FCA The National in Orlando, FL.
Watch the <a href="https://youtu.be/HocSV37B_TE">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>
Helpful Links:
Connect with Dr. Jaffe on <a href="https://www.linkedin.com/in/drglennjaffe/">LinkedIn</a>.
Connect with the <a href="https://ilchiro.org/">Illinois Chiropractic Society.</a>
<hr>
About Dr. Glenn Jaffe
Dr. Glenn Jaffe has spent 24 years as both a practicing chiropractor and a leader within the profession. He owns Jaffe Chiropractic in Charlotte, North Carolina, and is a past president and current Legislative Chair of the North Carolina Chiropractic Association. Nationally, he serves as District 3 Director for ChiroCongress, Chair of BAC-PAC, chiropractic&rsquo;s federal political action committee, and a member of the Leadership Committee for the Chiropractic Future Strategic Plan. His work spans clinical practice, advocacy, organizational strategy, and the development of better systems for the profession. He also writes and speaks about the cultural, political, and professional forces shaping chiropractic&rsquo;s place in healthcare through his publication, Chiropractic, Culture and the Climb.&nbsp;&nbsp;
About Marc Abla
Marc Abla, CAE is Chief Executive Officer of the Illinois Chiropractic Society (ICS), where he has served the chiropractic profession for more than two decades. A Certified Association Executive, Marc is a frequent speaker on leadership, strategic planning, healthcare compliance, artificial intelligence, reimbursement, and legal and regulatory issues affecting healthcare organizations. He also facilitates strategic planning initiatives for professional organizations and serves nationally as Executive Director at Large for the ChiroCongress Board of Directors and Chair of the Reimbursement Workgroup for the Chiropractic Future Strategic Plan.

Recorded at FCA The National in Orlando, FL, Jon Kec sits down with Dr. Glenn Jaffe and Marc Abla for a powerful conversation of connection, involvement, and community within the chiropractic profession.

Why Practice Was Never Meant to Be a Solo Journey

Mentorship and Whole Patient Care

Enrollment and Graduation Gap

ABCA Student Support Network

Why Patient Trust Matters

Diversity Boosts Advocacy

Recorded live at the NCMIC booth during FCA’s The National in Orlando, host Jon Kec sits down with Dr. Shereffa Clarke, president of the American Black Chiropractic Association, for a thought-provoking conversation on diversity, inclusion, and the future of chiropractic care.

Dr. Clarke shares the personal story that led her to the profession, including how a chiropractor helped identify a brain stem tumor following a high school car accident. She reflects on the mentors who shaped her career and inspired her commitment to treating the whole patient, not just the condition.

What you’ll learn:

The current state of diversity in the chiropractic profession, including trends in enrollment, representation, and opportunities for growth.

The challenges facing Black chiropractic students and practitioners, from financial barriers to mentorship and retention, and the programs helping address them.

Why communication, advocacy, and trust-building are essential for improving patient outcomes and expanding access to chiropractic care in underserved communities.

Dr. Clarke also highlights the work being done by chiropractic colleges and ABCA student chapters to foster mentorship, expand resources, and create more pathways to success. 

00:28 - Meet Dr Shereffa Clarke

01:51 - Accident To Tumor Discovery

05:49 - Mentorship And Whole Patient Care

06:46 - DEI Snapshot In Chiropractic

07:59 - Enrollment And Graduation Gaps

10:59 - Schools Leading On Diversity

14:56 - ABCA Student Support Network

18:57 - Why Patient Trust Matters

24:03 - Diversity Boosts Advocacy

32:33 - Join ABCA And Events

This episode of Chiropractical was recorded live August 13, 2026 at FCA The National in Orlando, FL.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

Helpful links:

American Black Chiropractic Association

About Dr. Shereffa Clarke:

Dr. Shereffa Clarke was born in Montego Bay, Jamaica, and at the age of eight, migrated with her family to South Florida. Her journey from Jamaica to becoming a respected healthcare professional, educator, speaker, and leader is a testament to her resilience, determination, and commitment to excellence.

Dr. Clarke earned her Bachelor of Science in Biomedical Sciences from the University of South Florida in 2007 and went on to earn her Doctor of Chiropractic degree from Palmer College of Chiropractic in Port Orange, Florida, in 2011.

With more than 15 years of experience, Dr. Clarke is a highly accomplished chiropractor, educator, public speaker, mentor, and organizational leader. Throughout her career, she has remained committed to delivering patient-centered care while empowering others through education, mentorship, and leadership.

Her expertise and dynamic approach to professional development have led her to speak for numerous organizations, including the Illinois Chiropractic Society, Michigan Association of Chiropractors, and American Chiropractic Association, among others.

Dr. Clarke's contributions have been recognized through numerous honors, including Florida Chiropractic Association Emerging Leader, Broward College Professor of the Year, Boys & Girls Clubs of Broward County 100 Outstanding Women of Broward County, and American Black Chiropractic Association Chiropractor of the Year.

Throughout her career, Dr. Clarke has served in leadership positions at both the local and national levels. She currently practices in Frisco, Texas, and serves as President of the American Black Chiropractic Association.

Recorded live at the NCMIC booth during FCA&rsquo;s The National in Orlando, host Jon Kec sits down with Dr. Shereffa Clarke, president of the American Black Chiropractic Association, for a thought-provoking conversation on diversity, inclusion, and the future of chiropractic care.
Dr. Clarke shares the personal story that led her to the profession, including how a chiropractor helped identify a brain stem tumor following a high school car accident. She reflects on the mentors who shaped her career and inspired her commitment to treating the whole patient, not just the condition.
<hr>
What you&rsquo;ll learn:
The current state of diversity in the chiropractic profession, including trends in enrollment, representation, and opportunities for growth.
The challenges facing Black chiropractic students and practitioners, from financial barriers to mentorship and retention, and the programs helping address them.
Why communication, advocacy, and trust-building are essential for improving patient outcomes and expanding access to chiropractic care in underserved communities.
<hr>
Dr. Clarke also highlights the work being done by chiropractic colleges and ABCA student chapters to foster mentorship, expand resources, and create more pathways to success.&nbsp;
<hr>
00:28 - Meet Dr Shereffa Clarke
01:51 - Accident To Tumor Discovery
05:49 - Mentorship And Whole Patient Care
06:46 - DEI Snapshot In Chiropractic
07:59 - Enrollment And Graduation Gaps
10:59 - Schools Leading On Diversity
14:56 - ABCA Student Support Network
18:57 - Why Patient Trust Matters
24:03 - Diversity Boosts Advocacy
32:33 - Join ABCA And Events
This episode of Chiropractical was recorded live August 13, 2026 at FCA The National in Orlando, FL.
Watch the <a href="https://youtu.be/IeawWeUC_jM">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>
Helpful links:
<a href="http://www.abcachiro.com">American Black Chiropractic Association</a>
About Dr. Shereffa Clarke:
Dr. Shereffa Clarke was born in Montego Bay, Jamaica, and at the age of eight, migrated with her family to South Florida. Her journey from Jamaica to becoming a respected healthcare professional, educator, speaker, and leader is a testament to her resilience, determination, and commitment to excellence.
Dr. Clarke earned her Bachelor of Science in Biomedical Sciences from the University of South Florida in 2007 and went on to earn her Doctor of Chiropractic degree from Palmer College of Chiropractic in Port Orange, Florida, in 2011.
With more than 15 years of experience, Dr. Clarke is a highly accomplished chiropractor, educator, public speaker, mentor, and organizational leader. Throughout her career, she has remained committed to delivering patient-centered care while empowering others through education, mentorship, and leadership.
Her expertise and dynamic approach to professional development have led her to speak for numerous organizations, including the Illinois Chiropractic Society, Michigan Association of Chiropractors, and American Chiropractic Association, among others.
Dr. Clarke's contributions have been recognized through numerous honors, including Florida Chiropractic Association Emerging Leader, Broward College Professor of the Year, Boys &amp; Girls Clubs of Broward County 100 Outstanding Women of Broward County, and American Black Chiropractic Association Chiropractor of the Year.
Throughout her career, Dr. Clarke has served in leadership positions at both the local and national levels. She currently practices in Frisco, Texas, and serves as President of the American Black Chiropractic Association.

Recorded live at the NCMIC booth during FCA’s The National in Orlando, host Jon Kec sits down with Dr. Shereffa Clarke, president of the American Black Chiropractic Association, for a thought-provoking conversation on diversity, inclusion, and the future of chiropractic care.

Tales from the Claims Crypt: When AI Gets it Wrong

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