The bad news: Disc herniation claims are very common. The good news: They’re also highly defensible – if you follow some basic steps. In this episode, we'll explore what you can do to mitigate risk on a daily basis. We bring in Dr. James Demetrious and Mike Whitmer to dive into the details of what went wrong – and where it could have gone right.

Links to articles referenced in the episode are available at NCMIC.com/Chiropractical

The bad news: Disc herniation claims are very common. The good news: They&rsquo;re also highly defensible &ndash; if you follow some basic steps. In this episode, we'll explore what you can do to mitigate risk on a daily basis. We bring in Dr. James Demetrious and Mike Whitmer to dive into the details of what went wrong &ndash; and where it could have gone right.
Links to articles referenced in the episode are available at <a href="https://www.ncmic.com/chiropractical">NCMIC.com/Chiropractical</a>

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind. 

You're a doctor and a business owner. We're bringing practical, actionable advice from subject matter experts, and inspiration and insight from industry thought leaders, all designed with you in mind.&nbsp;

Chiropractical

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

Being a chiropractor is more than a career; it’s a calling. NCMIC is in a unique position to bring together thought leaders, industry experts, and folks who are just plain smart on all sorts of topics. Sometimes we’ll take a 30,000-foot view, other times we’ll get into the nitty gritty. But our goal will always be the same: to help you do more and do better, for yourself, your patients, and your community.

These things can make a simple malpractice case not so simple

Cybersecurity For Clinics

Beyond Malpractice Coverage

New Patient Visit Lessons

Preventing Burnout

What Keeps DCs Happy

In this “Ask Jon Anything” episode of Chiropractical, host Jon Kec answers listener questions ranging from his lack of a preshow ritual to barriers keeping patients from trying chiropractic, emphasizing public education and consistent expectations across clinics.

It’s an episode that balances practice survival with the human side of being a DC. Jon walks through the vital business safeguards that usually get overlooked—like locking down digital EHRs with expert IT, securing the right cyber and disability insurance, and building bulletproof documentation habits. He also shares ways to elevate that very first new-patient encounter using visual aids, while pushing for the stronger business education chiropractic schools desperately need.

What you'll learn:
Better business safeguards: How to protect your digital EHRs, choose the right insurance coverages beyond malpractice, and master a stress-free documentation routine.
Ideas for career longevity: Actionable ways to prevent burnout, why business education is vital for new grads, and how to leverage AI to offload daily tasks and win back your time.
Improved patient connection: How to elevate that critical first new-patient encounter using visual aids to clearly align expectations right from day one.

From leveraging AI to offload daily tasks to reminding new grads that they are ready for this, the focus remains entirely on provider happiness, making the case that a thriving profession starts with the well-being of the doctors themselves.

00:51 - Why Patients Hesitate

02:03 - Keeping Care Plans On Track

04:45 - Cybersecurity For Clinics

10:16 - Beyond Malpractice Coverage

12:54 - New Patient Visit Lessons

13:17 - Business Class For DCs

18:51 - Preventing Burnout

20:45 - What Keeps DCs Happy

27:20 - Meet Us at FCA The National

This episode of Chiropractical was released July 14, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

In this &ldquo;Ask Jon Anything&rdquo; episode of Chiropractical, host Jon Kec answers listener questions ranging from his lack of a preshow ritual to barriers keeping patients from trying chiropractic, emphasizing public education and consistent expectations across clinics.
It&rsquo;s an episode that balances practice survival with the human side of being a DC. Jon walks through the vital business safeguards that usually get overlooked&mdash;like locking down digital EHRs with expert IT, securing the right cyber and disability insurance, and building bulletproof documentation habits. He also shares ways to elevate that very first new-patient encounter using visual aids, while pushing for the stronger business education chiropractic schools desperately need.
<hr>
What you'll learn:
<ul>
<li>Better business safeguards: How to protect your digital EHRs, choose the right insurance coverages beyond malpractice, and master a stress-free documentation routine.</li>
<li>Ideas for career longevity: Actionable ways to prevent burnout, why business education is vital for new grads, and how to leverage AI to offload daily tasks and win back your time.</li>
<li>Improved patient connection: How to elevate that critical first new-patient encounter using visual aids to clearly align expectations right from day one.</li>
</ul>
From leveraging AI to offload daily tasks to reminding new grads that they are ready for this, the focus remains entirely on provider happiness, making the case that a thriving profession starts with the well-being of the doctors themselves.
<hr>
00:51 - Why Patients Hesitate
02:03 - Keeping Care Plans On Track
04:45 - Cybersecurity For Clinics
10:16 - Beyond Malpractice Coverage
12:54 - New Patient Visit Lessons
13:17 - Business Class For DCs
18:51 - Preventing Burnout
20:45 - What Keeps DCs Happy
27:20 - Meet Us at FCA The National
This episode of Chiropractical was released July 14, 2026.
Watch the <a href="https://youtu.be/YGkz1yPyrI8">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>

In this “Ask Jon Anything” episode of Chiropractical, Jon Kec answers listeners questions and shares insights on everything from chiropractic care and preventing patient drop-off to clinic protections, career advice, and burnout.

What Chiropractors Want to Know

Chiropractic in the Locker Rooms

Path To Pro Teams

Away Game Chaos

Best Sideline Moment

In this episode of the Chiropractical Podcast, host Jon Kec sits down with Dr. Jason Levy—the team chiropractor for the New York Jets, New Jersey Devils, New York Red Bulls, and Gotham FC.

Dr. Levy takes us behind the scenes of high-stakes pro sports, pulling back the curtain on how he manages grueling, World Cup-style compressed schedules while keeping elite competitors performing at their absolute peak.

From treating high-velocity soccer injuries to building bulletproof trust in the locker room, this conversation is packed with real-world wisdom for practitioners and sports fans alike. 

What you'll learn in this episode:
The Pro Sports Grind: How to survive and thrive under intense, compressed tournament timelines without burning out.
Locker Room Dynamics: The art of building genuine trust with pro athletes and working seamlessly alongside team doctors, PTs, and trainers.
Breaking Into the Industry: How Dr. Levy used relationships and pure reliability to get his foot in the door with major league teams.

01:46 - Return To Play During Crunchtime

03:21 - Life In Season

04:42 - Building Player Trust

05:38 - Chiropractic in the Locker Rooms

07:15 - Team Medical Communication

09:30 - Go-to Techniques

11:37 - Path To Pro Teams

14:25 - Away Game Chaos

17:07 - Advice For New Docs

22:09 - Best Sideline Moment

24:16 - Tips For Students

This episode of Chiropractical was released June 18, 2026.

Watch the video version of this episode on the NCMIC YouTube Channel. 

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com

About Dr. Jason Levy: Dr. Levy is the director of the Advanced Performance and Rehabilitation Center and has been in practice since 1995. He is a Parker College of Chiropractic graduate and is a Certified Chiropractic Sports Physician.

Dr. Levy is the team chiropractor for the New York Jets (NFL), the New York Red Bulls (MLS), the New Jersey Devils (NHL), Gotham FC (NWSL) and the New York Sirens (PWHL).

Website: aprcnj.com

Instagram: aprcnj

X: @APRCNJ

Facebook: Advanced Performance and Rehabilitation Center

In this episode of the Chiropractical Podcast, host Jon Kec sits down with Dr. Jason Levy&mdash;the team chiropractor for the New York Jets, New Jersey Devils, New York Red Bulls, and Gotham FC.
Dr. Levy takes us behind the scenes of high-stakes pro sports, pulling back the curtain on how he manages grueling, World Cup-style compressed schedules while keeping elite competitors performing at their absolute peak.
From treating high-velocity soccer injuries to building bulletproof trust in the locker room, this conversation is packed with real-world wisdom for practitioners and sports fans alike.&nbsp;
<hr>
What you'll learn in this episode:
<ul>
<li>The Pro Sports Grind: How to survive and thrive under intense, compressed tournament timelines without burning out.</li>
<li>Locker Room Dynamics: The art of building genuine trust with pro athletes and working seamlessly alongside team doctors, PTs, and trainers.</li>
<li>Breaking Into the Industry: How Dr. Levy used relationships and pure reliability to get his foot in the door with major league teams.</li>
</ul>
<hr>
01:46 - Return To Play During Crunchtime
03:21 - Life In Season
04:42 - Building Player Trust
05:38 - Chiropractic in the Locker Rooms
07:15 - Team Medical Communication
09:30 - Go-to Techniques
11:37 - Path To Pro Teams
14:25 - Away Game Chaos
17:07 - Advice For New Docs
22:09 - Best Sideline Moment
24:16 - Tips For Students
This episode of Chiropractical was released June 18, 2026.
Watch the <a href="https://youtu.be/kem57VpBG3M">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
If you have questions for Chiropractical, reach out at <a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>
About Dr. Jason Levy: Dr. Levy is the director of the Advanced Performance and Rehabilitation Center and has been in practice since 1995. He is a Parker College of Chiropractic graduate and is a Certified Chiropractic Sports Physician.
Dr. Levy is the team chiropractor for the New York Jets (NFL), the New York Red Bulls (MLS), the New Jersey Devils (NHL), Gotham FC (NWSL) and the New York Sirens (PWHL).
Website: aprcnj.com
Instagram: aprcnj
X: @APRCNJ
Facebook: Advanced Performance and Rehabilitation Center

In this episode of Chiropractical, host Jon Kec sits down with Dr. Jason Levy—team chiropractor for the Jets, Devils, Red Bulls,eati and Gotham FC—to unpack the high-stakes reality of elite sports care. From trng elite soccer injuries with active release techniques to surviving intense, improvised game-day environments, Dr. Levy shares his blueprint for breaking into professional sports. 

How to Break Into Sports Chiropractic (Without a Job Listing)

Customize the Encounter

 Staff Training and Culture

Care Plans That Work

Success Tips For New Patients

It’s not your clinical skill or your adjustments—it’s your patient experience. In this episode of Chiropractical, Host Jon Kec sits down with Dr. Lisa Goodman.

Together, they unpack a key shift in modern chiropractic care: it’s no longer just about the adjustment—it’s about how patients feel throughout their entire experience, from their first interaction to every visit that follows.

You’ll discover why so many patients drop off after just a few visits and, more importantly, what you can do to change that. Dr. Goodman shares easy-to-implement strategies to elevate every touchpoint in your practice—strengthening first impressions, building genuine connections through clear communication, and creating a front-desk culture that makes patients feel welcomed, understood, and valued.

What you’ll learn in this episode:
The Modern Patient: How prior care, social media, and AI shape expectations before they even walk in.
The "Frictionless" Journey: Small touchpoints that make a massive difference (parking, online booking, and immediate greetings).
Staff Culture: How to use ongoing role-play to turn your front-desk team into retention superstars. 
Retention vs. Selling: How to frame wellness care as education and clear next steps, completely removing the "salesy" vibe.

Episode Chapters

03:10 - Patients Arrive Informed

04:59 - Customize the Encounter

06:28 - Online Booking Plus Human Touch

08:20 - Scaling Without Losing Care

14:36 - Staff Training and Culture

21:21 - Health Expert Mindset

24:43 - Care Plans That Work

28:12 - Handling Patient Rejection

30:53 - Success Tips For New Patients

36:22 - Make Care Easier

38:50 - Final Takeaways

This episode of Chiropractical was recorded at NCMIC’s Harris Hi-Fi Studio and released on May 19, 2026.

If you have questions for Chiropractical, reach out at ASKNCMIC@NCMIC.com.

Watch the video version of this episode on the NCMIC YouTube Channel. 

About Dr. Lisa Goodman: 

Dr. Lisa Goodman is the author of "The Manual for the Chiropractic Entrepreneur" and founder of The Practice Fox, an online educational platform for early-career chiropractors. She is an international speaker on practice development, prenatal care, and pediatric sports chiropractic.

Dr. Goodman founded and continues to practice at the multidisciplinary Washington Park Chiropractic in Denver, CO in 2006. She was recently named the 2025 Women in Leadership Chiropractor of the Year and has been a member of the USGA Performance & Recovery Team since 2019. She also teaches in the ACA Pediatrics Council Diplomate Program.

She earned her undergraduate degree in Communications from the University of Miami and graduated Valedictorian from Palmer College of Chiropractic West. Dr. Goodman holds certifications as a Certified Chiropractic Sports Physician, Certified Pediatric Chiropractor, CrossFit L1 coach and TPI Golf Practitioner.

It&rsquo;s not your clinical skill or your adjustments&mdash;it&rsquo;s your patient experience. In this episode of Chiropractical, Host Jon Kec sits down with Dr. Lisa Goodman.
Together, they unpack a key shift in modern chiropractic care: it&rsquo;s no longer just about the adjustment&mdash;it&rsquo;s about how patients feel throughout their entire experience, from their first interaction to every visit that follows.
You&rsquo;ll discover why so many patients drop off after just a few visits and, more importantly, what you can do to change that. Dr. Goodman shares easy-to-implement strategies to elevate every touchpoint in your practice&mdash;strengthening first impressions, building genuine connections through clear communication, and creating a front-desk culture that makes patients feel welcomed, understood, and valued.
<hr>
What you&rsquo;ll learn in this episode:
<ul>
<li>The Modern Patient: How prior care, social media, and AI shape expectations before they even walk in.</li>
<li>The "Frictionless" Journey: Small touchpoints that make a massive difference (parking, online booking, and immediate greetings).</li>
<li>Staff Culture: How to use ongoing role-play to turn your front-desk team into retention superstars.&nbsp;</li>
<li>Retention vs. Selling: How to frame wellness care as education and clear next steps, completely removing the "salesy" vibe.</li>
</ul>
<hr>
Episode Chapters
03:10 - Patients Arrive Informed
04:59 - Customize the Encounter
06:28 - Online Booking Plus Human Touch
08:20 - Scaling Without Losing Care
14:36 - Staff Training and Culture
21:21 - Health Expert Mindset
24:43 - Care Plans That Work
28:12 - Handling Patient Rejection
30:53 - Success Tips For New Patients
36:22 - Make Care Easier
38:50 - Final Takeaways
This episode of Chiropractical was recorded at NCMIC&rsquo;s Harris Hi-Fi Studio and released on May 19, 2026.
<hr>
If you have questions for Chiropractical, reach out at&nbsp;<a href="mailto:ASKNCMIC@NCMIC.com">ASKNCMIC@NCMIC.com</a>.
Watch the&nbsp;<a href="https://youtu.be/PoVxdcm4yHs">video </a>version of this episode on the NCMIC YouTube Channel.&nbsp;
About Dr. Lisa Goodman:&nbsp;
Dr. Lisa Goodman is the author of "The Manual for the Chiropractic Entrepreneur" and founder of The Practice Fox, an online educational platform for early-career chiropractors. She is an international speaker on practice development, prenatal care, and pediatric sports chiropractic.
Dr. Goodman founded and continues to practice at the multidisciplinary Washington Park Chiropractic in Denver, CO in 2006. She was recently named the 2025 Women in Leadership Chiropractor of the Year and has been a member of the USGA Performance &amp; Recovery Team since 2019. She also teaches in the ACA Pediatrics Council Diplomate Program.
She earned her undergraduate degree in Communications from the University of Miami and graduated Valedictorian from Palmer College of Chiropractic West. Dr. Goodman holds certifications as a Certified Chiropractic Sports Physician, Certified Pediatric Chiropractor, CrossFit L1 coach and TPI Golf Practitioner.

 In this episode of Chiropractical, Host Jon Kec sits down with Dr. Lisa Goodman.  Together, they unpack a key shift in modern chiropractic care and discuss what new chiropractic patients are anticipating in an appointment.

These things can make a simple malpractice case not so simple

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