Patrick McGarry, Federal CDO at ServiceNow and author of The Adaptive Organization, has spent years watching organizations accumulate data and tools but fail to convert them into decisions. Overhead grows. Outcomes don't. Hence “Intelligence Without Action Is Just Overhead.” Patrick joins Juan and Tim to walk through why federal data programs stall (the idea-to-deployment lag is long enough that the tech moves on), why incentives matter more than mandates, and why the right question should not be "how do we get AI ready" and instead should be "how do we make our organization accountable for AI." 

Topics discussed: 

• Intelligence vs. action
• Ownership and outcomes
• Federal government's speed problem
• The CATALOG framework: Culture & Talent, Analytics & AI, Technology & Architecture, Alignment, Leadership & Governance, Operations & Delivery, Growth & Measurement.
• Governance as clarity, not bureaucracy
• Open standards, vendor lock-in, semantics, interoperability 
• Regulatory standards as a double-edged sword