Tim and Juan chat with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents. 

Tim and Juan chat with Lena Hall, the Senior Director of Developer Relations at Akamai, and an AI practitioner where we dive into what it means to build AI agents.&nbsp;

Catalog and Cocktails is the honest, No-BS, non-sales-y podcast about data and analytics. This is your unfiltered chat about everything interesting in data and analytics. Join Juan Sequeda and Tim Gasper to explore emerging topics and hear from thought leaders, practitioners and executives across the data and analytics space.

Catalog and Cocktails is the honest, No-BS, non-sales-y podcast about data and analytics. This is your unfiltered chat about everything interesting in data and analytics. Join Juan Sequeda and Tim Gasper to explore emerging topics and hear from thought leaders, practitioners and executives across the data and analytics space.

Catalog & Cocktails: The Honest, No-BS Data Podcast

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
<a href="https://community.servicenow.com/community">Visit the Now Community forums</a>

ServiceNow Podcasts

Building AI Agents with Lena Hall

Most organisations know they're not getting value from their data and AI investments, but few are willing to name the real culprit: the boardroom. In this episode, Kyle Winterbottom joins Juan and Tim to argue that the mandates handed to CDAOs are fundamentally broken because the people hiring them don't understand what good looks like. Boards continue to build capability without starting with the end in mind, creating a culture where data leaders are rewarded for building things rather than delivering outcomes. The result? An entire industry that has learned to play the wrong game. 

Most organisations know they're not getting value from their data and AI investments, but few are willing to name the real culprit: the boardroom. In this episode, Kyle Winterbottom joins Juan and Tim to argue that the mandates handed to CDAOs are fundamentally broken because the people hiring them don't understand what good looks like. Boards continue to build capability without starting with the end in mind, creating a culture where data leaders are rewarded for building things rather than delivering outcomes. The result? An entire industry that has learned to play the wrong game.&nbsp;

The Wrong Mandate: Why Boards Set Data & AI to Fail with Kyle Winterbottom

This is the takeaway episode with Kyle Winterbottom where he argues that the mandates handed to CDAOs from the board are fundamentally broken because the people hiring them don't understand what good looks like. The result? An entire industry that has learned to play the wrong game. 

This is the takeaway episode with Kyle Winterbottom where he argues that the mandates handed to CDAOs from the board are fundamentally broken because the people hiring them don't understand what good looks like. The result? An entire industry that has learned to play the wrong game.&nbsp;

TAKEAWAY - The Wrong Mandate: Why Boards Set Data & AI to Fail with Kyle Winterbottom

Stop treating AI governance like a compliance checkbox handed down from the boardroom. Kierra Dotson joins Juan and Tim to argue that the chasm between ambitious AI strategy and messy technical reality exists precisely because we've made governance someone else's problem. The fix? Empower engineers, data scientists, and product owners to own their role in shaping ethical, sustainable AI — not as a burden, but as the thing that makes the work actually matter.

Stop treating AI governance like a compliance checkbox handed down from the boardroom. Kierra Dotson joins Juan and Tim to argue that the chasm between ambitious AI strategy and messy technical reality exists precisely because we've made governance someone else's problem. The fix? Empower engineers, data scientists, and product owners to own their role in shaping ethical, sustainable AI &mdash; not as a burden, but as the thing that makes the work actually matter.

Building AI Agents with Lena Hall

In 2 playlist(s)

Catalog & Cocktails: The Honest, No-BS Data Podcast

Social links

Follow podcast

Recent clips