For the fourth consecutive year, the Cape Town Cruise Terminal has been honoured as Africa's Best Cruise Terminal at the World Cruise Awards, held this week in Funchal, the capital of Madeira, to celebrate outstanding achievements in the global cruise industry. We have already seen a number of cruise liners docked in Cape Town, heralding the start of another busy cruise season. Lester Kiewit speaks to Andre Blaine, V&A Waterfront Executive for marine and industrial property, about how we can take this experience to the next level, by making the arrival more efficient and pleasant for passengers.