Join Lee as he talks about the art of coaching and the importance of asking great questions. Lee Horton emphasises the significance of thought-provoking questions that are succinct, open, relevant, timely, and free from bias and emotion. By exploring what makes a great question, Lee highlights the role of coaching in supporting performance and development opportunities for individuals.

KEY TAKEAWAYS

• Coaching is essential in managing and leading people, as it involves asking thought-provoking questions to support performance and development opportunities.

• A great question in coaching should be succinct, open, relevant, timely, unbiased, and devoid of excessive emotion.

• Thought-provoking questions challenge the thoughts and minds of the recipient, typically framed as "what" and "how" questions rather than "why" questions.

• The focus of a great question should be on benefiting the recipient by promoting their learning and growth, rather than serving the questioner's personal gain.

• Effective coaching involves creating an environment with sufficient space and time for individuals to think and develop, ensuring the right level of honesty and transparency for meaningful conversations.

BEST MOMENTS

"We often say that coaching is how we all need to be... So we support performance and development opportunities by asking questions that create thoughts in the right environment with sufficient space and time for that person to think and develop."

"A question that is succinct and thought-provoking... You want to create the most thought-provoking question. And often, the more succinct it is, the more thought-provoking and wide it can be."

"What makes a great question? Well, it's got to be open, not closed... It's got to be relevant to the situation that you're in, especially in a work environment."

"The most thought-provoking question that I ask is, 'what else?'... So we can't coach in every single situation... we've got to manage things, lead people, but we coach the gaps."

"Great questions are thought provoking... We really want to develop people. We want to coach the gaps to develop and grow our people."

HOST BIO

You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/

For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses.

In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material.

Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker.