How to Help People Take Action After a Training Course

Lee explores into the often over looked aspects of training sessions, emphasising the importance of aligning language and definitions to ensure effective learning. He challenges listeners to think differently about their approach to training, whether as participants or facilitators and highlights t…

Chicken or Egg, Tools or People, what is the best way

Lee talks through the critical role of questioning in successful change management. Drawing from his extensive experience since 2006, Lee emphasises that while tools and methodologies are essential, the true key to effective change lies in understanding and asking the right questions. He argues tha…

Questions, Right Thing Every Time and Leadership

Lee talks about the importance of asking the right questions as a leader and the impact it has on coaching and developing people. He emphasises that effective leadership is not just about managing tasks or providing answers, but about fostering thought and reflection in others. Horton discusses the…

World Class Basics - Helping the RIGHT person do the RIGHT thing at the RIGHT time EVERY time

Lee explores the critical concept of empowering the right person to do the right thing at the right time, every single time. He emphasises the importance of clarity in roles and responsibilities within an organisation, highlighting that not everyone is the right person for every task. Lee discusses…

Should You Use Japanese Words or Not

Lee talks about the significance of language in the context of business improvement. He explores the use of Japanese terminology, often adopted from Toyota's principles, and the debates surrounding the choice between using familiar English words or introducing new terms. Lee emphasises that words a…

Exposing the Key Parts of Facilitating a Successful Daily Meeting

Lee explores the intricacies of leading effective daily conversations within organisations. Building on previous discussions about tiered meeting structures, Lee outlines 12 essential skills that leaders need to master to engage their teams and maximise contributions. He emphasises the importance o…

How Do We Connect?

Lee talks about the crucial concept of connection within the framework of successful change initiatives. He reflects on his frequent use of the term "connection" and emphasises its importance as the first of the Four Cs: Connection, Conversation, Collaboration, and Celebration. Lee shares insights …

Safe spaces, the power of feelings and Video testimonials with Tommi Murshed-Parish

Lee engages in a great conversation with Tommy, a video testimonial expert originally from Leeds, now residing in Malta. Tommy shares his unique journey from a challenging upbringing to discovering the power of video testimonials in business. He emphasises the importance of creating a safe space fo…

Modern Day Goalkeepers - Lee Robinson shares his story from failure to future goalkeeping stars

Lee engages in a compelling conversation with former professional goalkeeper Lee Robinson, who has transitioned into a modern-day goalkeeping coach and entrepreneur. They discuss Robinson's journey from a challenging football career to his mission of transforming goalkeeping training through innova…

Does you PIP squeak or does your PIP flow

In this episode of "Business Problems Solved," host Lee Horton explores the concept of PIP—People, Information, and Product—and explores how these three critical elements must flow harmoniously for an organisation to achieve operational excellence. Lee discusses the importance of engaging the head,…