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Dr Mel Lee on Psychology Of Re-Engaging and Reviving Your Teams Part 2

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Business Mastermind Podcast

The Business Mastermind Podcast is for business owners and leaders in small to medium-sized businesses. If you are running a business with revenue  
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On the second episode of season two of The Business Mastermind Podcast, Gavin is again joined by Melanie Lee to further discuss the return to business after the pandemic. They talk about how you can make your team feel secure in a safe space, how you can engage with them to convey any changes in pace or operation and also how you can deal with non compliant individuals who refuse to return to work or fully reintegrate into your organisation. Gavin and Mel discuss psychological concepts that can be applied to your team building and processes to comfortably welcome and support your people.



  • You may not have teams that are as focused and motivated as you are upon your return. Don’t be tempted to jump into conversation about any problems with their processes or working practices that you may have at this stage. Acknowledge your shared experiences of the lockdown together to receive the response you require in the long run.
  • We will feel we are doing the best job we possibly can if two conditions are met. The first is that we feel we are working towards  life goal we feel unrestricted and  we have had a productive use of time. The second is it enjoyable and fun? We will put a huge amount of effort in if we feel it encompasses our personal values and goals and if it's fun and enjoyable. Make it clear to your team what their contribution adds to the delivery of the outcome. Offer praise individually to your team members, group affirmations are often meaningless as they can be perceived as disingenuous.
  • Use celebration events to effectively bond your team. As leaders we can often forge ahead and lose sight of the people supporting us. When a goal is met it is good to use that success adrenaline to reinforce your gratitude for their effort and to cement their value and place in your organisation.
  • When meeting with team members try to have in mind what your intention is in that meeting and keep that line throughout. To achieve this adopt a second person viewpoint and be aware of everyone’s reactions and motivations to get a more rounded viewpoint of the trajectory of the conversation. 
  • Without people in your business with trust in each other, having open and candid adult conversations you are never going to be able to sustain profitable growth and momentum. Maintain your interpersonal skills to facilitate honest communication. Be aware of the capacity of individuals attentions and their past traumas to map out the psychological map of your team. 



‘Let’s give some space and acknowledgement to what a year it's been; “What’s it been like for you?”.’

‘If you want to change a behaviour, punishing it is just simply less effective.’

‘This is part of what the adrenaline of celebration is about, keeping that connection with your team.’

‘Come from an assertive place. Say “I’m noticing this, how are you doing, lets see what just happened here.’

‘If you label a conversation difficult before you start it is going to be difficult.’



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Melanie Lee is an experienced Clinical Psychologist, CAT (Cognitive Analytic Therapy) Practitioner and EMDR (Eye Movement Desensitisation Reprocessing) therapist with a passion for integrating the mind and the body and working with repeating relationship patterns in therapy. Melanie specialises in building trusting relationships with adults who have experienced complicated psychological traumas, as well as those suffering with pain and long-term health conditions, to offer hope in a better future. 

In addition to offering one-to-one therapy, Melanie enjoys working collaboratively with her colleagues to create innovative team approaches to client care, alongside her experiences in teaching, training and supervising others in psychological approaches. Melanie has published her clinical psychology doctoral work and co-authored two book chapters within the area of therapist learning and development. Melanie loves to inspire others to believe in themselves, live their best lives and dream big.



Gavin Preston

Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.  He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.

Gavin’s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between £250,000 and £30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion & Engagement, Marketing, Productivity, Leadership Development, Team Development & Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change. 



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The Business Mastermind Podcast is for business owners and leaders in small to medium-sized business 
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