Is the experience your customer has of your product or service remark-able?  Gavin shares a story of the arrival of a fin tech bank debit card is worthy or remark and an exercise you can do to improve the experience of your customers.

 

ABOUT THE HOST
Gavin Preston

Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and

high-performance Coach.  He works with Business Owners and Entrepreneurs and has a strong track record in creating creative strategies to accelerate the growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue-chip corporates over the last 20 years.

Gavin’s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between £250,000 and £30 million revenue and with multi-national organisations at all levels from Board to frontline

Managers. He is an expert in Business Growth Strategies, Peak Performance

Mindset, Persuasion & Engagement, Marketing, Productivity, Leadership

Development, Team Development & Motivation, Leading Change, Stakeholder

Management, Personal Effectiveness and Behavioural Change.

 

Sign Up Here: https://bit.ly/biz-pod

 

CONTACT METHOD

Gavin Preston Website

Gavin Preston LinkedIn

Gavin Preston YouTube

Gavin Preston Facebook

Gavin Preston Twitter

 

Is the experience your customer has of your product or service remark-able? &nbsp;Gavin shares a story of the arrival of a fin tech bank debit card is worthy or remark and an exercise you can do to improve the experience of your customers.
&nbsp;
ABOUT THE HOST Gavin Preston
Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and
high-performance Coach.&nbsp; He works with Business Owners and Entrepreneurs and has a strong track record in creating creative strategies to accelerate the growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue-chip corporates over the last 20 years.
Gavin&rsquo;s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between &pound;250,000 and &pound;30 million revenue and with multi-national organisations at all levels from Board to frontline
Managers. He is an expert in Business Growth Strategies, Peak Performance
Mindset, Persuasion &amp; Engagement, Marketing, Productivity, Leadership
Development, Team Development &amp; Motivation, Leading Change, Stakeholder
Management, Personal Effectiveness and Behavioural Change.
&nbsp;
<hr>
Sign Up Here: <a href="https://bit.ly/biz-pod">https://bit.ly/biz-pod</a>
<hr>
&nbsp;
CONTACT METHOD
<a href="https://www.gavinpreston.com/">Gavin Preston Website</a>
<a href="http://linkedin.com/in/gavinpreston/">Gavin Preston LinkedIn</a>
<a href="https://www.youtube.com/user/gavinpreston1">Gavin Preston YouTube</a>
<a href="https://www.facebook.com/GavinPrestonGrowthStrategies/">Gavin Preston Facebook</a>
<a href="https://twitter.com/gavinpreston?lang=en">Gavin Preston Twitter</a>
&nbsp;

The Business Mastermind Podcast is for business owners and leaders in small to medium-sized businesses.  

If you are running a business with revenue between £100,000 and £20 million, and are looking for inspiration, insights, lessons learnt, resources and growth strategies from down to earth, relatable business people then this podcast is for you. 

It is a meeting of minds between everyday business people and specialists on their journey to master business growth. You will find these discussions both engaging and relatable, covering topics such as marketing, leadership, systems, strategy, scaling, culture, resiliency and mindset.  

Your host Gavin Preston, a student of what works, facilitates a flowing conversation that uncovers the gems of his guests' success strategies, insights and hacks.  

There is richness in the variety of the guest’s expertise, sector and their own story.  These conversations are interspersed by episodes from Gavin as he shares the growth strategies and insights from working with clients across numerous sectors.  Insight, strategy and action points that will help you Survive and Thrive in business and life as you scale your business and achieve a bigger impact for your customers, colleagues and communities.

Business Mastermind Podcast

Hey Presto! How Flawless is YOUR Customer Experience?

On this episode of The Business Mastermind Podcast, Gavin is joined by Kris Ward, the author of Win The Hour Win The Day which is packed with practical steps that cuts through the noise that you hear about so many different productivity and time management strategies and training to the stuff that works in a really simply and accessible way. More importantly, you’ll be able to take away tips, tools and strategies from Kris that will help you improve your productivity  and help you win the hour, win the day.

 

KEY TAKEAWAYS
So many people think productivity is about being organised and is a constant race against time – that certainly used to be my answer to everything, to go faster and harder. The transition happened when it was pointed out to me that I was starting to lose some of my charm due to lack of sleep. I went from 16 hours a day to 6, which didn’t happen overnight, but I was lucky that I had done that because my husband got diagnosed with cancer and I had to get pulled away from the business for about 2 years. When I returned after his passing my existing clients had no idea that I’d been absent. Then I started getting asked by people how to manage their productivity.
It was shocking to me how much I was working against myself, it was shocking that my efficiency, my income, my joy for the job, my productivity all went up. When I think of productivity, I don’t mean getting more done, I mean getting the next thing out: writing a book; starting a podcast; whatever the next thing is for you.
Simply hiring someone to transcribe my meeting notes, my first hire years ago, was like taking a pebble out of my shoe, it relieved pain throughout my whole body. The burden it took off me was immense, and on the weeks I was using I was paying her $12, on the weeks I didn’t use her I didn’t pay her, all of a sudden I’m not misquoting people, getting stressed and staying later and later.
SOPs (standard operating procedures) aren’t usually written by the end user, they’re used to cover reliability and they’re static in nature. My Super Tool Kits are breathing documents and you can always improve them. It takes anything you do more than once systematised so you can move on and create the next thing. It means you can get stuff done quickly without having to make decisions which fatigues the brain.
A to do list is an excellent tool if you just want to stress yourself out, it creates all sorts of anxiety and open loops in the brain. What you should do is use your calendar like a time bank account where the work is measured out and prioritised. Work backwards, like you do in your personal life. I’m Canadian, so my kids play hockey: You think about the time you need to be at the rink (2pm), what time do you need to leave – adding in time for bad weather, feeding the kids first… all of a sudden you’re starting off at noon, meaning you’ve got to start getting organised at 11am. 

 

BEST MOMENTS

‘Your business is there to support your life, not consume it. You didn’t start a business just to run a business.’

‘They say Eskimos have 40 words for snow. I could have easily given you 40 different symptoms or layers of being exhausted.’

‘All the best inventions in the history of mankind come from when you’re in rest or play. That’s how the brain works.’

‘We all agree McDonalds does not make great hamburgers, but it’s the consistency that made them billionaires.’

‘70% of small business owners and entrepreneurs expect their business to provide for them in some capacity in retirement and 2% successfully do that, because they don’t have the infrastructure.’

 

VALUABLE RESOURCES

The Business Mastermind Podcast
To get 20% off at Knowable, go to www.knowable.fyi and enter the code GAVIN
Get your copy of Survive And Thrive NOW at https://www.surviveandthrive.cc Keep Your Boat Afloat – https://survivetothrive.biz/keep-afloat
gavin@gavinpreston.com 

 

GUEST RESOURCES

Kris Ward is the founder of the Win The Hour, Win the Day philosophy. She helps entrepreneurs create their W.I.N (what is next) team using her signature Super Tool Kits so you can get your Idea to execution.

After the loss of her husband, Kris returned full-time to her work as a marketing strategist. She was thankful to see that her business had not only survived her absence but was growing. Now, she has completely changed the landscape for entrepreneurs by sharing the successful practises that allowed her absence.

Kris has been interviewed by one of the original sharks from Shark Tank, Kevin Harrington, and ABC’s The Secret Millionaire – James Malinchak. She has been featured on award winning podcasts, radio and TV shows through the world.

You can hear Kris on her own podcast – Win The Hour Win The Day, where she has engaging conversations with dynamic guests covering a variety of business topics so you can get to your next win now!

Website: https://winthehourwintheday.com/
Givaway: https://www.freegiftfromkris.com/optin-260379661584543434463
LinkedIN: https://www.linkedin.com/in/kriswardstopworkingsohard/ 

 

ABOUT THE HOST

Gavin Preston

Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.  He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.

Gavin’s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between £250,000 and £30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion & Engagement, Marketing, Productivity, Leadership Development, Team Development & Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change. 

 

CONTACT METHODS
Website: www.gavinpreston.com
LinkedIn:  https://www.linkedin.com/in/gavinpreston/
YouTube: https://www.youtube.com/user/gavinpreston1
Facebook: https://www.facebook.com/GavinPrestonGrowthStrategies/
Twitter: @gavinpreston

On this episode of The Business Mastermind Podcast, Gavin is joined by Kris Ward, the author of Win The Hour Win The Day which is packed with practical steps that cuts through the noise that you hear about so many different productivity and time management strategies and training to the stuff that works in a really simply and accessible way. More importantly, you&rsquo;ll be able to take away tips, tools and strategies from Kris that will help you improve your productivity&nbsp; and help you win the hour, win the day.
&nbsp;
KEY TAKEAWAYS
<ul>
<li aria-level="1">So many people think productivity is about being organised and is a constant race against time &ndash; that certainly used to be my answer to everything, to go faster and harder. The transition happened when it was pointed out to me that I was starting to lose some of my charm due to lack of sleep. I went from 16 hours a day to 6, which didn&rsquo;t happen overnight, but I was lucky that I had done that because my husband got diagnosed with cancer and I had to get pulled away from the business for about 2 years. When I returned after his passing my existing clients had no idea that I&rsquo;d been absent. Then I started getting asked by people how to manage their productivity.</li>
<li aria-level="1">It was shocking to me how much I was working against myself, it was shocking that my efficiency, my income, my joy for the job, my productivity all went up. When I think of productivity, I don&rsquo;t mean getting more done, I mean getting the next thing out: writing a book; starting a podcast; whatever the next thing is for you.</li>
<li aria-level="1">Simply hiring someone to transcribe my meeting notes, my first hire years ago, was like taking a pebble out of my shoe, it relieved pain throughout my whole body. The burden it took off me was immense, and on the weeks I was using I was paying her $12, on the weeks I didn&rsquo;t use her I didn&rsquo;t pay her, all of a sudden I&rsquo;m not misquoting people, getting stressed and staying later and later.</li>
<li aria-level="1">SOPs (standard operating procedures) aren&rsquo;t usually written by the end user, they&rsquo;re used to cover reliability and they&rsquo;re static in nature. My Super Tool Kits are breathing documents and you can always improve them. It takes anything you do more than once systematised so you can move on and create the next thing. It means you can get stuff done quickly without having to make decisions which fatigues the brain.</li>
<li aria-level="1">A to do list is an excellent tool if you just want to stress yourself out, it creates all sorts of anxiety and open loops in the brain. What you should do is use your calendar like a time bank account where the work is measured out and prioritised. Work backwards, like you do in your personal life. I&rsquo;m Canadian, so my kids play hockey: You think about the time you need to be at the rink (2pm), what time do you need to leave &ndash; adding in time for bad weather, feeding the kids first&hellip; all of a sudden you&rsquo;re starting off at noon, meaning you&rsquo;ve got to start getting organised at 11am.&nbsp;</li>
</ul>
&nbsp;
BEST MOMENTS
&lsquo;Your business is there to support your life, not consume it. You didn&rsquo;t start a business just to run a business.&rsquo;
&lsquo;They say Eskimos have 40 words for snow. I could have easily given you 40 different symptoms or layers of being exhausted.&rsquo;
&lsquo;All the best inventions in the history of mankind come from when you&rsquo;re in rest or play. That&rsquo;s how the brain works.&rsquo;
&lsquo;We all agree McDonalds does not make great hamburgers, but it&rsquo;s the consistency that made them billionaires.&rsquo;
&lsquo;70% of small business owners and entrepreneurs expect their business to provide for them in some capacity in retirement and 2% successfully do that, because they don&rsquo;t have the infrastructure.&rsquo;
&nbsp;
VALUABLE RESOURCES
The Business Mastermind Podcast To get 20% off at Knowable, go to <a href="http://www.knowable.fyi">www.knowable.fyi</a> and enter the code GAVIN Get your copy of Survive And Thrive NOW at <a href="https://www.surviveandthrive.cc">https://www.surviveandthrive.cc</a> Keep Your Boat Afloat &ndash; <a href="https://survivetothrive.biz/keep-afloat">https://survivetothrive.biz/keep-afloat</a> <a href="mailto:gavin@gavinpreston.com">gavin@gavinpreston.com</a>&nbsp;
&nbsp;
GUEST RESOURCES
Kris Ward is the founder of the Win The Hour, Win the Day philosophy. She helps entrepreneurs create their W.I.N (what is next) team using her signature Super Tool Kits so you can get your Idea to execution.
After the loss of her husband, Kris returned full-time to her work as a marketing strategist. She was thankful to see that her business had not only survived her absence but was growing. Now, she has completely changed the landscape for entrepreneurs by sharing the successful practises that allowed her absence.
Kris has been interviewed by one of the original sharks from Shark Tank, Kevin Harrington, and ABC&rsquo;s The Secret Millionaire &ndash; James Malinchak. She has been featured on award winning podcasts, radio and TV shows through the world.
You can hear Kris on her own podcast &ndash; Win The Hour Win The Day, where she has engaging conversations with dynamic guests covering a variety of business topics so you can get to your next win now!
Website: <a href="https://winthehourwintheday.com/">https://winthehourwintheday.com/</a> Givaway: <a href="https://www.freegiftfromkris.com/optin-260379661584543434463">https://www.freegiftfromkris.com/optin-260379661584543434463</a> LinkedIN: <a href="https://www.linkedin.com/in/kriswardstopworkingsohard/">https://www.linkedin.com/in/kriswardstopworkingsohard/</a>&nbsp;
&nbsp;
ABOUT THE HOST
Gavin Preston
Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.&nbsp; He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.
Gavin&rsquo;s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between &pound;250,000 and &pound;30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion &amp; Engagement, Marketing, Productivity, Leadership Development, Team Development &amp; Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change.&nbsp;
&nbsp;
CONTACT METHODS
<ul>
<li>Website: <a href="http://www.gavinpreston.com">www.gavinpreston.com</a></li>
<li>LinkedIn:&nbsp; <a href="https://www.linkedin.com/in/gavinpreston/">https://www.linkedin.com/in/gavinpreston/</a></li>
<li>YouTube: <a href="https://www.youtube.com/user/gavinpreston1">https://www.youtube.com/user/gavinpreston1</a></li>
<li>Facebook: <a href="https://www.facebook.com/GavinPrestonGrowthStrategies/">https://www.facebook.com/GavinPrestonGrowthStrategies/</a></li>
<li>Twitter: @gavinpreston</li>
</ul>

On this episode of The Business Mastermind Podcast, Gavin is joined by Kris Ward, the author of Win The Hour Win The Day which is packed with practical steps that cuts through the noise that you hear about so many different productivity and time management strategies and training to the stuff that works in a really simply and accessible way. More importantly, you’ll be able to take away tips, tools and strategies from Kris that will help you improve your productivity  and help you win the hour, win the day.

Revive: Win The Hour Win The Day With Kris Ward

On this episode of The Business Mastermind Podcast, Gavin is joined by Robin Waite, the founder of Fearless Business Coaching, to talk about how to avoid under-pricing/under-selling yourself.  How to double business revenue in 3-6 months and why charging by the hour is unethical.

KEY TAKEAWAYS
Fearless isn’t about being reckless. Fearless is about fearing the thing in business ever so slightly less that would ordinarily hold you back. Things like doing a 60 second pitch to a room full of strangers at a network meeting. Some people are terrified of doing that, but if you don’t do it no one’s ever going to know anything about you, and you won’t be able to grow your business and sell stuff.
Most business owners will only ever put their prices up once a year or two years, and even then just by 5-10%. They have a belief that if they put their prices up clients will leave. Actually that’s not a bad thing. There are two different types of clients: your existing clients who will be anchored to a specific price point and are more price-sensitive, but you’ve also got prospective clients who haven’t been exposed to your prices yet so aren’t anchored, there’s no tension, you can pitch whatever you want to them and if they feel that’s a good value for money they’ll go ahead.
The money mindset that’s been drilled into us by our parents between the age of 3-7 can be quite negative. The education system needs to talk about money and love more. These are two big questions in life: how do I find a partner to be with and how do I make more money? If you have a negative money mindset we seek evidence to back this up in our businesses. If you’re always looking back at the past, you’re always going to be looking at the blueprint that already exists. In order to change that you’ve got to look to the future; you can have abundance, you can charge more, you can have cash flowing through your business and you can create the opportunities that you want. This is something you can change in 30 days, maybe less.
Too many business owners want to keep control over absolutely everything. But why would you hire someone just to look over their shoulder the whole time, then two people are doing the same job. It’s pointless. Perhaps implement SOPs (standard operating procedures) and review them every month or two to make sure they work. I’ll take family fit first, skills afterwards. They have to get on with the crew first, we can train them afterwards.
In business there are only two things that can go wrong: Either you look a bit stupid, or you lose some money. That’s it – unless you do something grossly negligent or nefarious. You can always come back from looking stupid and losing money.

 

BEST MOMENTS

‘We should try and bring in some of our core values into our business, it’s much more authentic.’

‘The core belief you have to have is “I’m worth it”.’

‘Focus on your goals (how much you want to earn) and working backwards (what do you offer) is a good way of working out if you’re charging your clients enough.’

‘Record all your sales calls and meetings (with the other person’s permission) and listen back to them to see if you were communicating clearly and listening properly. Or do sales roleplay to increase your confidence.’

‘Delegate responsibly, don’t delegate responsibility.’

VALUABLE RESOURCES

The Business Mastermind Podcast

To get 20% off at Knowable, go to www.knowable.fyi and enter the code GAVIN

Get your copy of Survive And Thrive NOW at https://www.surviveandthrive.cc Keep Your Boat Afloat – https://survivetothrive.biz/keep-afloat

gavin@gavinpreston.com

GUEST RESOURCES

From the age of 18, Robin Waite spent four years as a systems analyst for a medical devices company, helping them increase their turnover by 50%, from £1 million to £1.5 million.

From 2004 to 2014 he ran a successful design and advertising agency serving over 250 clients. During this time, he delivered workshops and masterclasses that helped over 1,000 business owners improve their marketing, product architecture, pricing, websites and digital advertising.

Robin loves helping businesses to become more successful, and getting results for his clients is what gets him out of bed each day.

Websites: https://www.robinwaite.com/ and https://fearless.biz/

Podcast: https://podcast.fearless.biz/

ABOUT THE HOST

Gavin Preston

Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.  He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.

Gavin’s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between £250,000 and £30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion & Engagement, Marketing, Productivity, Leadership Development, Team Development & Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change.

CONTACT METHODS
Website: www.gavinpreston.com
LinkedIn: https://www.linkedin.com/in/gavinpreston/
YouTube: https://www.youtube.com/user/gavinpreston1
Facebook: https://www.facebook.com/GavinPrestonGrowthStrategies/
Twitter: @gavinpreston

On this episode of The Business Mastermind Podcast, Gavin is joined by Robin Waite, the founder of Fearless Business Coaching, to talk about how to avoid under-pricing/under-selling yourself.&nbsp; How to double business revenue in 3-6 months and why charging by the hour is unethical.
KEY TAKEAWAYS
<ul>
<li>Fearless isn&rsquo;t about being reckless. Fearless is about fearing the thing in business ever so slightly less that would ordinarily hold you back. Things like doing a 60 second pitch to a room full of strangers at a network meeting. Some people are terrified of doing that, but if you don&rsquo;t do it no one&rsquo;s ever going to know anything about you, and you won&rsquo;t be able to grow your business and sell stuff.</li>
<li>Most business owners will only ever put their prices up once a year or two years, and even then just by 5-10%. They have a belief that if they put their prices up clients will leave. Actually that&rsquo;s not a bad thing. There are two different types of clients: your existing clients who will be anchored to a specific price point and are more price-sensitive, but you&rsquo;ve also got prospective clients who haven&rsquo;t been exposed to your prices yet so aren&rsquo;t anchored, there&rsquo;s no tension, you can pitch whatever you want to them and if they feel that&rsquo;s a good value for money they&rsquo;ll go ahead.</li>
<li>The money mindset that&rsquo;s been drilled into us by our parents between the age of 3-7 can be quite negative. The education system needs to talk about money and love more. These are two big questions in life: how do I find a partner to be with and how do I make more money? If you have a negative money mindset we seek evidence to back this up in our businesses. If you&rsquo;re always looking back at the past, you&rsquo;re always going to be looking at the blueprint that already exists. In order to change that you&rsquo;ve got to look to the future; you can have abundance, you can charge more, you can have cash flowing through your business and you can create the opportunities that you want. This is something you can change in 30 days, maybe less.</li>
<li>Too many business owners want to keep control over absolutely everything. But why would you hire someone just to look over their shoulder the whole time, then two people are doing the same job. It&rsquo;s pointless. Perhaps implement SOPs (standard operating procedures) and review them every month or two to make sure they work. I&rsquo;ll take family fit first, skills afterwards. They have to get on with the crew first, we can train them afterwards.</li>
<li>In business there are only two things that can go wrong: Either you look a bit stupid, or you lose some money. That&rsquo;s it &ndash; unless you do something grossly negligent or nefarious. You can always come back from looking stupid and losing money.</li>
</ul>
&nbsp;
BEST MOMENTS
&lsquo;We should try and bring in some of our core values into our business, it&rsquo;s much more authentic.&rsquo;
&lsquo;The core belief you have to have is &ldquo;I&rsquo;m worth it&rdquo;.&rsquo;
&lsquo;Focus on your goals (how much you want to earn) and working backwards (what do you offer) is a good way of working out if you&rsquo;re charging your clients enough.&rsquo;
&lsquo;Record all your sales calls and meetings (with the other person&rsquo;s permission) and listen back to them to see if you were communicating clearly and listening properly. Or do sales roleplay to increase your confidence.&rsquo;
&lsquo;Delegate responsibly, don&rsquo;t delegate responsibility.&rsquo;
VALUABLE RESOURCES
The Business Mastermind Podcast
To get 20% off at Knowable, go to <a href="http://www.knowable.fyi">www.knowable.fyi</a> and enter the code GAVIN
Get your copy of Survive And Thrive NOW at <a href="https://www.surviveandthrive.cc">https://www.surviveandthrive.cc</a> Keep Your Boat Afloat &ndash; <a href="https://survivetothrive.biz/keep-afloat">https://survivetothrive.biz/keep-afloat</a>
<a href="mailto:gavin@gavinpreston.com">gavin@gavinpreston.com</a>
GUEST RESOURCES
From the age of 18, Robin Waite spent four years as a systems analyst for a medical devices company, helping them increase their turnover by 50%, from &pound;1 million to &pound;1.5 million.
From 2004 to 2014 he ran a successful design and advertising agency serving over 250 clients. During this time, he delivered workshops and masterclasses that helped over 1,000 business owners improve their marketing, product architecture, pricing, websites and digital advertising.
Robin loves helping businesses to become more successful, and getting results for his clients is what gets him out of bed each day.
Websites: <a href="https://www.robinwaite.com/">https://www.robinwaite.com/</a> and <a href="https://fearless.biz/">https://fearless.biz/</a>
Podcast: <a href="https://podcast.fearless.biz/">https://podcast.fearless.biz/</a>
ABOUT THE HOST
Gavin Preston
Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.&nbsp; He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.
Gavin&rsquo;s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between &pound;250,000 and &pound;30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion &amp; Engagement, Marketing, Productivity, Leadership Development, Team Development &amp; Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change.
CONTACT METHODS
<ul>
<li>Website: <a href="http://www.gavinpreston.com">www.gavinpreston.com</a></li>
<li>LinkedIn: <a href="https://www.linkedin.com/in/gavinpreston/">https://www.linkedin.com/in/gavinpreston/</a></li>
<li>YouTube: <a href="https://www.youtube.com/user/gavinpreston1">https://www.youtube.com/user/gavinpreston1</a></li>
<li>Facebook: <a href="https://www.facebook.com/GavinPrestonGrowthStrategies/">https://www.facebook.com/GavinPrestonGrowthStrategies/</a></li>
<li>Twitter: @gavinpreston</li>
</ul>

The Business Mastermind Podcast – Revive: Introducing results based pricing in your service business with Robin Waite

On this episode of The Business Mastermind Podcast, Gavin is joined again after a long time by Jay Munoz to talk about metamorphosis after the title of Jay’s best selling book ‘Property Metamorphosis’ as well as talking about his own journey of metamorphosis. The conversation includes the thinking and the mindset involved in wanting to change your path and how you can feel confident, equipped and what you need to learn to be able to kickstart your own metamorphosis.

 

KEY TAKEAWAYS
I started investing in property as a hobby alongside my career as a chartered engineer. I was comfortable and getting pay rises, but in 2014 I read an article that said “if you don’t like your job, quit it”. I didn’t like my job and who I was so I decided to quit my job within a year and a year later I was a property developer. Last year, in 2020 I wrote my own book for others to read about my metamorphosis and hopefully they can see themselves going on the same journey.
Every time you embark on a new journey I think about this quote: “In order to have the best life possible, you have to first know what the best decisions are and have the courage to make them.” I knew at the time that that was the time that I wanted to spend more time with my family and the people that I love rather than spending all my energy on commuting and doing my job. I now have the privilege and the flexibility to return home to Columbia to spend time with my parents, who aren’t very well as well as spending more time with my family at home. 
Hire a mentor. My mentor was the catalyst to get to where I am right now. But, make sure you do your due diligence on them and choose the one that will work best for your goals and that you share the same values. If you don’t share the same values move on and find someone else.
Once you have the right tools it’s down to you to implement them until that becomes reality to you. Every single deal that I analysed before my first HMO – my first domino – got me closer and closer, I was getting quicker at analysing deals, there was another relationship I made with a new agent that got me closer to my goals.
The biggest challenge for an entrepreneur is to balance your time efficiently, we only have 1440 minutes in a day, what we do with every single minute makes a difference. If you’re not careful you give it away very easily; an hour of your time is 4.8% of your day – if you don’t sleep. My AFL journal helps people with that, to write down smart goals, helps keep them accountable, helps people to review what they learn, helps with being grateful every single day because you need to write down at the beginning and end of every day what you’re grateful for. This works not only for property development, but for life.

 

BEST MOMENTS

‘One of my key values is always to learn. Ignorance is very expensive.’

‘My courage came from the fact I wanted something different.’

‘Your goals need to be specific, measurable, achievable, realistic and time-bound.’

‘Once the first domino is down, that creates the momentum for your to become unstoppable.’

‘You have to turn your failures into advantages and learn from them. You are not made in a crisi, you’re revealed positive or negative. You’ve got to be relentless.’

 

VALUABLE RESOURCES

The Business Mastermind Podcast
To get 20% off at Knowable, go to www.knowable.fyi and enter the code GAVIN
Get your copy of Survive And Thrive NOW at https://www.surviveandthrive.cc Keep Your Boat Afloat – https://survivetothrive.biz/keep-afloat
gavin@gavinpreston.com 

 

GUEST RESOURCES

Jay Munoz was born in Colombia and enjoyed a privileged upbringing. His parents were teachers when they met but his father became a successful doctor and his mother became involved in property development. Growing up in this environment shaped Jay’s work ethics, and his love for building.

Jay saw civil engineering as a way of improving lives; transport connections, power supplies and buildings all make a massive contribution. After a few years in the construction industry, he left Colombia for the UK.

After gaining an MSc from Surrey University, he set out to find a job. He sent out 30,000 CVs and was offered 5 jobs. He went on to work on some great projects including:

The London Underground

Construction of the Wallbrook in London

EDF new nuclear power station at Hinkley point C, worth £20billon

Then he read Rich Dad, Poor Dad by Robert Kiyosaki and he knew he had to have his own business. Along with his friend Liam, they set up Assets for Life which ticks all Jay’s boxes; he can share and help other people and improve lives through building and development. 

Website: https://assetsforlife.co.uk/ 
Book: https://www.amazon.co.uk/Property-Metamorphosis-Developer-Educational-Business/dp/B08STHRJFT 
Facebook: https://www.facebook.com/groups/assetsforlife 
Instagram: @jaymunozafl
LinkedIn: https://www.linkedin.com/in/jay-munoz/?originalSubdomain=uk 

 

ABOUT THE HOST

Gavin Preston

Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.  He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.

Gavin’s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between £250,000 and £30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion & Engagement, Marketing, Productivity, Leadership Development, Team Development & Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change. 

 

CONTACT METHODS
Website: www.gavinpreston.com
LinkedIn:  https://www.linkedin.com/in/gavinpreston/
YouTube: https://www.youtube.com/user/gavinpreston1
Facebook: https://www.facebook.com/GavinPrestonGrowthStrategies/
Twitter: @gavinpreston

On this episode of The Business Mastermind Podcast, Gavin is joined again after a long time by Jay Munoz to talk about metamorphosis after the title of Jay&rsquo;s best selling book &lsquo;Property Metamorphosis&rsquo; as well as talking about his own journey of metamorphosis. The conversation includes the thinking and the mindset involved in wanting to change your path and how you can feel confident, equipped and what you need to learn to be able to kickstart your own metamorphosis.
&nbsp;
KEY TAKEAWAYS
<ul>
<li aria-level="1">I started investing in property as a hobby alongside my career as a chartered engineer. I was comfortable and getting pay rises, but in 2014 I read an article that said &ldquo;if you don&rsquo;t like your job, quit it&rdquo;. I didn&rsquo;t like my job and who I was so I decided to quit my job within a year and a year later I was a property developer. Last year, in 2020 I wrote my own book for others to read about my metamorphosis and hopefully they can see themselves going on the same journey.</li>
<li aria-level="1">Every time you embark on a new journey I think about this quote: &ldquo;In order to have the best life possible, you have to first know what the best decisions are and have the courage to make them.&rdquo; I knew at the time that that was the time that I wanted to spend more time with my family and the people that I love rather than spending all my energy on commuting and doing my job. I now have the privilege and the flexibility to return home to Columbia to spend time with my parents, who aren&rsquo;t very well as well as spending more time with my family at home.&nbsp;</li>
<li aria-level="1">Hire a mentor. My mentor was the catalyst to get to where I am right now. But, make sure you do your due diligence on them and choose the one that will work best for your goals and that you share the same values. If you don&rsquo;t share the same values move on and find someone else.</li>
<li aria-level="1">Once you have the right tools it&rsquo;s down to you to implement them until that becomes reality to you. Every single deal that I analysed before my first HMO &ndash; my first domino &ndash; got me closer and closer, I was getting quicker at analysing deals, there was another relationship I made with a new agent that got me closer to my goals.</li>
<li aria-level="1">The biggest challenge for an entrepreneur is to balance your time efficiently, we only have 1440 minutes in a day, what we do with every single minute makes a difference. If you&rsquo;re not careful you give it away very easily; an hour of your time is 4.8% of your day &ndash; if you don&rsquo;t sleep. My AFL journal helps people with that, to write down smart goals, helps keep them accountable, helps people to review what they learn, helps with being grateful every single day because you need to write down at the beginning and end of every day what you&rsquo;re grateful for. This works not only for property development, but for life.</li>
</ul>
&nbsp;
BEST MOMENTS
&lsquo;One of my key values is always to learn. Ignorance is very expensive.&rsquo;
&lsquo;My courage came from the fact I wanted something different.&rsquo;
&lsquo;Your goals need to be specific, measurable, achievable, realistic and time-bound.&rsquo;
&lsquo;Once the first domino is down, that creates the momentum for your to become unstoppable.&rsquo;
&lsquo;You have to turn your failures into advantages and learn from them. You are not made in a crisi, you&rsquo;re revealed positive or negative. You&rsquo;ve got to be relentless.&rsquo;
&nbsp;
VALUABLE RESOURCES
The Business Mastermind Podcast To get 20% off at Knowable, go to <a href="http://www.knowable.fyi">www.knowable.fyi</a> and enter the code GAVIN Get your copy of Survive And Thrive NOW at <a href="https://www.surviveandthrive.cc">https://www.surviveandthrive.cc</a> Keep Your Boat Afloat &ndash; <a href="https://survivetothrive.biz/keep-afloat">https://survivetothrive.biz/keep-afloat</a> <a href="mailto:gavin@gavinpreston.com">gavin@gavinpreston.com</a>&nbsp;
&nbsp;
GUEST RESOURCES
Jay Munoz was born in Colombia and enjoyed a privileged upbringing. His parents were teachers when they met but his father became a successful doctor and his mother became involved in property development. Growing up in this environment shaped Jay&rsquo;s work ethics, and his love for building.
Jay saw civil engineering as a way of improving lives; transport connections, power supplies and buildings all make a massive contribution. After a few years in the construction industry, he left Colombia for the UK.
After gaining an MSc from Surrey University, he set out to find a job. He sent out 30,000 CVs and was offered 5 jobs. He went on to work on some great projects including:
The London Underground
Construction of the Wallbrook in London
EDF new nuclear power station at Hinkley point C, worth &pound;20billon
Then he read Rich Dad, Poor Dad by Robert Kiyosaki and he knew he had to have his own business. Along with his friend Liam, they set up Assets for Life which ticks all Jay&rsquo;s boxes; he can share and help other people and improve lives through building and development.&nbsp;
Website: <a href="https://assetsforlife.co.uk/">https://assetsforlife.co.uk/</a>&nbsp; Book: <a href="https://www.amazon.co.uk/Property-Metamorphosis-Developer-Educational-Business/dp/B08STHRJFT">https://www.amazon.co.uk/Property-Metamorphosis-Developer-Educational-Business/dp/B08STHRJFT</a>&nbsp; Facebook: <a href="https://www.facebook.com/groups/assetsforlife">https://www.facebook.com/groups/assetsforlife</a>&nbsp; Instagram: @jaymunozafl LinkedIn: <a href="https://www.linkedin.com/in/jay-munoz/?originalSubdomain=uk">https://www.linkedin.com/in/jay-munoz/?originalSubdomain=uk</a>&nbsp;
&nbsp;
ABOUT THE HOST
Gavin Preston
Gavin is an inspirational Speaker, Business Strategist, Business Growth Mentor, Trainer and high-performance Coach.&nbsp; He works with Business Owners and Entrepreneurs and has a strong track record in creating the creative strategies to accelerate growth of their business. He has helped hundreds of SME business owners and leaders improve their performance and that of their business and a comparable number of executives and employees in blue chip corporates over the last 20 years.
Gavin&rsquo;s energetic, insightful and yet down to earth and practical talks, workshops and coaching is in demand with high growth business between &pound;250,000 and &pound;30 million revenue and with multi-national organisations at all levels from Board to frontline Managers. He is an expert in Business Growth Strategies, Peak Performance Mindset, Persuasion &amp; Engagement, Marketing, Productivity, Leadership Development, Team Development &amp; Motivation, Leading Change, Stakeholder Management, Personal Effectiveness and Behavioural Change.&nbsp;
&nbsp;
CONTACT METHODS
<ul>
<li>Website: <a href="http://www.gavinpreston.com">www.gavinpreston.com</a></li>
<li>LinkedIn:&nbsp; <a href="https://www.linkedin.com/in/gavinpreston/">https://www.linkedin.com/in/gavinpreston/</a></li>
<li>YouTube: <a href="https://www.youtube.com/user/gavinpreston1">https://www.youtube.com/user/gavinpreston1</a></li>
<li>Facebook: <a href="https://www.facebook.com/GavinPrestonGrowthStrategies/">https://www.facebook.com/GavinPrestonGrowthStrategies/</a></li>
<li>Twitter: @gavinpreston</li>
</ul>

On this episode of The Business Mastermind Podcast, Gavin is joined again after a long time by Jay Munoz to talk about metamorphosis after the title of Jay’s best selling book ‘Property Metamorphosis’ as well as talking about his own journey of metamorphosis. The conversation includes the thinking and the mindset involved in wanting to change your path and how you can feel confident, equipped and what you need to learn to be able to kickstart your own metamorphosis.

The Business Mastermind Podcast – Revive: Life Metamorphosis: How to Create Change and Momentum in Your Life and Career with Jay Munoz, Author of Property Metamorphisis

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