How do you handle tough conversations without creating conflict - and build a team that takes ownership instead of waiting for instructions?

In this week’s episode, communication and human skills expert Leah Mether shares practical strategies for navigating disagreement with empathy, curiosity and clarity - helping leaders resolve conflict before it escalates.

Then leadership expert Kylie Paatsch – Founder of Kylie Paatsch Leadership and author of The Connect Effect - explains how to create a culture of accountability by giving people the confidence, clarity and trust to step up - without falling into the trap of micromanagement. She shares simple leadership habits that strengthen communication and empower your team to do their best work.

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Business Essentials is produced by soundcartel.com.au