A dairy farmer turns drought into a tourism opportunity, while a business leader discovers why being the key decision maker can hold a business back.

A drought prompted dairy farmers Julian and Dianne Benson to look again at the visitors passing their property in Cooriemungle, on the way to the Twelve Apostles. That decision led to Apostle Whey Cheese. Julian shares how the business has changed over two decades, why its location mattered, and what helped him keep going when tourism and sales fell during COVID.

Then Simone Milasas, founder of Joy of Business and author of the book of the same name, explores a challenge familiar to many owners: becoming the person every decision runs through. She explains how her approach to hiring changed when she began looking for people who could do parts of the business better than she could.

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Business Essentials is produced by soundcartel.com.au