Brooke and Jeffrey: Phone TapsIf you were double charged on a big purchase, would you cause a fuss with customer service? Or would you set your wife up for a Phone Tap instead?
One eight hundred do uy Away now offering free remote consultations by phone or video conference for any criminal offense. Trust Brook, Jeffrey and Jose's friends with a free remote consultation from Bradley Johnson Lawyers. Visit one eight hundred do uy away dot com or call eight.
Hundred do you wy Away. I am amped right now, Amped for tramps. Yeah, I'm always are for tramp trampolines. That's what I was thinking.
You're going to break something in Alexa.
Everybody's jumping on her right now, especially the nets. You see them all over the place. And one woman recently tried to buy one online and it didn't work out, so she sent in a complaint. And today I'm gonna be the one answering, trying to convince her that instead of getting mad, she should be amped for tramps too. I'll see if I can get it done in your phone.
Tap next another Hello.
Hi, my name is Dan Druff. I'm from Trampoline. You is this Jodie?
Yes? Hi Dan, thanks for giving me a callback.
Yeah, we received your customer complaint email. I'm sorry. I'm just getting back to you now about it.
Well. I appreciate that we can straighten this thing up.
Yeah, I would have gotten back to you sooner, but I've been working from home and the new Paw patrol just dropped, so I've been binging the new season. You know it's not just.
For kids, right, well, I didn't know that.
Some people judge me when I tell them that, but I don't have any shame.
Can we get back to the situation that I had a complain about, right right?
Sorry about that? Can you tell me what was your complaint?
It's very simple. I went on your website and I bought a trampoline. You guys charged me for two trampolines, but I only ordered one and I only received one.
Oh okay?
Was this last week last Tuesday?
Yes?
Oh okay, Yeah, that makes sense. That was during the buye to get one deal that we had going on. What so for seventy two hours we had to buy two trampolines get one deal. So you weren't charged for two by accident.
That doesn't make any sense. Why would I pay for two and get one?
Well, I mean, you didn't have to buy during that seventy two hour window. You could have waited until after, but you chose to purchase in the window.
You chose not to disclose to your people on the website that you were going to double charge down.
Yeah, it was in the careers section at the bottom. I'll try to hide it a little bit. That's the definition of deception or is it more just like fun mystery for the consumer day? If you find it, then you're going to get the prize, Oh.
The grand prize getting double charge Okay, there I won.
We could argue up and down over the semantics of this all day, but ultimately I think it's a pretty good deal.
How is that good for me or any of your customers? It doesn't make any sense.
Well, you know, we do a lot of rebates and promotional deals for the general consumer year round, so this buy to get one deal is just for us, and it helps out people like me because some of the money from that purchase goes to me. Like I wouldn't be watching Paw Patrol without the Netflix subscription that you helped pay for.
I don't care if you get to watch Paw Patrol or not. I'm so sorry paid for one trampoline and I just want to be charged for one trampoline. Okay, if you can't do that, I'm going to call my credit card company and I'm going to cancel the entire transaction.
Well, but before you do that, just think about this for a second. There are apps out there where you can rent out your trampoline for profit.
I'm uninterested in renting anything.
Hold on, hold on. Just you post your home location and a picture of your trampoline online. Thirty minutes later, bunch of randows show up and are jumping around in your backyard, paying you money to have fun.
Would you be one of randos because you sound like that kind of idiot.
Some people are charging upwards of seven dollars an hour to use their trampoline.
Yes, what seven dollars is nothing? And I am not in a trampoline business.
But if you take that number and you calculate that across the course of twenty five years, then you've almost covered half the price of your trample.
In twenty five years, I'll be dead.
You're not going to be dead. Jumping on a trampoline helps increase blood flow throughout the body, and that has health benefits.
You just need to stop talking, Okay, give me somebody smarter and better to talk to.
You know what I think you're throwing away a golden opportunity here if I'm being honest.
Oh yeah, I know you're honest. Of course you are, And I'm sure I'm throwing away a fantastic opportunity.
You know I can tell sarcasm when I hear it. That's why I just added a second trampoline onto your credit card.
No, don't you put anything on my credit card. Not one dime.
We hold on. Just think of it. Three tramps all going at once in your backyard field of dreams. If you buy it, they will bounce.
Are you not listening to me?
Are you not listening to me? Because this is a prank phone call from a radio station. What what I'm saying? This is a prank phone call. Jody, you're on Brook and Jeffrey in the morning. My name is jeff Your husband set you up for a phone tap.
Oh my god, this is a phone Oh god. Oh I hope my husband's listening, because I'm going to kill him when I got that's.
The idea that he's listening because you wanted to hear you laugh. You told us that you guys got double charge for your trampoline, and now he wants to turn your entire backyard into a jump park for randos.
Oh my gosh, you guys are killing me.
But you gotta you gotta admit you like the buye to get one deal.
Well, who wouldn't like that? I mean, you know, wake up every morning with phone tap weekday mornings on the twenties, Brook and Jeffrey in the Morning,
