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When New Cars Fail – The AADA's "Root and Branch" Review

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Is your new car a source of freedom, or a year-long legal nightmare? 

Last week, we highlighted the consumer perspective on "lemon" cars, and now the industry has officially responded. The Australian Automotive Dealer Association (AADA) has released a massive, independent "Root and Branch" review that exposes the shocking reality behind our automotive laws. The findings are stark: a broken system where dealers are left holding the bag while global manufacturers call the shots.

Brent is joined by AADA CEO James Voortman to discuss the "disconnect" in Australian Consumer Law that is forcing drivers to wait months—or even years—to get a faulty vehicle resolved. We’re cutting through the red tape to find out why your dealer might be just as frustrated as you are, and why manufacturers are being called out to finally face the music.

  • The Responsibility Gap: Why the people legally responsible for your car's faults (the dealers) often have the least power to fix them.

  • The 12-Month Wait: We explore the staggering delays, including 8-week waits just for responses and 18-month tribunal battles.

  • The "Dealer Shield": Are big multinational car brands using local dealers as a buffer to avoid accountability?

  • The Call to Action: What is the one thing the Federal Government needs to do today to ensure that when a car fails, the manufacturer is forced to step up?

If you’re a new car owner, or about to sign on the dotted line, you need to hear this reform roadmap.

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