Are you being punished for your loyalty to your energy provider? 

One in three Australian households are currently struggling to keep the lights on, and new data from Energy Consumers Australia (ECA) suggests the problem runs deeper than just rising costs—the entire market is designed to be confusing. While 62% of households are cutting back on basic heating and cooling to make ends meet, the system continues to demand that consumers act like "day-traders" just to secure a fair price.

Dave is joined by Patrick Veyret, General Manager of Public Affairs and Strategy at Energy Consumers Australia, to break down why the current energy market is a failure for the average Aussie. We’re discussing the "loyalty tax" that sees long-term customers paying hundreds more per year, and the urgent push for a "consumer duty" reform that would force energy companies to finally put their customers' interests ahead of their own profits.

• The "Day-Trader" Trap: Why the system is so needlessly complex that it’s actually preventing millions of Australians from getting a fair deal.

• The Loyalty Tax: We break down the data: why staying with the same provider for three years is costing you an extra $221 annually.

• A "Consumer Duty" Overhaul: What would happen if energy retailers were legally mandated to deliver good outcomes for you by default?

• Immediate Advice: If you’ve been with your current provider for years, what should you do today to stop overpaying?

If you’ve ever looked at your electricity bill and felt completely overwhelmed, this is the deep dive you need to hear.