End of an Era? Unpacking the David Jones Collapse & The Future of Retail

 

Retail marketing expert Professor Gary Mortimer from QUT joins Brent to analyze the seismic shift hitting Australian high streets following the shock collapse of retail giant David Jones into voluntary administration.

With 19 of its 38 stores set to close across Australia and New Zealand, hundreds of retail jobs hanging in the balance, and massive lease costs crippling the business, Professor Mortimer unpacks what went wrong for Australia's oldest department store. He breaks down why expanding online sales couldn't cover massive footprint costs, how consumer habits split between convenience and high-end boutiques, and whether a slimmed-down, CBD-focused model can save the brand.